Service Bulletin

2021-2023 Audi High Beam Assist and Traffic Sign Detection TSB

Audi has released TSB 2059201/6 addressing instrument cluster messages like "High beam assist currently not available" and DTC C12B3FD. This bulletin covers 2021-2023 Audi models and explains how to resolve issues with the front camera's visibility.

ByAhmet Topcu — Founder & Editor-in-Chief2022 Audi e-tron
2022 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10234549
C12B3FD22128496 23 85 2059201/622-779638High beam assist currently not available. Camera view restricted because of environmental factors.Traffic sign detection: currently not available. Camera view restricted because of environmental factors.DAS control moduleJ1121 control modulefront camera
Audi A6
2021–2023
Audi A6 allroad
2021–2022
Audi A7
2021–2023
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi e-tron
2021, 2023
Show 9 more
Audi e-tron Sportback
2022
Audi Q7
2021–2023
Audi Q8
2021–2023
Audi RS 6 Avant
2021–2023
Audi RS Q8
2021–2023
Audi S6
2021–2023
Audi S7
2021–2023
Audi S8
2021–2023
Audi SQ8
2021–2023

Audi Technical Service Bulletin (TSB) 2059201/6, issued on April 13, 2023, addresses concerns related to the high beam assist and traffic sign detection systems in various 2021-2023 Audi models. This TSB supersedes a previous bulletin, Group 96 number 22-77, dated April 14, 2022.

The TSB specifically details instances where the instrument cluster displays warning messages and a diagnostic trouble code (DTC) C12B3FD may be stored in the DAS control module, also known as the J1121 control module.

Symptoms

Owners of affected Audi vehicles may observe the following messages appearing in the instrument cluster, typically shortly after the vehicle is started:

  • "High beam assist currently not available. Camera view restricted because of environmental factors."
  • "Traffic sign detection: currently not available. Camera view restricted because of environmental factors."

Fault Codes / DTCs

For most affected vehicles, the following diagnostic trouble code (DTC) may be stored in the front camera for the driver assist systems control module, J1121 (address word 00A5):

Code Description Symptom Code
C12B3FD Front camera for driver assist systems - temporary view restriction 221284

It is important to note that for Audi A3 models, a DTC may not be stored even if the instrument cluster messages appear.

Diagnosis / Trigger Conditions

The Audi high beam assist C12B3FD issue arises when the front camera detects a visibility restriction for more than 77 seconds. This restriction can be caused by environmental factors such as fogging or condensation on the camera's viewing area.

When the visibility restriction is detected, the DTC C12B3FD with symptom code 221284 is logged in the control module, and the warning messages appear in the instrument cluster. Once the visibility is restored, the messages typically disappear, and the systems become available again, with the DTC becoming sporadic.

Audi vehicles are equipped with a heating element under the front camera's cover to maintain unobstructed visibility. This element activates at low temperatures or when restricted visibility is detected to prevent fogging.

Repair Procedure Summary

To address the Audi high beam assist C12B3FD and related warnings, the TSB outlines a straightforward approach focusing on the front camera's visibility:

  1. Explain Camera Heating: Technicians should inform customers about the front camera's heating function and how it works to prevent fogging.
  2. Inspect Camera Viewing Area: Owners are advised to inspect the viewing area of the front camera for any obstructions, fogging, or condensation, both from the inside and outside of the vehicle. Figures in the original bulletin illustrate examples of fogged-up camera views.
  3. Utilize Wiper System: Often, external obstructions or fogging can be cleared by simply activating the vehicle's wiper system.
  4. Clean Lens Hood (if necessary): If the front camera frequently fogs up from the inside, removing its lens hood to clean and dry the viewing area of the camera can help resolve the recurring issue.

Warranty Information

This service bulletin provides specific guidelines for warranty claims:

  • Claim Type 110: Applicable for vehicles up to 48 months or 50,000 miles.
  • Claim Type G10: For Certified Pre-Owned (CPO) vehicles, owners must be verified.

If the vehicle is outside of its warranty period, this Technical Service Bulletin is informational only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

Service Number: 9638 Damage Code: 0010

Labor Operations:

  • Remove and install camera for assistance systems (lens hood): 9638 1999 (20 Time Units)
  • Clean and dry windscreen: 6410 2999 (10 Time Units)

Diagnostic Time: GFF (0150 0000) - Time stated on the diagnostic protocol (Maximum 25 Time Units).

Road Test:

  • Prior to service procedure: 0121 0002 (0 Time Units)
  • After service procedure: 0121 0004 (0 Time Units)

Claim Comment: As per TSB 2059201/6.

Additional Information

All part and service references in this TSB (2059201) are subject to change. Technicians should always consult their Parts Department and/or ETKA for the latest information and check the Repair Manual for fasteners, bolts, nuts, and screws requiring replacement during the repair.

NHTSA ID: 10234549

Gallery

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Frequently Asked Questions

What does "Audi high beam assist C12B3FD" mean?
The message "High beam assist currently not available" along with DTC C12B3FD indicates that the front camera's view is temporarily restricted, preventing the high beam assist and traffic sign detection systems from operating correctly. This is often due to environmental factors like fogging.
What causes the "Camera view restricted" message in my 2021-2023 Audi?
This message typically appears when the front camera, which is crucial for driver assistance systems, experiences a visibility restriction for more than 77 seconds. Common causes include fogging, condensation, or obstructions on the camera's lens, either from the inside or outside of the vehicle.
How can I fix the "High beam assist currently not available" warning in my Audi?
First, check the front camera's viewing area on your windshield for any obstructions or fogging. Activating your vehicle's wiper system can often clear external issues. If internal fogging is a frequent problem, you may need to have the camera's lens hood removed by a technician to clean and dry the viewing area.
Is the Audi high beam assist C12B3FD issue covered under warranty?
Yes, for vehicles within 48 months or 50,000 miles, this issue is generally covered under warranty (Claim Type 110). For Certified Pre-Owned (CPO) vehicles, it's covered under Claim Type G10, subject to owner verification. If your vehicle is outside these warranty parameters, the Technical Service Bulletin serves as an informational guide.

Other revisions of this TSB

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