2021 Audi Tensioner Parts Return Special Notice SM 68-2021

Audi has released Special Notice SM 68-2021, a parts circular primarily aimed at its dealer network's inventory management. This notice addresses the 06N-903-133 tensioner part, providing instructions for identifying and returning specific units to ensure that only compliant parts are used in vehicle service and production. This proactive measure is crucial for maintaining vehicle quality and preventing potential future problems related to this component. Owners of affected 2021 Audi models should be aware of this notice, as it impacts the quality of parts available for their vehicles.

What's Affected: The 06N-903-133 Tensioner

The Special Notice SM 68-2021 specifically targets the 06N-903-133 tensioner. This part is a critical component, and ensuring its quality is paramount for vehicle reliability. The circular details a clear method for distinguishing between parts that must be returned and those that are considered good for use.

Dealers are instructed to identify affected tensioners by specific markings. Any 06N-903-133 tensioner part that displays "5 dashes" or "5 dashes with 1 white dot" on its label or packaging must be returned. Parts lacking these particular markings are deemed acceptable and can be used in service or for new vehicle assembly. This precise identification method helps prevent the circulation of potentially non-compliant parts. This 2021 Audi tensioner parts return is a quality control measure.

Important Warnings for Dealers and Owners

This Special Notice includes critical instructions regarding the return process and deadlines. Dealers must adhere strictly to these guidelines to receive credit for returned parts and to ensure the integrity of Audi's parts supply chain.

• Return Deadline: Dealers were required to return their inventory of the specified 06N-903-133 tensioner parts to their facing Parts Distribution Center (PDC) no later than September 17, 2021.
• No Late Returns: Items returned after the September 17, 2021, deadline WILL NOT be accepted on any type of return/buyback. This emphasizes the importance of timely action by the dealer network.

While this notice is directed at dealers, it implicitly benefits owners by ensuring that any tensioner part installed in their 2021 Audi A4, A5, A6, A7, Q5, or Q7 vehicles meets Audi's quality standards. Owners should be confident that replacement parts sourced from dealers after this date will be the corrected versions.

Dealer Return Procedure Summary

For dealers, the process for returning the affected 06N-903-133 tensioner parts involves several key steps to ensure proper credit and inventory adjustment:

1. File a Claim: Dealers must file a separate "Claim with Return," selecting "Dir Sup. Req. Return" as the item type. Dealer comments should include the Special Notice Number (SM 68-2021) and the Parts Circular number.
2. Review Parts On Command: The day after filing the claim, dealers need to review "Parts On Command" for the Delivery List document. Any problems or delays should be communicated to their facing PDC.
3. Labeling: The delivery document number (e.g., 40000XXXXX) must be entered on a "YELLOW DEPOT REQUEST RETURN label." This label is then adhered to the package(s) containing the returned parts.
4. Documentation: A copy of the Delivery Document must be included with the returned part(s) inside the package.

This detailed procedure ensures traceability and proper processing of the returned parts, contributing to the overall effectiveness of the 2021 Audi tensioner parts return initiative.

Re-ordering New Materials

Dealers needing to re-order new tensioner parts should use the same part number, 06N-903-133. This indicates that the issue was with a specific batch or manufacturing variant of the part, rather than the design itself. By returning the identified faulty units and re-ordering, dealers will receive compliant parts. This process helps maintain the integrity of the parts supply for all 2021 Audi models, including the A6, A4, A5, A7, Q5, and Q7.

This Special Notice SM 68-2021 highlights Audi's commitment to quality control and ensuring that only suitable components are used in their vehicles.

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Source: NHTSA ID: 10200716, Manufacturer Communication SM 68-2021