2019-2023 Audi Virtual Pedal Deactivation TSB

What is the Audi Virtual Pedal?

The Audi virtual pedal, also known as the gesture-controlled rear lid opening/closing function, allows owners to open or close the vehicle's trunk or tailgate by making a kicking motion under the rear bumper. This feature is designed for convenience, especially when approaching the vehicle with hands full.

This Technical Service Bulletin (TSB) 55 24 96 2070966/2 addresses customer requests to deactivate this function on various 2019-2023 Audi models.

Important Warnings and Exclusions

Owners should be aware of several important points regarding the Audi virtual pedal deactivation:

• For Audi Q7 and Q8 models, the option to deactivate the virtual pedal is no longer available as of model year 2023. All 2024 models are also excluded from this TSB and cannot have the function deactivated.
• The virtual pedal feature is no longer available from Model Year 2023 onwards for sedan models only. Refer to TSB 2067818 for more details on this specific exclusion.
• Resetting user accounts to factory settings will revert the virtual pedal setting back to "on."
• Coding changes to the Comfort control module -J393- (address word 46) may also revert the Audi virtual pedal deactivation setting to "on."
• If the virtual pedal is inoperative without any Diagnostic Trouble Codes (DTCs), technicians should first check the personalization settings as described in this TSB.

Deactivation Procedure Summary

The process for Audi virtual pedal deactivation involves accessing the vehicle's control modules using an On-Board Diagnostics (OBD) tool. The procedure is as follows:

1. Access Control Module: Technicians will access the 46 module, specifically the Comfort System Central Control Module (UDS/ISOTP), and select "Adaptation."
2. Navigate Settings: Within the adaptation settings, they will locate and expand "Personalization of user account 1" (and potentially other user accounts, 1-7).
3. Adjust Rear Lid Release: Scroll down to the setting labeled "Rear lid release via rear lid open sensors."
4. Set to Off: Change the "Input" field for this setting to "Off."
5. Repeat for User Accounts: These steps should be repeated for all relevant personalization user accounts (1-7).
6. Personalization Settings Vehicle: While still in the "Adaptation" screen, technicians will also navigate to "Personalization settings vehicle" and ensure the relevant settings are adjusted.
7. Key Cycle: A 10-second key cycle is performed to finalize the changes and verify the virtual pedal function is deactivated.

Reactivation Procedure

Should an owner wish to reactivate the Audi virtual pedal function, the same steps outlined above are followed. However, instead of setting the "Input" field to "Off," it should be changed to "On."

Owner Action

If you own a 2019-2023 Audi model and wish to have the Audi virtual pedal deactivation performed, or reactivated, contact your authorized Audi dealership. They will be able to perform the necessary adjustments using Technical Service Bulletin 55 24 96 2070966/2. This TSB is informational and typically performed under warranty if requested by the customer.

NHTSA ID

NHTSA ID: 11002899