2025-2026 Audi Digital Key Malfunction TSB

Owners of certain 2025-2026 Audi A5, Q5, S5, and SQ5 models may experience problems with their vehicle's digital key functionality. This issue, identified in NHTSA Manufacturer Communication 11027393, specifically addresses situations where the digital keys cannot be shared or the digital key does not work at all.

Symptoms of Digital Key Malfunction

The primary symptoms indicating a potential issue with your vehicle's digital key system include:

• The inability to share digital keys with other users.
• The digital key does not work when attempting to unlock, lock, or start the vehicle.

If you are experiencing a 2025 Audi A5 digital key malfunction, this software update is designed to correct these specific issues related to the vehicle's electrical system.

Repair Procedure Summary

To resolve the digital key issues, a software update is required. This update targets the vehicle's electrical system, which controls the functionality and sharing capabilities of the digital key. The software update will be performed by an authorized Audi service center.

Owner Action

If you own a 2025-2026 Audi A5, Q5, S5, or SQ5 and are experiencing a 2025 Audi A5 digital key malfunction, it is recommended to contact your local authorized Audi dealership. They will be able to confirm if your vehicle is affected by this specific issue and perform the necessary software update. This update is crucial for restoring full functionality to your digital key system.

Source: NHTSA Manufacturer Communication 11027393