2021-2026 Audi VIN Plate and Safety Label Replacement TSB

Understanding Audi VIN Plate and Safety Label Replacement

Audi Technical Service Bulletin (TSB) 00 24 85 2021205/8, issued on May 7, 2024, outlines the specific procedures for dealerships to order and replace VIN plates and B-Pillar Safety Certification labels for all Audi vehicles manufactured between 2021 and 2026. This bulletin supersedes an earlier document, Group 00 number 23-70, dated May 12, 2023, reflecting updated information and model years.

This TSB is primarily informational, guiding service technicians through the necessary steps when an Audi VIN plate replacement or B-Pillar Safety Certification label replacement is required. It does not address a specific defect or malfunction but rather a procedural need that may arise during a vehicle's lifespan.

When Replacement Labels Are Needed

The TSB states that a replacement is necessary when "The VIN plate and/or B-Pillar Safety Certification label require replacement." While the bulletin does not specify the exact reasons, such replacements are typically needed if the original labels are damaged due to an accident, body repair, or other circumstances that compromise their integrity or legibility. These labels contain crucial vehicle identification and safety information.

Official Ordering Procedure for Dealerships

When an Audi VIN plate replacement or B-Pillar Safety Certification label is required, Audi dealerships must follow a precise ordering process. This ensures that genuine, accurate replacement labels are obtained directly from Audi. The steps are as follows:

1. Save Existing Labels: Technicians are instructed to retain all VIN plates and/or B-Pillar Safety Certification labels removed from the vehicle until the new replacement arrives.
2. Access Audi Portal: Dealership personnel must visit the Access Audi website at www.accessaudi.com.
3. Navigate to Ordering Portal: From the "App Links" section on the upper ribbon, they select either the "Parts" menu or the "Service" menu, then choose the "Compliance Label Ordering Portal."
4. Enter Vehicle Information: The vehicle's VIN is entered into the "Quick VIN Order" section within the "VIN-Specific Items" tab of the Order form.
5. Select Desired Label: The specific label needing replacement is then selected.
6. Provide Weight Information: If requested, the weight information from the original B-Pillar Safety Certification label must be entered to complete the web-based form.
7. Form Submission and Approval: The completed web-based form is electronically routed to the Compliance Label Coordinator for approval. This coordinator handles the necessary steps to fulfill the request.
8. Label Delivery: Once the new VIN plate and/or Safety Certification label is received from Audi AG, the Compliance Label Coordinator provides the label to the dealership for installation.

Important Information for Owners

It is crucial for owners to understand that TSB 00 24 85 2021205/8 is an informational document intended for Audi dealerships. The TSB explicitly states: "This TSB is informational only and not applicable to any Audi Warranty." This means that the replacement of a VIN plate or B-Pillar Safety Certification label, and any associated costs, are typically not covered under standard Audi warranty unless the damage is a direct result of a warrantable defect. Owners should discuss the circumstances requiring an Audi VIN plate replacement with their service advisor to understand potential costs.

TSB Revision History

This Technical Service Bulletin has undergone several revisions to update its content and scope:

• Revision 8: Latest version, revised header to include added model years.
• Revision 7: Dated May 12, 2023, revised header to include added model years.
• Revision 6: Dated June 25, 2021, revised header to include added model years.

This revision history ensures that dealerships always have the most current information regarding the ordering procedures for these critical vehicle labels.

Source: NHTSA ID: 11002108