Service Bulletin

2021-2025 Audi Air Suspension Malfunction Warning TSB

Audi has issued Technical Service Bulletin 2059363/6 for an air suspension malfunction warning in the instrument cluster, often accompanied by DTCs C1260F0 or U112100. This affects many 2021-2025 Audi models equipped with air suspension.

Byeditor marcus weber2021 Audi e-tron
2021 Audi e-tron — Audi e-tron air suspension malfunction
Editorial illustration generated for this article.
C1260F0U11210026240043 24 89 2059363/624-854316Air suspension malfunction warning in the clustercompressor control unit for adaptive suspension, no communicationdata bus, missing messagesuspension control module J775
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Owners of various 2021-2025 Audi models equipped with air suspension may encounter an "Air suspension malfunction warning in the instrument cluster." This warning is often accompanied by specific diagnostic trouble codes (DTCs) related to the air suspension system. This issue is addressed by Audi Technical Service Bulletin 2059363/6, which supersedes previous bulletin 24-85 dated April 5, 2024.

Symptoms

The primary symptom of this issue is an "Air suspension malfunction warning in the instrument cluster." This warning indicates a problem with the vehicle's air suspension system, potentially affecting ride comfort, vehicle leveling, or handling. If you experience an Audi e-tron air suspension malfunction, it is important to have your vehicle diagnosed.

Fault Codes / DTCs

When an Audi e-tron air suspension malfunction occurs, technicians will typically find one of the following diagnostic trouble codes (DTCs) stored in the suspension control module, J775 (address word 0074):

Code Description Symptom Code
C1260F0 Compressor control unit for adaptive suspension, no communication 262400
U112100 Data bus, missing message 262400

Diagnosis and Repair Procedure

To address the Audi e-tron air suspension malfunction, technicians should first inspect the wiring and connector contacts between the suspension control module (J775) and the compressor control module (J1135). If no issues are found with the connections, the next steps depend on the nature of the stored DTC:

  • Passive/Sporadic DTC: If the DTC is passive or sporadic, it should be deleted, and the vehicle can be released.
  • Active/Static DTC: If the DTC is active or static, the compressor control unit J1135 must be replaced. This replacement should follow the procedures outlined in the Elsa Repair Manual, specifically under Chassis >> Suspension, Wheels, Steering >> 43 Self Levelling Suspension >> Air Suspension >> Level Control System Compressor Electronics J1135, Removing and Installing.

This procedure, detailed in TSB 2059363/6, ensures that the root cause of the air suspension malfunction is properly identified and corrected.

Important Warnings

Owners and technicians should be aware of a critical detail regarding this repair. If the DTC C1260F0 (262400) or DTC U112100 (262400) are stored for a second time in the suspension control unit J775 as passive/sporadic, it is mandatory to replace the compressor control unit J1135. This indicates a persistent issue that clearing the code alone will not resolve.

Required Parts and Tools

For repairs involving the replacement of the compressor control unit, the following parts may be required:

  • Level Control System Compressor Electronics J1135: Quantity 01 (Part number to be determined via ETKA)
  • Fasteners, Bolts, Nuts, and Screws: As needed per the Repair Manual (Part numbers to be determined via ETKA/ELSA)

Warranty Information

Warranty claims for this issue are typically covered for up to 48 months or 50,000 miles. For Certified Pre-Owned (CPO) vehicles, G10 coverage applies, subject to owner verification. If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only, and repair costs may not be covered.


Source: NHTSA ID: 11002225

Frequently Asked Questions

What does an "Air suspension malfunction warning in the instrument cluster" mean in my Audi?
This warning indicates a problem with your vehicle's air suspension system. It could be due to a communication error with the compressor control unit or a missing message on the data bus, often accompanied by DTCs C1260F0 or U112100.
What are the common DTCs associated with an Audi e-tron air suspension malfunction?
The most common diagnostic trouble codes (DTCs) found with an Audi e-tron air suspension malfunction are C1260F0, which indicates no communication with the compressor control unit for adaptive suspension, and U112100, which points to a data bus missing message.
How is the Audi air suspension malfunction typically repaired?
Initially, technicians will check wiring and connections. If a DTC is passive/sporadic, it may be cleared. However, if the DTC is active/static, or if a passive/sporadic DTC reappears a second time, the compressor control unit J1135 is typically replaced according to Audi's service procedures outlined in TSB 2059363/6.
Is the repair for the air suspension malfunction covered under warranty?
For most vehicles, the repair is covered under warranty for up to 48 months or 50,000 miles. Certified Pre-Owned (CPO) vehicles may also be covered under G10. If your vehicle is outside of warranty, the Technical Service Bulletin 2059363/6 serves as informational guidance.

Other revisions of this TSB

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