2023 Audi e-tron Charging Door Not Opening TSB

Owners of certain 2023 Audi e-tron vehicles may encounter a situation where the Audi e-tron charging door fails to open. This condition is addressed by Audi Technical Service Bulletin (TSB) 2076132, which aims to gather information and provide guidance to dealerships.

Symptoms

The primary symptom reported by customers is that the "Charge door is not opening." This issue directly impacts the ability to charge the vehicle, causing significant inconvenience for owners.

Fault Codes / DTCs

When the Audi e-tron charging door issue occurs, workshops may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the High-voltage battery charger, specifically in control unit J1050 (address word 00C6):

Code	Description
P33E200	Charging socket B electrical error
P31D000	Charge cover B recognition cover locking electrical error

These codes indicate specific electrical issues related to the charging socket and the locking mechanism of the charge cover.

Diagnosis and Trigger Conditions

Audi has noted that various parts have been replaced under warranty for the Audi e-tron charging door condition, but often no underlying issues were identified with those parts. To better understand the root cause, Audi is requesting that technicians contact the Audi Technical Assistance Center (TAC) before replacing any components. This process helps Audi gather crucial data to diagnose potential issues more accurately.

Important Warnings for Owners

Owners should be aware of specific instructions outlined in TSB 2076132:

• Do not replace parts without TAC consultation: The bulletin explicitly states that technicians should "contact the Audi Technical Assistance Center (TAC) before replacing any parts." This is to prevent unnecessary part replacements and to assist Audi in diagnosing the issue.
• Informational TSB, not warranty applicable: This TSB is described as "informational only and not applicable to any Audi Warranty." This means that while it provides guidance for diagnosis, it does not automatically guarantee warranty coverage for any resulting repairs.
• No production changes: Audi has indicated that "No changes to production have been made, as no issue has been identified." This suggests that the condition is not currently attributed to a manufacturing defect requiring a production line change.

Repair Procedure Summary

TSB 2076132 is primarily a repair authorization and data collection effort rather than a detailed repair procedure. The key steps for technicians involve:

1. Verify the condition: Confirm that the customer's complaint of the Audi e-tron charging door not opening is present.
2. Check for DTCs: Scan the High-voltage battery charger (J1050) for DTCs P33E200 and P31D000.
3. Contact TAC: If the vehicle is within its New Vehicle Limited Warranty, technicians must contact the Audi Technical Assistance Center (TAC) before proceeding with any repairs. They are required to attach the DTCs and diagnostic log to the TAC Web Ticket.
4. Complete Worksheet: Technicians are asked to fill out a specific worksheet provided in the attached documents and save it as a PDF, supplying Audi with technical information regarding this condition.

Owner Action

If you experience your Audi e-tron charging door not opening, it is recommended to schedule an appointment with an authorized Audi dealership. Inform them about the specific symptom and mention Technical Service Bulletin 2076132. The dealership will follow Audi's instructions to verify the condition, check for relevant DTCs like P33E200 or P31D000, and contact the Technical Assistance Center as required before performing any repairs. Be prepared that this TSB is informational and may not directly cover repair costs under warranty.

NHTSA ID: 11011301