2022 Audi A7 AC Valve Block Wiring Harness Service Action
Audi has issued Service Action 97GE for certain 2022 Audi A7 vehicles concerning an air conditioner valve block wiring harness that may be incorrectly extended. This can lead to the air conditioning not functioning properly, especially in high temperatures. Owners will be contacted for a free…

Audi has launched Service Action 97GE to address a potential issue with the air conditioner valve block wiring harness in certain 2022 Audi A7 vehicles. This service action aims to correct a manufacturing anomaly that could impact the performance of the vehicle's air conditioning system.
Symptoms
Owners of affected 2022 Audi A7 vehicles may experience issues with their air conditioning system. The primary symptom is that the air conditioning may not function as intended, particularly when operating in high outside temperatures. This is due to a wiring harness on the air conditioner valve block that may have been extended incorrectly.
Important Warnings
Audi has provided several important advisories regarding Service Action 97GE:
- Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.
- Do not claim wash/loaner under this action.
- All Safety Recalls must be completed prior to completing this campaign.
- When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage or breakage.
Repair Procedure Summary
The corrective action for Service Action 97GE involves an inspection and, if necessary, replacement of the air conditioner valve block wiring harness. The procedure includes the following steps:
- Check for Previous Repair: Technicians will verify the campaign status in the Elsa system to ensure the action is open for the specific VIN.
- Access Components: The left front wheel and inner fender liner will be removed to gain access to the air conditioner valve block.
- Inspect Wiring: The wiring on the N643 and N641 connectors will be thoroughly checked. If the wire colors for the N643 connector are all yellow, or if the wire colors for either the N643 or N641 connectors do not match the specified illustrations, a replacement is necessary.
- Replace Wiring Harness: If required, the existing wiring harness will be replaced with a new one. It is crucial to ensure that the correct connectors are properly plugged into the air conditioner valve block, specifically connecting the new harness's N643 connector to the AVK5 connection.
- Reinstallation: All removed components will be reinstalled in reverse order.
Required Parts
If a replacement is necessary, the following parts will be used:
- HARNESS: Part Number 4K0-971-023-A
- CLIP: Part Number WHT-006-403
Owner Action
Audi will directly contact owners of the two affected 2022 Audi A7 vehicles by telephone in October 2022 to assist in scheduling appointments for this service action. An owner mailing may not be necessary for this action. The inspection and any necessary repairs will be performed free of charge.
This campaign, Service Action 97GE, expires on March 01, 2027. Repairs must be completed on or before this date to be eligible for free payment. If the service is performed after this expiration date, normal dealership costs will apply.
Owners can also check their vehicle's eligibility for this or any other recall/service campaign by visiting the Recall/Service Campaign Lookup tool on www.audiusa.com and entering their Vehicle Identification Number (VIN).
Source: NHTSA ID: 10222760
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Frequently Asked Questions
- What is Service Action 97GE for the 2022 Audi A7?
- Service Action 97GE is an Audi campaign addressing an incorrectly extended air conditioner valve block wiring harness in certain 2022 Audi A7 vehicles. This issue can cause the air conditioning system to malfunction, especially in high temperatures.
- What are the symptoms of the air conditioner valve block wiring harness issue?
- The main symptom is that the air conditioning system in your 2022 Audi A7 may not function as intended, particularly during high outside temperatures, due to the faulty wiring harness.
- How will Audi notify owners about Service Action 97GE?
- Audi will contact owners of the affected 2022 Audi A7 vehicles by telephone in October 2022 to help arrange service appointments. A physical owner mailing may not be sent for this specific action.
- Will I have to pay for the repair under Service Action 97GE?
- No, the inspection and any necessary replacement of the air conditioner valve block wiring harness will be performed free of charge. This free service is available until the campaign expires on March 01, 2027.
- What parts are involved in the repair for the 2022 Audi A7 AC valve block wiring harness?
- The repair involves inspecting and potentially replacing the wiring harness (Part Number 4K0-971-023-A) and a clip (Part Number WHT-006-403) associated with the air conditioner valve block.
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