2022-2024 Audi Park Assist Plus Unavailable Message

Symptoms

Owners of certain 2022-2024 Audi models may experience an issue where the Park assist plus system does not activate. This occurs even when the driver attempts to engage the system by pushing the dedicated park assist plus button.

When this condition is present, the Multi-Media Interface (MMI) screen will display the message: "Park assist plus: currently unavailable". This indicates that the system is not functioning as expected by the driver.

Diagnosis / Trigger Conditions

Audi has identified that the "Audi park assist plus unavailable" message is not indicative of a fault or malfunction. Instead, it is a result of the system being intentionally geofenced. Geofencing means the feature is programmed to be unavailable when the vehicle is physically located within specific geographic regions.

Currently, the Park assist plus system is geofenced and will not operate if the vehicle is located in:

• New York
• Vermont
• Puerto Rico

No Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system when this condition occurs, further confirming that the vehicle is operating as designed according to its programmed parameters for these locations.

Important Warnings for Owners

Audi has issued specific instructions regarding this condition:

• "Do not perform any repairs. Any repairs for this concern may be denied."
• "Instruct the customer that this condition is normal."
• "This TSB is informational only and not covered by any Audi warranty."

These warnings emphasize that attempting to repair the system for this specific issue is unnecessary and will not resolve the geofencing restriction. Owners should be aware that any service charges incurred for attempting to fix this non-fault condition may not be covered under warranty.

What Owners Should Know

If you own a 2022-2024 Audi and encounter the "Audi park assist plus unavailable" message while in New York, Vermont, or Puerto Rico, rest assured that your vehicle is not malfunctioning. The system is simply disabled in these areas as per its design specifications. There is no underlying fault that requires repair.

This Technical Service Bulletin (TSB) serves to inform both technicians and vehicle owners about this operational characteristic. It clarifies that the system's behavior is normal under these specific geographical conditions, and no action or repair is required.

Revision History

This bulletin has undergone revisions to update its content and scope:

• Revision 2 (July 7, 2023): Revised the title to include Puerto Rico, updated the header to include MY23/24 vehicles with park assist plus, and revised the Technical Background to include Puerto Rico.
• Revision 1 (March 4, 2022): Initial publication of the bulletin.

This TSB, identified as 91 23 12 2066110/2, supersedes Technical Service Bulletin Group 91 number 22-86 dated March 4, 2022.

NHTSA ID: 10239693