Service Bulletin

2022-2023 Audi e-tron High-Voltage Battery Software Update

Audi has released Service Action 93PG for 2022-2023 e-tron and e-tron Sportback vehicles. This software update for the high-voltage battery switching unit aims to reduce switching cycles and increase the battery's longevity. Owners should schedule repairs immediately.

Byeditor sarah mitchell2022 Audi e-tron
2022 Audi e-tron — Audi e-tron battery software
Editorial illustration generated for this article.
Service Action 93PG93PGHigh-voltage Battery Switching Unit SoftwareAudi e-tron battery software updateAudi e-tron Sportback battery softwaree-tron high-voltage batterybattery longevity updateAudi e-tron 2022Audi e-tron 2023NHTSA 11018959
Audi e-tron
2023
Audi e-tron Sportback
2022

Audi has initiated Service Action 93PG to provide a crucial software update for the high-voltage battery switching unit in certain 2022-2023 Audi e-tron and e-tron Sportback models. This proactive measure aims to optimize the performance and extend the lifespan of your vehicle's high-voltage battery system.

The update specifically targets the high-voltage battery switching unit software, which plays a vital role in managing the flow of electrical power within the vehicle's battery system. By reducing the number of switching cycles, this new Audi e-tron battery software helps to minimize wear and tear on internal components.

Why This Matters for Your Audi e-tron

The high-voltage battery is a core component of your electric vehicle, and its longevity directly impacts the vehicle's overall operational life and resale value. The software update introduced by Service Action 93PG is designed to increase the durability of the battery switching unit. This means your Audi e-tron's high-voltage battery is expected to maintain its performance and reliability for a longer period, offering peace of mind to owners.

What's Being Updated

The focus of Service Action 93PG is solely on a software update for the high-voltage battery switching unit. This is not a mechanical repair or a replacement of physical parts. Instead, it's a recalibration and optimization of the existing system through advanced programming. This type of update is common in modern electric vehicles to continuously improve efficiency and component life.

Important Advisory for Owners and Dealers

Audi has provided specific instructions regarding this service action. Dealers are mandated to "Repair every affected inventory vehicle before delivery to consumers" to ensure all new vehicles meet the latest specifications. Owners can expect to receive official notification via mail starting in May 2025. However, it is advisable to schedule your service proactively.

The Repair Procedure

Addressing Service Action 93PG involves a straightforward software installation performed by an authorized Audi technician. No physical parts are required for this update, making it a relatively quick and efficient service visit. Technicians will follow detailed instructions available through Audi's ELSA and Elsa2Go systems to ensure the correct Audi e-tron battery software is installed and properly configured.

What Owners Should Do

If you own a 2022 or 2023 Audi e-tron or e-tron Sportback, it is recommended to schedule an appointment with your authorized Audi dealership immediately. Even though owner mailing begins in May 2025, taking prompt action ensures your vehicle benefits from the improved battery longevity as soon as possible. This service will be performed free of charge under the service action.

Frequently Asked Questions

What is the purpose of Audi Service Action 93PG?
Audi Service Action 93PG provides a software update for the high-voltage battery switching unit in 2022-2023 Audi e-tron and e-tron Sportback vehicles. Its main purpose is to reduce the number of switching cycles, thereby increasing the longevity of the high-voltage battery.
Do I need to pay for the Service Action 93PG software update?
No, this is a service action provided by Audi, and the software update for the high-voltage battery switching unit is performed free of charge at an authorized Audi dealership.
When will I be notified about Service Action 93PG?
Audi plans to mail notifications to affected owners starting in May 2025. However, it is recommended to schedule your vehicle's repair immediately, even before receiving a letter, to benefit from the updated Audi e-tron battery software.
Which Audi models are affected by Service Action 93PG?
Service Action 93PG applies to certain 2022 and 2023 Audi e-tron and e-tron Sportback models. You can check with your Audi dealer or refer to the official campaign information for specific VIN applicability.

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