2021-2023 Audi MMI AC Favorite Lost TSB
Audi has issued a Technical Service Bulletin (TSB) regarding instances where the AC function favorite setting is lost on the lower display of 2021-2023 Audi vehicles. This TSB, NHTSA ID 10247141, instructs technicians to record these occurrences for future resolution.

Gilt auch für
- Audi A6
- 2021–2023
- Audi A6 allroad
- 2021–2023
- Audi A7
- 2021–2023
- Audi A7 e
- 2021–2022
- Audi A8 L e
- 2021
- Audi e-tron
- 2021, 2023
- Audi e-tron GT
- 2022–2023
- Audi e-tron Sportback
- 2022
- Audi Q7
- 2021–2023
- Audi Q8
- 2021–2023
- Audi RS 6 Avant
- 2021–2023
- Audi RS 7
- 2021–2023
- Audi RS e-tron GT
- 2022–2023
- Audi RS Q8
- 2021–2023
- Audi S6
- 2021–2023
- Audi S7
- 2021–2023
- Audi S8
- 2021–2023
- Audi SQ7
- 2021–2023
- Audi SQ8
- 2021–2023
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Owners of various 2021-2023 Audi models may experience an issue where the air conditioning (AC) function favorite setting on the lower display is lost. This concern, identified as a problem with the vehicle's VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, is being tracked by Audi through Technical Service Bulletin (TSB) NHTSA ID 10247141.
Symptoms
The primary symptom owners will notice is the loss of the pre-set AC function favorite on the vehicle's lower MMI display. This means that a customized or frequently used AC setting, saved as a favorite, will no longer be available or will revert to a default state.
What This TSB Means for Owners
TSB NHTSA ID 10247141 is currently an informational bulletin focused on data collection rather than providing an immediate repair procedure. Audi is requesting technicians to document every instance where the AC function favorite on the lower display is lost. This data will help the manufacturer understand the scope and nature of the problem, which is a crucial step towards developing a permanent solution.
Manufacturer's Action
Audi technicians are instructed to create a record in the Pending Service Solutions database whenever a customer reports or experiences the loss of the AC function favorite. This process ensures that all occurrences are logged and contribute to the ongoing investigation by Audi's engineering teams.
Owner Action
If you own a 2021-2023 Audi and experience the AC function favorite on the lower display being lost, it is important to report this to your authorized Audi dealership. While there isn't an immediate repair outlined in TSB NHTSA ID 10247141, your report allows the dealer to create the necessary record in Audi's database. This helps Audi gather critical information to develop a future fix for the Audi e-tron AC favorite issue and similar models.
Source: NHTSA ID 10247141
Frequently Asked Questions
- What is Audi TSB NHTSA ID 10247141 about?
- This Technical Service Bulletin (TSB) from Audi addresses instances where the AC function favorite setting on the lower MMI display is lost. It instructs technicians to record these occurrences to help Audi track and investigate the issue.
- What should I do if my Audi's AC favorite setting disappears?
- If you experience the AC function favorite on the lower display being lost, you should contact your authorized Audi dealership. They will document the issue in Audi's system as per TSB NHTSA ID 10247141, contributing to the manufacturer's efforts to find a solution.
- Is there a fix available for the Audi e-tron AC favorite issue?
- Currently, TSB NHTSA ID 10247141 is for data collection only, meaning there isn't an immediate repair procedure. Audi is gathering information to develop a fix for the lost AC function favorite setting.
- Which Audi models are affected by this AC favorite display problem?
- This issue affects various 2021-2023 Audi models, including the e-tron, Q8, RS 7, RS Q8, SQ8, S6, A7, A6, Q7, RS e-tron GT, SQ7, A6 allroad, S7, S8, RS 6 Avant, e-tron GT, e-tron Sportback, A7 e, and A8 L e.
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