2023 Audi Radio Plays When Parked TSB

Symptoms of the MIB3 Radio Issue

Owners of various 2023 Audi models equipped with the MIB3 infotainment system may encounter an unusual issue: the radio plays when the vehicle is parked. This persistent playback can occur regardless of the MMI (Multi Media Interface) screen's state, meaning it might be on or off. Customers often report that this symptom is sporadic, making it challenging to consistently demonstrate or reproduce for service technicians.

Technical Background

According to Audi's Technical Service Bulletin 91 23 38 2071923/1, the root cause of the "Audi radio plays when parked" phenomenon is a specific software anomaly within the MIB3 system. While the radio does continue to operate, it is designed with an internal failsafe: the system will automatically shut down after approximately 15 minutes. This built-in timer ensures that the issue does not lead to excessive discharge of the vehicle's 12V battery, mitigating concerns about starting problems or battery longevity.

Important Warnings for Owners

It is crucial for owners to understand Audi's official guidance regarding this specific issue. The TSB explicitly states: "Do not replace any components for this condition since this will not resolve the customer's concern." This warning is vital, as attempting to replace parts like the radio unit or infotainment module will not fix the underlying software bug and could result in unnecessary costs or wasted time. Owners should avoid authorizing such repairs if suggested by independent shops.

What Owners Should Do

If your 2023 Audi exhibits the "Audi radio plays when parked" symptom, the recommended course of action is to contact your authorized Audi dealership. While an immediate repair is not available, Audi is actively working on a software solution. The manufacturer anticipates releasing this update by the end of the fourth quarter of 2024, though this timeframe is subject to change based on development and testing.

During your visit, or even by phone, your dealer can create a Pending Service Solutions (PSS) record. This record is entered into Audi's internal AccessAudi system, specifically via the "Related Links >> Service" section. Creating a PSS record is important because it helps Audi track the prevalence of the issue and ensures that you are officially registered as an affected owner, making it easier for the dealership to notify you once the definitive software fix becomes available. No out-of-pocket expense is expected for this diagnostic and tracking step.

Warranty Information

This Technical Service Bulletin, identified as 91 23 38 2071923/1, serves purely as an informational document for Audi technicians and owners. It details a known condition and an upcoming resolution. As such, the TSB itself is not applicable to any standard Audi warranty claims. Any future software update to address this issue would typically be performed under a separate campaign or service action, often at no charge to the customer, but the current TSB does not authorize warranty repairs for the symptom itself.

Source: NHTSA ID 10244588