2020-2026 Audi MIB3 Navigation Database Reinstallation TSB

Why This Matters

Audi has issued Technical Service Bulletin (TSB) 91 25 01 2062115/12 to address software-related issues with the MIB3 MMI navigation database. This TSB outlines the procedure for dealerships to properly delete and reinstall the navigation database, ensuring accurate and functional navigation for affected vehicles. This update is crucial for maintaining the performance of your Audi's infotainment system.

Symptoms

This Technical Service Bulletin addresses a general "Software issue" that may affect the navigation database in the MIB3 MMI system. While no specific customer-facing symptoms are detailed, the procedure is intended for situations where reinstallation of the navigation database is required, as specified by another TSB or by Audi's Technical Assistance Center (TAC). Owners might experience issues such as incorrect map data, navigation system malfunctions, or other related MMI anomalies that necessitate a database refresh.

Diagnosis and Trigger Conditions

The reinstallation of the navigation database should only be performed if explicitly recommended by another Technical Service Bulletin or upon instruction from Audi's Technical Assistance Center (TAC). This ensures that the procedure is applied correctly to resolve specific software issues within the MIB3 MMI system. Technicians are instructed to use the ODIS diagnostic system to perform a "Self test" on the "005F - Information Electronics Control Module 1 - J794" (MIB2+ or MIB3) and then access the "005F - Information Electronics 1, functions / 005F - Basic Setting" to initiate the database deletion.

Repair Procedure Summary

The repair involves a multi-step process to prepare a USB drive with the latest navigation data, delete the existing database from the vehicle's MIB3 MMI system, and then install the new data.

1. Download Navigation Database: Technicians must download the current Audi MIB3 navigation database files from a specified Audi link to a PC.
2. Prepare USB Drive: A 64GB or larger USB flash drive is required. This drive must be formatted to "NTFS" file system. Formatting the USB drive will erase all existing files.
3. Transfer Files to USB: The downloaded navigation files (including "Data" and "Meta" folders) are extracted using 7-zip and copied directly to the root directory of the NTFS-formatted USB drive. The files must not be placed in a subfolder.
4. Delete Existing Nav Data:
   • Using the ODIS diagnostic system, technicians select the test plan: "Self test >> Diagnostic capable system >> 005F - Information Electronics Control Module 1 - J794 - (MIB2+ or MIB3) >> 005F - Information Electronics 1, functions / 005F - Basic Setting".
   • Within the basic settings program, the function "Erase navigation databank" or "Partitions of internal memory" is selected, and the "Navigation data bank" value is erased. This process typically takes less than 3 seconds.
   • The diagnostic session is ended, and the vehicle is allowed to enter a sleep cycle.
   • After restarting the ignition and waiting for MMI functions to initialize, the vehicle is ready for the update.
5. Install New Nav Data:
   • The prepared USB drive is inserted into the vehicle.
   • From the MMI settings, navigate to "MMI Settings >> select system maintenance >> software update".
   • The software update should become available.
   • Once the update is complete, an MMI reset is performed by pressing and holding the on/off button for approximately 10 seconds.
   • The USB drive is then unplugged.

After these steps, the navigation map should be displayed and functional. If the MMI does not detect the USB drive, re-inserting it or trying a different USB drive is recommended.

Required Tools or Parts

To perform this procedure, a specific tool is required:

• USB Flash Drive, 64GB or larger: This USB drive must be formatted to "NTFS".

Important Warnings

Owners and technicians should be aware of the following critical information:

• Recall 91DZ: "If this TSB is performed in combination with recall 91DZ, the warranty instructions below do not apply as reimbursement is within the scope of that recall."
• Browser Compatibility: "Do not use Internet Explorer to download the files in this TSB. Edge, Firefox, Chrome or Safari should be used."
• Workshop Tool: "Please keep the USB flash drive with the navigation data as a workshop tool. It is not required to call into TAC or re-download the navigation data if the USB flash drive has already been created and is available."
• Online Updates: "If an updated NavDB is available, it will automatically be installed via an online update after the initial NavDB is installed. It is not required to keep the vehicle in a service bay or to supervise the update after it has been started."

Warranty Information

For vehicles outside of warranty, this Technical Service Bulletin is for informational purposes only. For vehicles under warranty, claims must adhere to the Audi Warranty Policies and Procedures Manual.

• Claim Type: If the vehicle is outside of any warranty, this TSB is informational only.
• Service Number: 9196
• Damage Code: 0039
• Labor Operations:
  • Program display and operating control unit: 9196 2599 (20 TU)
  • Check and adjust display and operating control unit: 9196 0599 (10 TU)
  • Charge battery: 2706 8950 (See SRT with associated operations)
  • GFF: 0150 0000 (Time stated on the diagnostic protocol)
• Claim Comment: As per TSB 2062115/12.

Owner Action

If you experience navigation issues with your 2020-2026 Audi MIB3 system, it is recommended to contact an authorized Audi dealership. They will be able to diagnose the specific problem and determine if the "Audi MIB3 navigation database" reinstallation procedure outlined in TSB 91 25 01 2062115/12 is necessary. This procedure ensures your navigation system functions correctly and is covered under warranty if applicable.

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NHTSA ID: 11013711