2025 Audi A5/Q5 Reversing Camera Control Unit TSB 2078367/1
Audi has released Technical Service Bulletin 2078367/1 concerning the J772 reversing camera system and J928 overhead view camera control units in certain 2025 Audi A5, S5, Q5, and SQ5 vehicles. Owners may experience faulty camera images, units not connecting, or units switching off. The TSB…

S'applique également à
- Audi Q5
- 2025
- Audi S5
- 2025
- Audi SQ5
- 2025
Audi has issued Technical Service Bulletin (TSB) 2078367/1, dated June 27, 2025, to address concerns with the reversing camera system control unit J772 and the control unit for the overhead view camera J928. This TSB provides guidance for technicians on replacing these components and ensuring proper functionality in affected vehicles. The Audi reversing camera fault can manifest in several ways, impacting driver assistance and parking aid systems.
This bulletin, referenced as 2078219, is specifically for the United States market and outlines procedures for replacing the control units due to software issues. New part versions require additional start-up steps to ensure compatibility with the vehicle's existing systems.
Important Warning for Technicians
This TSB includes a critical notice for service personnel:
"This TSB only applies and must only be used if you are instructed to refer to it by ETKA. You were instructed to refer to this TSB (or TPI 2078219) by ETKA when replacing reversing camera system control unit -J772- or Peripheral camera system control unit -J928-."
This means that the repair outlined in TSB 2078367/1 should only be performed if specifically directed by the ETKA system during a diagnostic process.
Symptoms of an Audi Reversing Camera Fault
Owners of affected Audi vehicles may notice several issues related to the reversing camera and associated assistance systems. These symptoms are primarily related to the "reverse camera image" and overall functionality of the parking aid, park assist, and rear traffic alert systems. The reported complaint types include:
- "reverse camera image functionality faulty"
- "reverse camera image does not switch on/connect"
- "reverse camera image switches off by itself"
- "reverse camera image misfire"
Additionally, issues with the Software Version Management (SVM) part replacement process may lead to the system's functionality being unable to be started.
Technical Background
According to Audi, the need for this TSB stems from software issues affecting the J772 reversing camera system control unit and the J928 peripheral camera system control unit. Due to these issues, only new part versions of these control units are being supplied. These updated parts require specific additional start-up steps to ensure they are compatible with the vehicle's existing software baseline.
Repair Procedure Summary
To address the Audi reversing camera fault, technicians are instructed to replace the affected control units. The original part numbers (ending in H or N) have been discontinued and are replaced by updated part numbers (ending in P). The repair involves several key steps:
- Part Replacement: Order and install the new part versions, specifically 85E980568P or 85E907428P, depending on the vehicle model and PR number.
- Component Activation: Activate the newly installed component using the "Replace control module" test program within the diagnostic system.
- Field Campaign Check: Check the vehicle for any open field campaigns in ELSA and perform them as necessary.
- Software Update: After completing the previous steps, perform a software update in accordance with TSB 2077960, if applicable.
This process ensures that the new control units are properly integrated and functioning correctly with the vehicle's systems.
Required Parts
When replacing the J772 or J928 control units, the following updated part numbers are required:
- 85E980568P (replaces 85E980568H and 85E980568N)
- 85E907428P (replaces 85E907428H and 85E907428N)
Warranty Information
Audi states that TSB 2078367/1 is for informational purposes only and is not applicable to any Audi Warranty. Owners should consult with their dealership regarding specific repair costs and warranty coverage for their vehicle.
What Owners Should Know
If you experience an Audi reversing camera fault in your 2025 Audi A5, S5, Q5, or SQ5, it is recommended to schedule a service appointment with an authorized Audi dealership. While the TSB provides repair instructions for technicians, the warranty status indicates that this specific bulletin does not guarantee warranty coverage for the repair. Always refer to your vehicle's warranty terms and discuss any potential costs with your service advisor.
Source: NHTSA ID 11020381
Frequently Asked Questions
- What is Audi Technical Service Bulletin 2078367/1 about?
- TSB 2078367/1 addresses issues with the J772 reversing camera system control unit and the J928 overhead view camera control unit in certain 2025 Audi models, providing instructions for their replacement and software activation.
- What are the common symptoms of an Audi reversing camera fault mentioned in this TSB?
- Symptoms of an Audi reversing camera fault include the "reverse camera image functionality faulty," the camera not switching on or connecting, the camera switching off by itself, or a "reverse camera image misfire."
- Which Audi models are affected by TSB 2078367/1?
- This TSB applies to 2025 Audi A5, S5, Q5, and SQ5 models, particularly those identified with PR numbers KA2 or KA4.
- What is the repair procedure for the J772 and J928 control units?
- The repair involves replacing the discontinued control units (H or N versions) with updated part numbers (P versions), activating the new component using the "Replace control module" test program, checking for open field campaigns, and performing a software update according to TSB 2077960 if necessary.
- Is the repair outlined in TSB 2078367/1 covered under Audi's warranty?
- No, the TSB explicitly states that it is informational only and not applicable to any Audi Warranty. Owners should discuss specific warranty coverage and potential costs with their Audi dealership.
What Audi A5 owners report
Counted from the records in our database across 19 model years.
- 377
- Owner complaints
- 22
- Recalls
- 4,447
- Service bulletins
- 9
- Crashes reported
- 3
- Fires reported
- 6
- Injuries reported
The 2025 model year
9 complaints, the 10th most of 19 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 2 recalls on file.
Electrical System, the system this article covers, accounts for 82 of 377 complaints (22%), including 3 for 2025.
Complaints by model year
| 2009 | 11 | |
|---|---|---|
| 2010 | 50 | |
| 2011 | 39 | |
| 2012 | 36 | |
| 2013 | 38 | |
| 2014 | 29 | |
| 2018 | 38 | |
| 2019 | 12 | |
| 2020 | 60 | |
| 2025 | 9 |
Most-reported systems
- Air Bags — 91
- Electrical System — 82
- Engine — 68
- Steering — 27
- Back Over Prevention — 18
Latest recalls for the 2025 model year
- 25V899000 — Seat Belts (Dec 2025)
- 25V638000 — Seat Belts (Sep 2025)
Recent owner reports about electrical system
Read owner complaints →13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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