2022-2024 Audi Electric Front Seats No-Start TSB

Symptoms

Owners of affected Audi vehicles may experience the following:

• "Vehicle cannot be started, starter battery is discharged."
• The vehicle's starter battery is found to be discharged, preventing the engine from starting.

Technical Background

Audi has identified that the control knobs of the electric front seat adjustment switches can become jammed or stuck to the seat frame trim panel. When these switches are stuck, they can continuously draw power, leading to a discharged starter battery over time. This issue directly causes the Audi electric front seats no-start condition.

Production Solution

To address this issue, Audi has optimized the design of the seat adjustment switches and the seat frame trim panels for various models. These improvements aim to prevent the switches from jamming and causing battery drain in new vehicles.

Repair Procedure Summary

If your Audi is experiencing the Audi electric front seats no-start problem due to this issue, technicians will perform the following steps:

1. Replace the Seat Adjustment Switch: The technician will replace the affected electric front seat adjustment switch. This involves following specific instructions outlined in the Elsa repair manual for the Driver Seat Adjustment Control Head (-E470-) or Front Passenger Seat Adjustment Control Head (-E471-).
2. Inspect and Replace Seat Frame Trim Panel: After replacing the switch, the seat frame trim panel will be checked for any damage in the area where the seat adjustment switch mounts. If damage is found, the trim panel will be replaced according to the Elsa repair manual's instructions for removing and installing the Seat Frame Trim Panel.

Required Tools or Parts

Technicians will require a specific tool for this repair:

• Tool Number: 3409
• Tool Description: Removal wedge

Warranty Information

This repair is covered under warranty for up to 48 months or 50,000 miles, whichever comes first. For Audi Certified Pre-Owned (CPO) vehicles, the claim type is G10, requiring verification of ownership. If the vehicle is outside of warranty, this Technical Service Bulletin serves as informational guidance only.

The following claim details apply:

• Service Number: 7286
• Damage Code: 0040
• Labor Operations:
  • 1 Seat adjust switch remove+reinstall (7286 19XX)
  • 2 Seat adjust switches remove+reinstall (7286 2099) with varying labor units (TU) depending on the specific Audi model and seat configuration (e.g., 50 TU for A3, A4, A5, A6, A7, Q3, Q5, Q7, Q8, e-tron quattro; 60 TU for A6, A7, Q7, Q8, e-tron quattro with Individual front contour seats or TT; 100 TU for A8, e-tron GT).
• Diagnostic Time: GFF (No allowance, 0 TU)
• Road Test: No allowance for pre or post-service road tests (0 TU).
• Claim Comment: As per TSB 2069350/1.

What Owners Should Do

If you experience your Audi electric front seats no-start or a discharged battery, especially if you suspect the seat adjustment switches are jammed, contact your authorized Audi dealer. Describe the symptoms you are experiencing. The dealer can diagnose the issue and perform the necessary repairs under the guidelines of TSB 2069350/1.

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Source: NHTSA ID: 10236628