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2022-2024 Audi U142100 and U164200 DTCs in Gateway

Audi Technical Service Bulletin 91 24 78 2075537/2 addresses diagnostic trouble codes U142100 and U164200, which may appear as passive or sporadic in the vehicle's gateway module. This TSB clarifies that these codes often do not indicate a functional issue.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2022 Audi e-tron
2022 Audi e-tron — Audi e-tron U142100 U164200
Editorial illustration generated for this article.
U142100U16420091 24 78 2075537/291 24-63ConBoxJ949J533Emergency call module control unit and communication unitdata bus diagnostic interfaceControl module for emergency call module and communication unit no communication
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Owners of various 2022-2024 Audi models, including the Audi e-tron, may encounter diagnostic trouble codes (DTCs) U142100 and U164200 stored in the vehicle's gateway module. These codes, specifically "U142100: Control module for emergency call module and communication unit no communication – passive / sporadic" and "U164200: Ethernet Emergency Call Module no communication – passive / sporadic," are addressed by Audi Technical Service Bulletin (TSB) 91 24 78 2075537/2.

This TSB, which supersedes TSB Group 91 number 24-63 dated October 8, 2024, provides crucial information for technicians and owners regarding these specific fault entries. It clarifies that under certain conditions, these codes do not indicate a genuine malfunction requiring repair.

Symptoms and Fault Codes

If your Audi vehicle's data bus diagnostic interface (J533, address word 0019) has logged the following DTCs, this TSB applies:

  • U142100: Control module for emergency call module and communication unit no communication – passive / sporadic
  • U164200: Ethernet Emergency Call Module no communication – passive / sporadic

These codes specifically point to communication issues with the emergency call module control unit and communication unit (J949). The key distinction highlighted by Audi is whether these codes are logged as passive/sporadic or static.

Why These Codes Appear

Audi's technical background explains that these passive DTCs can be stored due to the control module's start-up behavior. There can be a variable delay for the ConBox (J949) to connect to the mobile network. This temporary communication interruption during startup is often the root cause of the U142100 and U164200 codes.

Crucially, as long as these diagnostic trouble codes are sporadic, they do not affect the overall functioning of the vehicle or the emergency call module itself. Therefore, they can often be disregarded.

Important Warnings for Owners

Audi's TSB 91 24 78 2075537/2 includes several critical advisories:

  • "This service info is only valid if these two DTCs are logged as sporadic."
  • "If the two event memory entries are logged as static, please follow the instructions in Guided Fault Finding (GFF)."
  • "There is no reason to attempt any repairs. Replacing emergency call module control unit and communication unit J949 or data bus diagnostic interface J533 will not lead to a solution either."
  • "Invoicing under warranty is not permitted. Unjustified work/replacement parts will be charged back."
  • "This TSB is informational only and not applicable to any Audi Warranty."

These warnings emphasize that unnecessary repairs, especially component replacements, will not resolve the issue if the codes are sporadic and will not be covered under warranty. This is particularly relevant for the Audi e-tron U142100 U164200 issue.

What Owners Should Do

If you find that your 2022-2024 Audi is storing DTCs U142100 and U164200, it's important to determine if they are sporadic or static. If the codes are sporadic, no action is required, as they do not impact vehicle functionality. These types of codes are typically marked with a yellow triangle in a vehicle diagnostic tester, indicating they can be ignored.

However, if these codes are logged as static, it indicates a persistent issue. In such cases, you should consult an authorized Audi service center. They will need to follow the instructions in the Guided Fault Finding (GFF) system to diagnose and resolve the underlying problem.

Future Production Changes

Audi plans to incorporate robustness measures into new control unit versions from Model Year 2025 onwards. These measures are designed to prevent the sporadic storage of these DTCs in future vehicle production.


Source: NHTSA ID: 11011276

Frequently Asked Questions

What does the Audi U142100 DTC mean?
The U142100 diagnostic trouble code indicates that the control module for the emergency call module and communication unit has experienced a 'no communication' event. When this code is sporadic, it often relates to temporary startup behavior rather than a persistent fault.
Should I be concerned if my Audi e-tron has U142100 and U164200 codes?
According to Audi TSB 91 24 78 2075537/2, if these codes are stored as 'passive / sporadic', they do not affect the functioning of your vehicle or its emergency call system. You generally do not need to be concerned or take action for sporadic occurrences of Audi e-tron U142100 U164200.
Will replacing the emergency call module fix the U142100 and U164200 codes?
No, Audi explicitly states that replacing the emergency call module control unit (J949) or the data bus diagnostic interface (J533) will not resolve these codes if they are sporadic. Such unjustified repairs will not be covered under warranty.
What should I do if the U142100 or U164200 codes are static, not sporadic?
If these DTCs are logged as static, meaning they are persistent rather than temporary, you should have your vehicle inspected by an authorized Audi service technician. They will need to follow the Guided Fault Finding (GFF) instructions to properly diagnose and address the issue.

Altre revisioni di questo TSB

What Audi e-tron owners report

Counted from the records in our database across 5 model years.

158
Owner complaints
14
Recalls
1,706
Service bulletins
7
Crashes reported
6
Fires reported
3
Injuries reported

The 2022 model year

31 complaints, the 3rd most of 5 model years on file. Owners reported 1 crash, 2 fires and 2 injuries for this year, which also has 6 recalls on file.

Electrical System, the system this article covers, accounts for 81 of 158 complaints (51%), including 17 for 2022.

Complaints by model year

Model years with the most complaints for the Audi e-tron
201984
20201
202136
202231
20236

Most-reported systems

  1. Electrical System — 81
  2. Power Train — 24
  3. Engine — 23
  4. Fuel/Propulsion System — 18
  5. Service Brakes — 18

Latest recalls for the 2022 model year

  • 26V240000 — Service Brakes, Hydraulic (Apr 2026)
  • 25V900000 — Back Over Prevention (Dec 2025)
  • 23V867000 — Electrical System (Dec 2023)
All 2022 recalls →

Recent owner reports about electrical system

While driving, the vehicle displayed three simultaneous warnings — “Drive system malfunction, safely stop vehicle,” “Electrical system malfunction, restart not possible, contact service,” and “All-wheel drive malfunction, limited stability” — and lost…

2022 Audi e-tron owner, Sep 2026

The vehicle is experiencing an intermittent but active 'Electrical system: malfunction!' safety alert on the dashboard and myAudi app, caused by an internal high-voltage battery cell circuit fault (Diagnostic Trouble Code P0DB400 / U04A300) and a failure in…

2022 Audi e-tron owner, Sep 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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