2021-2024 Audi Battery Module Parts Return

Audi has released Special Notice SM 23-2024, a parts circular aimed at ensuring that only the most current and approved battery module parts are in circulation and reach customers. This notice specifically targets certain battery part numbers with production dates prior to May 27, 2023. The goal is to improve the quality of parts supplied and streamline inventory management for dealers.

This Special Notice applies to various 2021-2024 Audi models, including the A6, A7, S6, RS 6 Avant, RS 7, and e-tron GT. Dealers are required to promptly return specific battery module parts from their inventory by a set deadline.

What Parts Are Affected?

This notice concerns the following battery module part numbers:

• 9J1-915-591-J (Battery)
• 9J1-915-592-J

These parts are identified as LG Chem Z Batteriemodule normal. The critical factor for return is the production date stamped on the part. For example, a part labeled 9J1.915.591.H with a production date of 07.09.21 (September 7, 2021) is considered a "NOT OK part" and must be returned.

Why Parts Are Being Returned

Audi is instructing dealers to return parts with production dates earlier than May 27, 2023 (27.05.23). Only parts manufactured on or after this date are considered acceptable for use. This measure is in place to ensure that customers receive the highest quality and most up-to-date components, reflecting Audi's commitment to vehicle performance and reliability. Dealers must verify the production date on their existing inventory to comply with this directive for the Audi battery module return.

Important Warnings for Dealers

Dealers must adhere strictly to the guidelines and deadlines outlined in Special Notice SM 23-2024. A critical warning states: "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback." The deadline for returning inventory of the specified material numbers to the facing Parts Distribution Center (PDC) is May 8, 2024. Failure to meet this deadline will result in the inability to receive credit for the returned parts.

Dealer Return Procedure Summary

To facilitate the Audi battery module return process, dealers are instructed to follow a specific claims procedure:

1. File a Claim: Submit a separate "Claim with Return" and select "Dir Sup. Req. Return" under the item type. Dealer comments must include the Special Notice Number and Parts Circular number.
2. Review Parts On Command: Check "Parts On Command" the following day for the Delivery List document. Any issues or delays should be communicated to the facing PDC.
3. Document Number: Enter the 40000XXXXX delivery document number on a YELLOW DEPOT REQUEST RETURN label.
4. Labeling: Affix the YELLOW DEPOT REQUEST RETURN label to the package(s) containing the returned parts.
5. Documentation: Include one copy of the Delivery Document with the returned part(s).

Re-ordering New Parts

After returning the affected inventory, dealers are advised to re-order required new materials using the same part number. This ensures that replacements are the updated versions that meet the specified production date criteria. This process helps maintain proper inventory levels and ensures that only compliant parts are available for service and repair needs, preventing further issues related to the Audi battery module return.

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Source: NHTSA ID: 10253977