2023 Audi 37P3 Emissions Recall Code Closure Notice

Understanding the 2023 Audi 37P3 Emissions Recall Status

Audi has issued a dealer communication, reference 37P3_DLR NOTICE_20240507, addressing a temporary discrepancy concerning the status of the 2023 Audi 37P3 emissions recall. Owners of certain Audi RS3 and Criteria GY vehicles may find that the recall code 37P3 appears as "closed" within the ELSA system. This status is not indicative of the recall being completed or resolved for these specific vehicles. Instead, it is a temporary measure implemented by Audi.

The root cause of this unexpected status is an unforeseen issue that arose during a recent software update. This software update inadvertently caused the 37P3 emissions recall code to display incorrectly as closed for the affected models. Audi emphasizes that this temporary closure is part of an ongoing process to investigate and correct the underlying software problem. The company is actively working to develop a permanent solution to ensure the accurate representation of the recall status and facilitate the necessary repairs.

Important Information for Owners Regarding Recall 37P3

For owners whose vehicles are part of the broader 37P3 emissions recall, it is important to understand the specific scope of this temporary software issue. Audi confirms that this particular software problem, which causes the recall code to show as closed, does not impact any other vehicles that are also included in the general 37P3 emissions recall campaign. This means the issue is isolated to the specific software update affecting RS3 and Criteria GY vehicles, and other models under the 37P3 recall are not experiencing this erroneous "closed" status.

Should you be an RS3 customer impacted by this situation and wish to schedule a repair appointment under emissions recall 37P3, Audi advises that you can still contact your dealership. However, dealers have been instructed to inform customers that the actual repair work related to this specific software issue cannot be performed immediately. This is because Audi is still diligently working to make the necessary corrections and solutions available to dealerships as soon as possible. Owners should therefore manage their expectations regarding immediate service for this particular aspect of the recall.

What Owners Should Do

If you own a 2023 Audi RS3 or another Criteria GY vehicle and believe you are affected by the 37P3 emissions recall, it is recommended to contact your authorized Audi dealership. While the recall code may temporarily show as closed in the ELSA system due to the software issue, your dealer can provide the most current information regarding your vehicle's status and the progress of the resolution. Be prepared for the possibility that while an appointment can be set, the specific software fix for this temporary closure may not be immediately available. Audi is committed to resolving this matter promptly and will ensure that the necessary updates are provided to dealerships.

Audi's Response and Next Steps

Audi is actively engaged in investigating and correcting the unforeseen software issue that has led to the temporary closure status of the 37P3 emissions recall code. The manufacturer has assured that once the underlying software problem is fully resolved, another communication will be issued to inform all relevant parties. This subsequent communication will provide updates on the availability of the fix and the revised procedures for addressing the 2023 Audi 37P3 emissions recall for affected RS3 and Criteria GY vehicles. Dealership personnel requiring further clarification or assistance are directed to contact Audi Warranty for support.

Source: NHTSA ID: 11002190