2022-2023 Audi e-tron / e-tron Sportback DC Charging Aborted Issue

Symptoms of DC Charging Abortions

Owners of 2022-2023 Audi e-tron and e-tron Sportback vehicles may experience instances where the DC charging procedure is sporadically aborted. This means the vehicle stops accepting a fast charge without apparent reason.

A key indicator of this condition is when the LED on the charging socket lights up in white during the complaint. It's important to note that despite the Audi e-tron DC charging aborted issue, AC charging (Level 1 or Level 2) continues to function normally, and no warning messages will appear in the instrument cluster.

Diagnostic Findings and Conditions

This particular issue is linked to the onboard charger software version 0088, specifically within the diagnostic address 00C6, which pertains to the High-voltage battery charger control unit. The problem is described as occurring in particularly rare cases, making it difficult to consistently reproduce in a workshop setting.

Technicians can confirm the vehicle's software version by checking diagnostic address 00C6. The hardware part number associated with this control unit is 5QE.915.684*.

Important Warnings for Owners

Audi has issued specific guidance regarding this Audi e-tron DC charging aborted concern:

• Do not replace components: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that attempting to replace the charging port, onboard charger, or other related parts will not fix the underlying software issue and could lead to unnecessary costs.
• Temporary workaround: If the DC charging procedure is aborted, the "DC charging connector must be unplugged from the vehicle and the charging procedure must be restarted." This provides a temporary solution to resume charging until a permanent fix is available.

What to Expect and Next Steps

Audi is actively working on a permanent software solution for the Audi e-tron DC charging aborted problem. This solution is currently under development and is expected to be available by the end of the second quarter of 2025, though this timeline is subject to change.

Owners are advised that no immediate repairs are necessary at this point. When visiting a dealer for this concern, technicians are instructed to create a Pending Service Solutions (PSS) record in the PSS application. This helps Audi track the prevalence of the issue and ensures that affected vehicles are noted for future updates.

Warranty Information

For vehicles experiencing this issue, the Service Number 9352 and Damage Code 0039 are used for warranty claims. If your vehicle is outside of its warranty period, this Technical Service Bulletin (TSB 2075879/2) is for informational purposes only, meaning any diagnostic or repair costs might not be covered.

Source: NHTSA ID 11017607