2025-2026 Audi Camera System Control Unit TSB 2078367/2

Audi has released Technical Service Bulletin (TSB) 2078367/2 (also referenced as TPI 2078219) to address concerns related to the reversing camera system control unit (J772) and the overhead view camera control unit (J928) in certain 2025-2026 Audi models. This bulletin provides comprehensive guidance for technicians on replacing these control units to resolve various camera-related malfunctions, including an Audi reversing camera image fault. This TSB was initially published on June 27, 2025, and subsequently revised on October 17, 2025, to incorporate additional models and refine the service procedure for part ordering and installation.

Important Warnings for Owners and Technicians

Audi has issued specific notices regarding the application and scope of this Technical Service Bulletin 2078367/2:

This TSB only applies and must only be used if you are instructed to refer to it by ETKA. You were instructed to refer to this TSB (or TPI 2078219) by ETKA when replacing reversing camera system control unit -J772- or Peripheral camera system control unit -J928-.

This bulletin may apply to vehicles still within the new model launch repair authorization period! For vehicles still in the launch phase, the workshop must create a case with the Technical Assistance Center (TAC) per the repair authorization. Reference this TSB number in the first line of the TAC case.

These warnings are crucial. They indicate that this TSB is primarily intended for dealer use when directed by Audi's electronic parts catalog (ETKA), ensuring that the correct procedure is followed for specific vehicle configurations. Furthermore, special protocols are necessary for vehicles still undergoing their new model launch phase, requiring workshop technicians to consult the Technical Assistance Center (TAC) for repair authorization.

Symptoms of a Faulty Reversing Camera System

Owners of affected Audi vehicles may experience several issues related to the assistance systems, comfort controls, Parking Aid, Park Assist, and Rear Traffic Alert, specifically concerning the reverse camera image. If you are experiencing an Audi reversing camera image fault, you might notice one or more of the following complaint types:

• "functionality -> does not switch on/connect": The reverse camera image fails to activate or establish a connection when reverse gear is engaged.
• "functionality -> switches off by itself": The reverse camera image unexpectedly deactivates during use, potentially while maneuvering.
• "functionality -> misfire": The reverse camera image exhibits intermittent operation or glitches, leading to an unreliable display.
• "functionality -> faulty": The reverse camera image is generally unreliable, distorted, or otherwise not functioning as intended.
• "functionality -> cannot be started": In cases involving Software Version Management (SVM) part replacement, the system related to the camera functionality may fail to initialize.

These symptoms can significantly impair the effectiveness of parking assistance and rear traffic alerts, potentially posing a safety concern for drivers and pedestrians.

Affected Audi Models and Years

This Technical Service Bulletin 2078367/2 applies to the following Audi vehicles equipped with specific PR numbers (KA2 or KA4) related to their camera systems:

Year Range	Make	Model
2025-2026	Audi	A5
2025-2026	Audi	A6
2025-2026	Audi	A6 e-tron
2025-2026	Audi	Q5
2025-2026	Audi	Q6 e-tron

The TSB specifies various sales types and designations, including FN* 2026 A, FU* 2025 A, GF* 2025 A, GH* 2025 A, and GU* 2025 A, which correspond to the models listed above across the 2025 and 2026 model years.

Technical Details and Affected Control Units

The root cause of the issues described in TSB 2078367/2 stems from software problems within specific control units. The bulletin focuses on the replacement of two primary components:

• J772 - Reversing camera system control unit: This unit is responsible for processing and displaying the image from the rear-view camera. It is identified by Diagnostic Address 8117, labeled as "Rear Area View".
• J928 - Control unit for overhead view camera (Peripheral camera system control unit): This unit manages the overhead view camera system, contributing to features like Parking Aid and Park Assist. It is identified by Diagnostic Address 006C, labeled as "Rear view camera system".

These control units are associated with specific PR numbers, namely KA2 and KA4, which denote the presence of certain camera equipment options in the vehicle.

Discontinued and Replacement Part Numbers

Due to the identified software issues, older hardware versions of these control units have been discontinued. Technicians must replace them with updated versions to resolve the Audi reversing camera image fault. The TSB specifies the following part number transitions:

Discontinued Software Part Number	New Replacement Software Part Number	Applicable Control Unit	Diagnostic Address	PR Number
85E.980.568.H*	85E980568P	J772 (Rear Area View)	8117	KA2 / KA4
85E.907.428.H*	85E907428P	J928 (Rear view camera system)	006C	KA4
85E.980.568.N*	85E980568P	J772 (Rear Area View)	8117	KA2 / KA4
85E.907.428.N*	85E907428P	J928 (Rear view camera system)	006C	KA4

The new part numbers, all ending in 'P', indicate the updated software and hardware versions designed to address the previous malfunctions.

Repair Procedure Summary for Control Unit Replacement

The repair process outlined in TSB 2078367/2 for addressing the Audi reversing camera image fault involves a precise sequence of steps for technicians after identifying the correct replacement part. This procedure ensures the new control unit is properly integrated and functional within the vehicle's systems.

1. Order and Install New Part: The first step requires the technician to consult ETKA (Electronic Parts Catalog) to determine the correct replacement part number (which will end in 'P') for the affected J772 and/or J928 control unit, based on the vehicle's model, year, and PR numbers (KA2 or KA4). Once the correct part is obtained, it must be physically installed in the vehicle.
2. Activate New Component: After installation, the new control unit must be activated. This is performed using the "Replace control module" test program within Audi's diagnostic software. This step ensures the vehicle recognizes and initializes the newly installed hardware.
3. Check for Open Field Campaigns: Following activation, technicians are instructed to check the vehicle for any outstanding open field campaigns using the ELSA (Electronic Service Information System) platform. Any applicable campaigns must be performed as necessary to ensure all related software and hardware updates are current.
4. Perform Software Update (TSB 2077960): After successfully completing the previous steps, a critical software update must be performed. This update is to be carried out in accordance with the instructions provided in TSB 2077960. This step is essential to ensure full compatibility and optimal performance of the new control unit with the vehicle's baseline software.

This comprehensive procedure ensures that not only is the faulty hardware replaced, but the vehicle's software environment is also correctly configured to prevent recurrence of the camera system issues.

Warranty Information

Audi states that this Technical Service Bulletin 2078367/2 is for informational purposes only and is not applicable to any Audi Warranty. Owners should consult with their authorized Audi service center regarding any potential costs associated with this repair, as warranty coverage may vary based on vehicle age, mileage, and specific circumstances.

Revision History

This Technical Service Bulletin has undergone revisions to ensure its accuracy and applicability:

• Revision 1 (June 27, 2025): Initial publication of the TSB.
• Revision 2 (October 17, 2025): This revision included an update to the header, specifically adding more models to the scope. Additionally, the service section was revised to modify the part order guide table, providing updated information for technicians.

What Owners Should Do

If you own a 2025-2026 Audi A5, A6, A6 e-tron, Q5, or Q6 e-tron and are experiencing any of the described issues with your reversing camera image or parking assistance systems, it is recommended to contact an authorized Audi service facility. They can diagnose the problem, confirm if your vehicle is affected by TSB 2078367/2, and perform the necessary control unit replacement and software updates.

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Source: NHTSA ID: 2078367/2