2021-2024 Audi MIB3 Infotainment System Update TSB

Audi Technical Service Bulletin (TSB) 00 24 01 2076404/1, issued on December 17, 2024, provides an important overview of planned customer service software packages. This TSB details the deployment strategy for updates targeting the MIB3 infotainment system, connectivity box, OCU3, and LSR components in 2021-2024 Audi vehicles built on the MLB and MQB platforms. The primary goal of these updates is to address general complaints regarding the infotainment system.

This document serves as an informational guide for technicians and owners, outlining what to expect regarding future software enhancements. The Audi MIB3 infotainment update is a significant step to improve system performance and user experience.

Symptoms and Conditions

Owners may experience various issues that fall under the general category of "Complaints regarding the infotainment system." While the TSB does not list specific fault codes or detailed symptoms, it indicates that these upcoming software updates are designed to resolve such concerns. The updates are a proactive measure to enhance the stability and functionality of the MIB3 system.

Affected Systems and Control Units

The Audi MIB3 infotainment update targets several key control units within the vehicle's electronic architecture. These units are crucial for the operation of the infotainment and communication systems. The TSB identifies the following diagnostic addresses and their corresponding control unit names:

Diagnostic address	Control unit name
0x005F	Control unit 1 for information electronics
0x0075	Emergency call module and communication unit
0x0693	Volume regulator

These control units are integral to the overall performance of the MIB3 system, connectivity features, and emergency services.

Software Update Packages

Audi plans to release these enhancements through two distinct customer service packages. Each package delivers new software for specific control units, ensuring comprehensive improvements.

Customer Service Package 1

This package includes the new and final target software for the information electronics and volume regulator. It also contains provisional software for the emergency call module and communication unit.

Diagnostic address	Control unit name
0x005F	Control unit 1 for information electronics
0x0693	Volume regulator

Customer Service Package 2

Customer Service Package 2 contains the same target software for the information electronics and volume regulator as Package 1. Additionally, it provides the final target software for the emergency call module and communication unit.

Diagnostic address	Control unit name
0x005F	Control unit 1 for information electronics
0x0693	Volume regulator
0x0075	Emergency call module and communication unit

Deployment Timeline

The deployment of these customer service packages is scheduled for 2025, with specific timelines depending on the vehicle platform. Owners should note that these updates are not expected before the specified quarters.

Vehicle platform	Customer service package 1	Customer service package 2
MLB	End of 2nd quarter of 25	Q3/25
MQB	End of 2nd quarter of 25	Q3/25

Important Warnings for Owners

It is crucial for owners to understand that this TSB, 00 24 01 2076404/1, is purely informational. This TSB is informational only and not applicable to any Audi Warranty. This means that while the software updates are planned, any associated costs or warranty claims would be handled under separate instructions. Owners should consult their Audi dealer for specific warranty accounting instructions related to applicable update procedures.

What Owners Should Do

If you own a 2021-2024 Audi vehicle and have experienced "Complaints regarding the infotainment system," these upcoming software updates are designed to address such issues. Keep in mind that the Audi MIB3 infotainment update is scheduled for deployment in 2025. You should monitor official Audi communications or contact your authorized Audi service center closer to the deployment dates for information on when these updates will be available for your specific vehicle.

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Source: NHTSA ID: 11012474