2021 Audi e-tron Discoloration Due to Moisture TSB
A technical service bulletin (TSB) addresses discoloration due to moisture on new 2021 Audi e-tron and other Audi models. This communication provides instructions for dealerships to resolve the cosmetic issue.
Si applica anche a
- Audi A4
- 2021
- Audi A5
- 2021
- Audi A6
- 2021
- Audi A7
- 2021
- Audi Q5
- 2021
- Audi Q8
- 2021
- Audi RS 5
- 2021
- Audi RS 7
- 2021
- Audi RS Q8
- 2021
- Audi S4
- 2021
- Audi S5
- 2021
- Audi S6
- 2021
- Audi S7
- 2021
- Audi SQ5
- 2021
- Audi SQ8
- 2021
- Audi TT
- 2021
- Audi TT RS
- 2021
- Audi TTS
- 2021
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Owners of 2021 Audi e-tron vehicles, along with several other Audi models, may notice discoloration on their new vehicles due to moisture. This issue is addressed by a manufacturer communication (TSB) issued by Audi, providing dealerships with specific instructions to resolve the problem.
Symptoms
The primary symptom of this issue is visible discoloration on the vehicle's surface. This Audi e-tron moisture discoloration is typically observed on new vehicles, suggesting it may occur during manufacturing, transport, or pre-delivery stages.
Diagnosis / Trigger Conditions
This technical service bulletin (TSB) specifically targets discoloration found on new vehicles. Dealership technicians are instructed to identify and address these cosmetic imperfections. The presence of moisture is identified as the underlying cause, leading to the discoloration.
Repair Procedure Summary
Audi's manufacturer communication provides detailed instructions for dealerships to correct the discoloration. While the specific steps are not detailed in the summary, the TSB outlines a procedure to effectively remove or mitigate the moisture-related discoloration. Owners experiencing Audi e-tron moisture discoloration should consult their authorized Audi service center for proper assessment and repair.
Owner Action
If you own a 2021 Audi e-tron or another affected model and observe discoloration on your new vehicle, it is recommended to contact your authorized Audi dealership. They can refer to the manufacturer communication (NHTSA ID 10185232) to diagnose the issue and perform the necessary corrective actions. As this is a TSB for a new vehicle issue, the repair is typically covered under warranty.
Frequently Asked Questions
- What is the issue described in NHTSA ID 10185232?
- NHTSA ID 10185232 refers to a technical service bulletin (TSB) from Audi addressing discoloration due to moisture on new vehicles, including the 2021 Audi e-tron.
- What should I do if my new 2021 Audi e-tron has discoloration?
- If you notice discoloration on your new 2021 Audi e-tron, you should contact your authorized Audi dealership. They have the instructions from the TSB to properly inspect and resolve the issue.
- Is the Audi e-tron moisture discoloration repair covered under warranty?
- Yes, as this issue is addressed by a technical service bulletin for new vehicles, the repair for Audi e-tron moisture discoloration is typically covered under the manufacturer's warranty.
- Which Audi models are affected by this discoloration issue?
- This discoloration issue affects various 2021 Audi models, including the e-tron, SQ5, A4, S4, TT, TT RS, RS 7, TTS, A7, Q8, S5, Q5, RS 5, A6, S7, A5, SQ8, S6, and RS Q8.
What Audi e-tron owners report
Counted from the records in our database across 5 model years.
- 158
- Owner complaints
- 14
- Recalls
- 1,706
- Service bulletins
- 7
- Crashes reported
- 6
- Fires reported
- 3
- Injuries reported
The 2021 model year
36 complaints, the 2nd most of 5 model years on file. Owners reported 0 crashes, 1 fire and 0 injuries for this year, which also has 10 recalls on file.
Equipment and Equipment Adaptive/Mobility and Engine, the system this article covers, accounts for 23 of 158 complaints (15%), including 7 for 2021.
Complaints by model year
| 2019 | 84 | |
|---|---|---|
| 2020 | 1 | |
| 2021 | 36 | |
| 2022 | 31 | |
| 2023 | 6 |
Most-reported systems
- Electrical System — 81
- Power Train — 24
- Engine — 23
- Fuel/Propulsion System — 18
- Service Brakes — 18
Latest recalls for the 2021 model year
- 26V240000 — Service Brakes, Hydraulic (Apr 2026)
- 25V900000 — Back Over Prevention (Dec 2025)
- 23V867000 — Electrical System (Dec 2023)
Recent owner reports about equipment and equipment adaptive/mobility and engine
2022 Audi etron. 20,759 miles. Electrical malfunction light came on. Took it to the dealer. Advised Entire front motor needed to be replaced due to coolant seepage into the front motor. Seems to be a very common problem and a 2 week+ turnaround
Read owner complaints →E-Tron with 9300 miles, received Electrical Malfunction: Contact Service. Audi service said to bring vehicle in. On way to dealer, warning changed to Electrical Malfunction: Pull over safely and then, before being able to do so, the vehicle jerked and died…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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