2022-2024 Audi U142100 and U164200 DTCs in Gateway
Audi Technical Service Bulletin 91 24 78 2075537/2 addresses diagnostic trouble codes U142100 and U164200, which may appear as passive or sporadic in the vehicle's gateway module. This TSB clarifies that these codes often do not indicate a functional issue.

Si applica anche a
- Audi A4
- 2021–2024
- Audi A4 allroad
- 2021–2024
- Audi A5
- 2021–2024
- Audi A6
- 2021–2024
- Audi A6 allroad
- 2021–2024
- Audi A7
- 2021–2024
- Audi A7 e
- 2021–2022
- Audi A8 L e
- 2021
- Audi e-tron
- 2021, 2023
- Audi e-tron GT
- 2022–2024
- Audi e-tron Sportback
- 2021–2022
- Audi Q5
- 2021–2024
- Audi Q5 e
- 2021, 2023, 2024
- Audi Q7
- 2021–2024
- Audi Q8
- 2021–2024
- Audi RS 5
- 2021–2024
- Audi RS 6 Avant
- 2021–2024
- Audi RS 7
- 2021–2024
- Audi RS e-tron GT
- 2022–2024
- Audi RS Q8
- 2021–2024
- Audi S4
- 2021–2024
- Audi S5
- 2021–2024
- Audi S6
- 2021–2024
- Audi S7
- 2021–2024
- Audi S8
- 2021–2024
- Audi SQ5
- 2021–2024
- Audi SQ7
- 2021–2024
- Audi SQ8
- 2021–2024
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Owners of various 2022-2024 Audi models, including the Audi e-tron, may encounter diagnostic trouble codes (DTCs) U142100 and U164200 stored in the vehicle's gateway module. These codes, specifically "U142100: Control module for emergency call module and communication unit no communication – passive / sporadic" and "U164200: Ethernet Emergency Call Module no communication – passive / sporadic," are addressed by Audi Technical Service Bulletin (TSB) 91 24 78 2075537/2.
This TSB, which supersedes TSB Group 91 number 24-63 dated October 8, 2024, provides crucial information for technicians and owners regarding these specific fault entries. It clarifies that under certain conditions, these codes do not indicate a genuine malfunction requiring repair.
Symptoms and Fault Codes
If your Audi vehicle's data bus diagnostic interface (J533, address word 0019) has logged the following DTCs, this TSB applies:
- U142100: Control module for emergency call module and communication unit no communication – passive / sporadic
- U164200: Ethernet Emergency Call Module no communication – passive / sporadic
These codes specifically point to communication issues with the emergency call module control unit and communication unit (J949). The key distinction highlighted by Audi is whether these codes are logged as passive/sporadic or static.
Why These Codes Appear
Audi's technical background explains that these passive DTCs can be stored due to the control module's start-up behavior. There can be a variable delay for the ConBox (J949) to connect to the mobile network. This temporary communication interruption during startup is often the root cause of the U142100 and U164200 codes.
Crucially, as long as these diagnostic trouble codes are sporadic, they do not affect the overall functioning of the vehicle or the emergency call module itself. Therefore, they can often be disregarded.
Important Warnings for Owners
Audi's TSB 91 24 78 2075537/2 includes several critical advisories:
- "This service info is only valid if these two DTCs are logged as sporadic."
- "If the two event memory entries are logged as static, please follow the instructions in Guided Fault Finding (GFF)."
- "There is no reason to attempt any repairs. Replacing emergency call module control unit and communication unit J949 or data bus diagnostic interface J533 will not lead to a solution either."
- "Invoicing under warranty is not permitted. Unjustified work/replacement parts will be charged back."
- "This TSB is informational only and not applicable to any Audi Warranty."
These warnings emphasize that unnecessary repairs, especially component replacements, will not resolve the issue if the codes are sporadic and will not be covered under warranty. This is particularly relevant for the Audi e-tron U142100 U164200 issue.
What Owners Should Do
If you find that your 2022-2024 Audi is storing DTCs U142100 and U164200, it's important to determine if they are sporadic or static. If the codes are sporadic, no action is required, as they do not impact vehicle functionality. These types of codes are typically marked with a yellow triangle in a vehicle diagnostic tester, indicating they can be ignored.
However, if these codes are logged as static, it indicates a persistent issue. In such cases, you should consult an authorized Audi service center. They will need to follow the instructions in the Guided Fault Finding (GFF) system to diagnose and resolve the underlying problem.
Future Production Changes
Audi plans to incorporate robustness measures into new control unit versions from Model Year 2025 onwards. These measures are designed to prevent the sporadic storage of these DTCs in future vehicle production.
Source: NHTSA ID: 11011276
Frequently Asked Questions
- What does the Audi U142100 DTC mean?
- The U142100 diagnostic trouble code indicates that the control module for the emergency call module and communication unit has experienced a 'no communication' event. When this code is sporadic, it often relates to temporary startup behavior rather than a persistent fault.
- Should I be concerned if my Audi e-tron has U142100 and U164200 codes?
- According to Audi TSB 91 24 78 2075537/2, if these codes are stored as 'passive / sporadic', they do not affect the functioning of your vehicle or its emergency call system. You generally do not need to be concerned or take action for sporadic occurrences of Audi e-tron U142100 U164200.
- Will replacing the emergency call module fix the U142100 and U164200 codes?
- No, Audi explicitly states that replacing the emergency call module control unit (J949) or the data bus diagnostic interface (J533) will not resolve these codes if they are sporadic. Such unjustified repairs will not be covered under warranty.
- What should I do if the U142100 or U164200 codes are static, not sporadic?
- If these DTCs are logged as static, meaning they are persistent rather than temporary, you should have your vehicle inspected by an authorized Audi service technician. They will need to follow the Guided Fault Finding (GFF) instructions to properly diagnose and address the issue.
Altre revisioni di questo TSB
- 2022-2024 Audi SOS Emergency Call Warning TSB 2076052/2U142100, U164200
- 2022-2024 Audi SOS Emergency Call Warning TSBU142100, U164200
- 2021-2024 Audi U142100 U164200 Communication DTCsU142100, U164200
- 2023 Audi e-tron SOS Malfunction TSB 2074410/2U142100, U164200
- 2023 Audi SOS Malfunction ConBox High TSBU142100, U164200
- 2023 Audi SOS Malfunction Instrument Cluster WarningU142100, U164200
- 2023 Audi SOS Emergency Call Malfunction TSB 91 24 22 2074410/1U142100, U164200
- 2023 Audi Bluetooth, Connect, SOS Malfunction TSBU142100, U164200
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