2021 Audi A7, S7, RS 7 Delivery Guidelines Update

This document, identified as Effective 7-9-2020-US Version 1.1, provides comprehensive 2021 Audi A7 delivery guidelines for Audi dealerships. It serves as a checklist to ensure that new 2021 Audi A7, A7 PHEV, S7, and RS 7 vehicles undergo a thorough pre-delivery inspection (PDI) and that customers receive a complete orientation on their vehicle's features and systems.

Key Updates to Driver Assistance

This revision includes specific changes to the Driver Assistance section of the guidelines. The previous reference to 'Audi Pre-sense City' has been updated to 'Audi Pre-sense Front'. Additionally, the phrase '(if equipped)' has been removed from the 'High-beam assistant' entry, indicating a standardization or clarification in the delivery process.

Pre-Delivery Inspection (PDI) Essentials

Before customer delivery, technicians must complete a detailed inspection to ensure vehicle quality and readiness. Key steps include:

• Exterior Check: Inspect for any damage, dings, dents, or surface scratches.
• Equipment Verification: Confirm the vehicle is equipped as specified and all accessories are installed.
• Interior Cleanliness: Check for cleanliness, grease marks, and damage, ensuring floor mats are properly locked in place.
• Tire Pressure: Set tire pressures to "normal customer load" conditions and calibrate the Tire Pressure Monitoring System (TPMS).
• Defect Resolution: Repair all defects identified prior to customer delivery.
• Digital Setup: Complete myAudi registration, Audi connect trial activation, and key user verification. Ensure the customer agrees to Audi connect Terms & Conditions and has set a 4-digit S-PIN in the myAudi smartphone app.
• Key User Pairing: Complete the Key User Pairing in the vehicle (if equipped).
• Audi Phone Box: Provide a completed Audi phone box registration form to the customer (if equipped).

Customer Orientation Topics

The guidelines emphasize a thorough customer orientation, covering various vehicle systems and features. This ensures owners are familiar with their new vehicle's capabilities.

Driver Controls

• Adaptive Rear Spoiler: Demonstrate operation (deploys at 75 mph, retracts at 50 mph) for RS 7 models.
• Instrument Cluster: Explain driver information systems and steering wheel controls.
• Lighting: Demonstrate exterior and interior light operation.
• Mirrors: Power-adjustable, heated exterior side mirrors with power-folding (optional) and auto-dimming.
• Windows: Power retention, one-touch up/down, pinch protection for all windows.
• Sunshades: Manual rear-side and power rear window sunshades (if equipped).
• Sunroof: Operation of the sunroof with sunshade, power tilt, and slide features.
• Steering: Demonstrate multifunction steering wheel, tilt and telescopic column adjustment, and shift paddles.
• Seating: Demonstrate seat adjustments, heated front/rear seats, ventilated front seats, split folding rear seats, and massage seat functions (if equipped).
• Safety Indicators: Explain the "Passenger Side Airbag Off" light and LATCH childseat-mounting points.

Infotainment

• MMI® System: Review MMI® controls, basic functionality, and customization options.
• Audio Systems: Explain Audi sound system, Bang & Olufsen® sound system, or Bang & Olufsen® Advanced sound system (if equipped).
• Navigation: MMI® Navigation plus, MMI® touch with handwriting-recognition technology, and Nav-Data-Update process.
• Connectivity: SiriusXM® Satellite Radio, HD Radio™ Technology, BLUETOOTH® wireless technology, Audi smartphone interface (Apple® CarPlay and Google™ Android Auto integration), Audi connect® with trial subscription, Audi connect® CARE features, and Wi-Fi® hotspot capabilities.

Driver Assistance Systems

• Keyless Entry: Audi advanced key - keyless start, stop, and entry.
• Visibility: Windshield wiper and washer functions.
• Parking Systems: Parking system plus with 3D top view camera (360° view, four cameras, front and rear acoustic sensors) and rear view camera.
• Cruise Control: Cruise control with coast, resume, and accelerate features.
• Adaptive Cruise Control with Stop & Go: Includes Adaptive Cruise Assist, Turn Assist, Intersection Assistant, Traffic Jam Assist, Predictive Efficiency Assist, Active lane assist with emergency assistant, and Traffic sign recognition.
• Safety Systems: Audi side assist with Audi pre sense® rear, Rear Cross Traffic Alert, Vehicle exit warning, Audi pre sense® basic & front, and Audi pre sense® 360.
• Other Aids: High-beam assistant, Head-up display, and Night vision assistant.

Important Information for Audi Phone Box Users

The Audi Phone Box, Model # 4MØ Ø35 456 A, with FCC ID RK7MBC-NAR, is a CONSUMER device. Operation of this device is subject to specific Federal Communications Commission (FCC) requirements.

Important Warnings

• Registration Required: "BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent." Most wireless providers consent to signal boosters, but some may not. Owners should contact their service provider if unsure.
• Approved Antennas: "You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person."
• FCC Request: "You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider."
• E911 Limitations: "WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device."

Owner Documents and Maintenance Review

Customers should be guided through their owner's manual, MMI® manual, and other relevant documents. This includes explaining the "Text to Phone” features for tutorials, reviewing the Tire Warranty Booklet, and understanding the Warranty & Maintenance Booklet, which requires a vehicle identification label from the trunk to be adhered to its inside cover. The recommended maintenance schedule should also be reviewed, emphasizing the importance of getting the Warranty & Maintenance Booklet stamped for each service performed.

These 2021 Audi A7 delivery guidelines ensure a consistent and high-quality handover experience for new Audi owners.

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Source: NHTSA ID: 10177265