Service Bulletin

2025 Audi A5, S5, Q5, SQ5 Rear Lid Opens/Closes TSB

Audi has issued Technical Service Bulletin 2077064/5 for 2025 A5, S5, Q5, and SQ5 models where the rear lid only opens or closes slightly and then stops. This TSB outlines a diagnostic and repair procedure, including a rear lid initialization process.

Byeditor marcus weber2025 Audi A5
2025 Audi A5 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11026217
TSB 2077064/5TSB 2079690The rear lid only opens slightly and then stopsThe rear lid only closes slightly and then stopsVAS 895 037VAS 895 035Damage Code KD02Service Number 5568Audi rear lid not opening fullyAudi rear lid not closing fully
Audi Q5
2025
Audi S5
2025
Audi SQ5
2025

Owners of certain 2025 Audi A5, S5, Q5, and SQ5 models may experience a frustrating issue where the vehicle's rear lid only opens or closes slightly before stopping. This behavior, which often occurs without any diagnostic trouble codes (DTCs) being logged, is addressed by Audi Technical Service Bulletin (TSB) 2077064/5. This bulletin is identified by Transaction No. 2077064/5 and was released on November 10, 2025.

This TSB provides a detailed explanation of the underlying cause and outlines a specific repair procedure to restore proper function to the power rear lid. The 2025 Audi A5 rear lid opens closes stops issue is a known concern that can be resolved by following the prescribed service steps.

Revision History

Technical Service Bulletin 2077064/5 has undergone several revisions to refine the information and procedures:

  • Revision 5: Updated verbiage in the Service section and added required tools.
  • Revision 4 (August 19, 2025): Revised the Production Solution section with an updated date.
  • Revision 3 (May 22, 2025): Updated the header title, revised the Condition section to include customer statements and workshop findings, and added a QR code to the Service section.

Symptoms

Owners of affected 2025 Audi A5, S5, Q5, and SQ5 vehicles typically report the following observations:

  • "The rear lid only opens slightly and then stops."
  • "The rear lid only closes slightly and then stops."

Workshop findings corroborate these customer statements. Technicians also note that this intermittent behavior often occurs without any event memory entry, meaning no fault codes are stored in the vehicle's diagnostic system.

Technical Background

Audi has identified the root cause of the 2025 Audi A5 rear lid opens closes stops problem. Under unfavorable circumstances during the rear lid calibration at the factory, the current draw for the rear lid drive motors is set to be too low. This insufficient current can lead to the occasional irregular behavior when opening or closing the rear lid, without triggering any diagnostic trouble codes or event memory entries.

Production Solution

Audi has implemented an optimized software solution for this issue. This improved software has been integrated into production vehicles from week 42/2025 onwards.

Important Warnings

This Technical Service Bulletin includes critical warnings that owners and technicians must observe during the repair process:

NOTICE
It is imperative to reset initialization of the rear lid and then adapt it again. If this is not performed, the parameters logged in the control unit no longer match the preload of the rear lid and a repeat repair may be required.
NOTICE
It is essential not to hinder or stop the movement of the rear lid under any circumstances. This would interrupt the initialization process.
CAUTION
Anti-trapping protection is NOT active for the entire duration of the initialization process. Make sure that there is no risk of entrapment for you or other people at any time.

These warnings highlight the importance of correctly performing the initialization procedure and exercising extreme caution due to the temporary deactivation of safety features. Owners should be aware that the anti-trapping protection will not be active, posing a potential risk if not careful.

Repair Procedure Summary

The repair for the 2025 Audi A5 rear lid opens closes stops issue involves a series of diagnostic checks and a specific initialization process as outlined in TSB 2077064/5. Before proceeding with the rear lid adaptation, technicians should first check whether TSB 2079690, titled "00 Combined software update 03.10.00/C (28.13.01) KD2," is applicable and visible for the specific vehicle. If this software update applies, it must be performed prior to addressing the rear lid issue.

Following any necessary software updates, the precise fit of the rear lid and the permissible buffer forces at the rear lid buffers must be verified. This involves consulting the information provided under "Adjusting rear lid" in the Workshop Manual. Technicians should use a spring pressure gauge VAS 895 035 and measurement film VAS 895 037, or alternatively, spring scales in accordance with the SOST article on spring pressure gauges, to ensure specifications are met.

