Service Bulletin

2021 Audi e-tron Implausible Range Display TSB

Owners of the 2021 Audi e-tron may experience an implausible range display, where the estimated battery range deviates significantly from the actual expected range, even when fully charged. This Technical Service Bulletin (TSB 2060814/1) outlines the symptoms and the necessary repair.

ByAhmet Topcu — Founder & Editor-in-Chief2021 Audi e-tron
2021 Audi e-tron — Audi e-tron implausible range display
Editorial illustration generated for this article.
93 20 35 2060814/1TSB 2060814/12060814Audi e-tron range display is implausibleimplausible range displayhigh-voltage battery regulation control module J840J840 address word 008CBattery Management Control Module 4KE915233FAudi e-tron implausible range display TSBAudi e-tron battery range deviation

Owners of the 2021 Audi e-tron may notice that the estimated range displayed in their instrument cluster is significantly less than expected. This issue, described in Technical Service Bulletin (TSB) 93 20 35 2060814/1, points to a problem with the vehicle's high-voltage battery regulation control module, J840.

This TSB specifically addresses situations where the Audi e-tron implausible range display occurs without any diagnostic trouble codes (DTCs) being stored in the J840 module. The problem stems from an internal miscalculation within the module itself.

Symptoms

If your 2021 Audi e-tron is affected by this issue, you might observe the following symptoms:

  • The range displayed in the instrument cluster is significantly lower than the actual expected range for the battery's charge level.
  • For example, the display might show

Frequently Asked Questions

What does an Audi e-tron implausible range display mean?
An implausible range display on your Audi e-tron means the estimated driving range shown in the instrument cluster is inaccurate and significantly lower than what the battery's charge level would typically provide. This issue is detailed in TSB 93 20 35 2060814/1.
Are there specific fault codes (DTCs) for the Audi e-tron implausible range display?
No, the Technical Service Bulletin 93 20 35 2060814/1 specifically states that there are no relevant DTCs stored in the high-voltage battery regulation control module, J840 (address word 008C), when this implausible range display issue occurs.
How is the implausible range display issue fixed on a 2021 Audi e-tron?
The fix for the implausible range display on a 2021 Audi e-tron involves checking the nominal capacity of the high-voltage battery regulation control module, J840. If the nominal capacity is less than 180 Ah and the symptoms are present, the J840 module (part number 4KE915233F) should be replaced.

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