2021-2024 Audi Models Sill Panel Trim Stains TSB

Audi has released Technical Service Bulletin (TSB) 66 24 06 2073860/1 to address customer concerns regarding the appearance of stains and marks on the sill panel trim of several 2021-2024 Audi models. This bulletin provides clarity on the nature of these marks and offers a straightforward solution for owners.

The Audi sill panel trim stains are a common cosmetic issue that can detract from the vehicle's interior aesthetics. This TSB aims to inform both technicians and owners about the cause and the recommended cleaning procedure.

Symptoms

Owners of affected Audi vehicles may notice the following:

• "Stains / marks on the sill panel trim"
• "Marks/dirt on sill panel trim"
• "Dirt on sill panel trim"

These visible imperfections are typically found on the sill panel trim, which is the decorative plate located at the bottom of the door frame.

Diagnosis and Trigger Conditions

According to Audi, the presence of "Dirt on sill panel trim" and other marks is attributed to "outside influence." This means the stains are not due to a manufacturing defect or a component malfunction within the vehicle itself. Instead, they result from external factors such as dirt, scuffs, or other deposits accumulating on the trim during normal use.

Repair Procedure Summary

The recommended repair for Audi sill panel trim stains is a simple cleaning process. Technicians are instructed to:

1. Clean the sill panel trim thoroughly using a fine polish.
2. The fine polish is designed to effectively remove the dirt and deposits that cause the marks.

This procedure is intended to restore the sill panel trim to its original appearance. No part replacement is typically necessary for this condition.

Important Warnings for Owners

Owners should be aware of specific warranty and reimbursement policies related to this issue:

• Warranty Coverage: Audi explicitly states that this type of damage is due to outside influence and is not covered by any Audi Warranty. This means that any costs associated with cleaning these stains will likely be the responsibility of the vehicle owner.
• Reimbursement for Replaced Parts: The TSB also notes that "Claims for replaced parts will not be reimbursed." This reinforces that replacing the sill panel trim is not the intended solution for these stains, and any such replacement will not be covered by Audi.

Owner Action

If you notice Audi sill panel trim stains on your 2021-2024 Audi model, you can address the issue by cleaning the trim with a suitable fine polish. While the TSB is primarily for technicians, the solution is straightforward enough for owners to perform themselves or to have a detailer address. Given that this issue is not covered under warranty, understanding the cleaning process can help manage expectations regarding costs.

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Source: NHTSA ID: 11002238, TSB ID: 66 24 06 2073860/1