2021-2022 Audi MIB3 Map Flickering TSB

Audi has released Technical Service Bulletin (TSB) PSS 91 MIB3, identified as 91 21 44 2062942/3, to address customer concerns regarding a flickering detailed intersection map. This bulletin, issued on October 20, 2021, supersedes an earlier TSB (Group 91 number 21-92 dated April 21, 2021) and applies to various 2021-2022 Audi models equipped with the MIB3 infotainment system. The primary concern is the Audi MIB3 flickering map phenomenon.

Symptoms

Owners of affected 2021-2022 Audi vehicles may observe the following:

• "The detailed intersection map displayed in the Audi virtual cockpit flickers."
• "The detailed intersection map displayed on the HUD flickers as well."

This flickering affects the navigation display in both the digital instrument cluster and the Head-Up Display, potentially causing distraction or difficulty in reading navigation information.

Technical Background

Audi has identified that the Audi MIB3 flickering map issue is caused by a software-related problem within the MIB3 system. This is not a hardware defect, but rather an anomaly in how the software renders the detailed intersection map.

Important Warnings for Owners

Audi has provided specific guidance for this condition:

• "Do not replace any components for this condition since this will not resolve the customer's concern."
• "This TSB is informational only and not applicable to any Audi Warranty."

These warnings are crucial. They indicate that replacing parts like the virtual cockpit display or the HUD unit will not fix the flickering. The issue is purely software-based, and a hardware replacement would be an unnecessary expense and would not resolve the Audi MIB3 flickering map.

What Owners Should Do

If you experience the detailed intersection map flickering in your 2021-2022 Audi MIB3-equipped vehicle, Audi advises the following:

1. Understand the Situation: Acknowledge that a software solution is anticipated for the 4th quarter of 2021. No immediate repair is available or necessary at this time.
2. Do Not Seek Component Replacement: As noted, replacing hardware will not resolve the flickering. Wait for the forthcoming software update.
3. Visit Your Dealer for Documentation: While no repair is currently performed, Audi instructs technicians to create a PSS (Pending Service Solutions) record. This record helps Audi track the prevalence of the issue and ensures your vehicle is noted for the future software update. Your dealer can create this record through the PSS application in AccessAudi or via the Technical Assistance page in Elsa.

This TSB serves to inform both technicians and customers about the known software issue and the planned resolution. Owners should monitor for future announcements regarding the software update to address the Audi MIB3 flickering map.

Revision History

This bulletin has undergone revisions to ensure accuracy and expand its scope:

• Revision 3: Revised header to include additional models.
• Revision 2 (April 21, 2021): Revised the title, correcting it from MIB2+ to MIB3.

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Source: NHTSA ID: 10202634