2021-2025 Audi A6/A7 Right Turn Signal LED Stays On TSB

Audi has released Technical Service Bulletin (TSB) 90 24 92 2069362/2, dated May 21, 2024, to address a concern where the right turn signal indicator LED in the instrument cluster remains permanently illuminated. This TSB applies to various 2021-2025 Audi models equipped with an analog instrument cluster, including the A6, A6 allroad, S6, RS 6 Avant, A7, A7 e, S7, and RS 7.

This bulletin supersedes an earlier version, TSB Group 90 number 23-03, dated February 2, 2023, and provides updated information, primarily adding more model years to the affected vehicle list. The issue stems from a hardware malfunction within the instrument cluster itself.

Symptoms

Owners of affected Audi vehicles may observe that the right turn signal indicator LED in their analog instrument cluster is permanently illuminated. This means the light stays on continuously, rather than flashing when the turn signal is activated, or remaining off otherwise. The exact message an owner would see is: "The right turn signal indicator LED is permanently illuminated."

Diagnosis / Trigger Conditions

When diagnosing this condition, technicians typically find that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system. This indicates that the issue is a direct hardware fault rather than a software or sensor-related problem that would trigger a specific fault code. The problem is linked to an optimization in the instrument cluster's production process.

Repair Procedure Summary

The primary solution for the permanently illuminated Audi A6 right turn signal LED involves replacing the instrument cluster. The repair process outlined in TSB 90 24 92 2069362/2 includes the following steps for technicians:

1. Document the Complaint: Take a clear picture of the customer's complaint, specifically showing the permanently illuminated right turn signal indicator LED. This image, along with the vehicle's VIN, must be uploaded to the DOC-IT system.
2. Instrument Cluster Replacement: The faulty instrument cluster must be replaced according to the instructions provided in the factory repair manual. This is a direct replacement of the hardware component.

Required Parts

To perform this repair, the following parts are required:

• Instrument Cluster: Quantity 01 (part number to be determined via ETKA).
• Fasteners, Bolts, Nuts, and Screws: As needed, specified in the repair manual (to be determined via ETKA/ELSA).

Warranty Information

This Technical Service Bulletin provides specific guidelines for warranty claims related to the instrument cluster replacement:

• Claim Type: 110, applicable for vehicles up to 48 months or 50,000 miles.
• CPO Vehicles: G10 claim type for Audi Certified Pre-Owned (CPO) vehicles.
• Service Number: 9025
• Damage Code: 0040
• Labor Operations: Removal and installation of the instrument cluster is assigned code 9025 19xx. Diagnostic time (GFF) is 0150 0000. Charging the battery is 2706 8950. Road tests before and after the service procedure are not billable (no allowance).
• Claim Comment: Claims should reference TSB 2069362/2.

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review and audit by Audi Warranty.

Important Warnings

Owners should be aware that if their vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only. This means that the repair costs may not be covered by Audi, and owners would be responsible for the expense of replacing the instrument cluster if their Audi A6 right turn signal LED is permanently illuminated.

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Source: NHTSA ID: 11002154