2021-2022 Audi e-tron Battery Module Software 93N6 Update

Audi has announced a Mobile Service Opportunity for Software Update 93N6, which applies to the Battery Module Control Unit Software in certain 2021-2022 Audi e-tron vehicles. This update is crucial for maintaining the vehicle's electrical system performance and is now eligible for mobile service reimbursement.

What this update addresses

The Audi e-tron Battery Module Software 93N6 is a software update designed for the Battery Module Control Unit. While the specific details of what the update improves are outlined in a separate TSB (Technical Service Bulletin), this communication confirms its availability and eligibility for certain service options. Owners of affected vehicles should consult their Audi dealer for more information on the benefits of this software update.

Important Information for Owners

Audi has stated that "93N6 is an Update and does not include customer notification." This means owners of affected 2021-2022 Audi e-tron vehicles will not receive a direct letter or communication from Audi regarding this software update. It is important for owners to be aware of this and proactively check if their vehicle is eligible.

To determine if your Audi e-tron requires the Audi e-tron Battery Module Software 93N6 update, your Audi dealer can check the Campaign/Action screen in their internal system, Elsa. This will confirm eligibility and provide details on the necessary repair procedures.

Mobile Service and Valet Reimbursement

To facilitate the completion of Software Update 93N6, Audi is offering reimbursement for mobile and valet service options. This initiative aims to make it more convenient for owners to get the update performed. The reimbursement details are as follows:

• Valet Service: Eligible for $50 reimbursement.
• Mobile Service: Eligible for $100 reimbursement.

These reimbursements apply to claims submitted through June 30, 2022. Dealers will use specific claim types and codes for processing:

Service Type	Eligible Amount per RO	Claim Type	Service Number	Damage Code	Outside Labor Operation
Valet	$50	2SK	X170	0010	A0001600
Mobile	$100	2SK	X170	0020	A0001600

Other Campaigns Eligible for Mobile/Valet Service

In addition to the Audi e-tron Battery Module Software 93N6 update, several other campaigns and updates are also eligible for Valet and/or Mobile Service reimbursement. These include:

• Catalytic Converter Safety Recall - 26P2
• A3 PODS Safety Recall - 69BY
• B9 PODS Safety Recall - 74E3
• Q5 Gateway Control Module Safety Recall - 90S9
• 3G Turndown Service Action - 91CD
• e-tron Charging Cable Service Action - 93K8
• Second Transmitter (Key Fob) - 57i3

Owners with vehicles affected by these campaigns may also benefit from the mobile or valet service options. It is recommended to discuss all applicable campaigns with your Audi service center.

Next Steps for Owners

Since Audi is not directly notifying customers about the Audi e-tron Battery Module Software 93N6 update, owners of 2021-2022 Audi e-tron vehicles should contact their authorized Audi dealer. Inquire about the 93N6 software update and whether your specific vehicle is eligible. You can also ask about the availability of mobile or valet service options for this and any other outstanding campaigns.

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Source: NHTSA ID: 10212117