Once these preliminary checks are complete, the crucial step is to reset the initialization of the rear lid and then adapt it again. The procedure is as follows:

  1. Position the Rear Lid: Open the rear lid approximately halfway. This allows easy access to both the exterior and interior electric rear lid lock actuation buttons. Figure 2 illustrates the exterior button, and Figure 3 shows the interior buttons.
  2. Initiate Reset: Simultaneously press and hold both the exterior electric rear lid lock actuation button (Figure 2) and the interior electric rear lid lock actuation button (Figure 3, item 3) for at least 5 seconds. An audible signal will confirm the activation of the reset process.
  3. Close and Wait: Close the rear lid completely and then wait for 2 seconds.
  4. Cycle the Lid: Using only the two electric rear lid buttons (exterior and interior), open and close the rear lid three times. It is essential to ensure that the rear lid reaches its full open and closed end positions during each cycle.
  5. Completion: After the three cycles, the initialization process is complete, and the rear lid should function correctly.

An example of the procedure is shown in a video, which can be accessed via a QR code (Figure 4) or directly at https://audi-external.kzoplatform.com/player/medium/3009172724003116808.

Required Tools or Parts

To perform the necessary checks and adjustments for the 2025 Audi A5 rear lid opens closes stops issue, specific tools are required:

  • VAS 895 037: Measurement film
  • VAS 895 035: Spring pressure gauge

Warranty Information

For vehicles still under warranty, claims for this repair should be submitted in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. The specific details for warranty claims are:

  • Claim Type: If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only.
  • Service Number: 5568
  • Damage Code: KD02

Labor Operations:

Labor Operation Description Time Units (TU)
Combined update and adjust rear lid:
0151 0010 Software update, including connecting battery charger See SRT with associated operations
0151 0040 Fixed rate for software update, including all required preliminary and follow-up work (including bus sleep cycle, calibration drive, additional work and restarting software update if flashing is aborted) 130 TU
5559 1599 Adjust rear lid 20 TU
Only adjust rear lid:
5559 1599 Adjust rear lid 30 TU
  • Claim Comment: As per TSB 2077064/5

When performing the combined software update, time stamps are not required for billing under warranty. Audi permits working on other vehicles at the same time, and the combined software update can be performed by non-productive personnel.

Owner Action

If you own a 2025 Audi A5, S5, Q5, or SQ5 and are experiencing the rear lid opening or closing slightly and then stopping, it is recommended to contact your authorized Audi dealership. They have access to the full Technical Service Bulletin 2077064/5 and the necessary specialized tools and training to diagnose and perform the correct repair procedure, including any required software updates and the rear lid initialization process.


Source: NHTSA ID: 11026217

Gallery

2 images

Frequently Asked Questions

What does TSB 2077064/5 address?
TSB 2077064/5 addresses the issue where the rear lid on certain 2025 Audi models, specifically the A5, S5, Q5, and SQ5, only opens or closes slightly and then stops. This TSB provides a repair procedure for this specific malfunction.
Why is my 2025 Audi A5 rear lid not fully opening or closing?
According to Audi's Technical Service Bulletin 2077064/5, the issue of the "rear lid only opens slightly and then stops" or "rear lid only closes slightly and then stops" can stem from an unfavorable rear lid calibration at the factory. This can lead to the drive motors having a current draw that is too low, causing irregular behavior without logging any fault codes.
Is there a specific repair for the "2025 Audi A5 rear lid opens closes stops" problem?
Yes, TSB 2077064/5 outlines a detailed repair procedure. This includes checking the rear lid's precise fit and buffer forces, and then performing a specific initialization and adaptation sequence for the rear lid. In some cases, a prior software update, referenced by TSB 2079690, may also be required before proceeding with the rear lid adaptation.
Are there any warnings for the rear lid initialization process?
Yes, during the rear lid initialization process described in TSB 2077064/5, it is crucial not to hinder or stop the rear lid's movement, as this will interrupt the procedure. Additionally, a significant caution is that the anti-trapping protection is not active for the entire duration of the initialization process, so extreme care must be taken to prevent entrapment.

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