Bulletin de service

2022-2025 Audi A5, S4, S5 Continental Tire Safety Recall

Audi has issued a safety recall (NHTSA 24T009, Audi recall code 44CT) for certain 2022-2025 A5, S4, and S5 models equipped with specific Continental ProContact GX AO tires. These tires may develop tread separation, increasing crash risk. Owners should have their tires inspected and replaced free…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Audi A5
2023 Audi A5 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11013735
24T00944CTContinental ProContact GX AOProContact GX AO255/35R19 96H15573690000CP32WMC91921 through 3224localized tread wearexcessive vibration
Audi A5
2022, 2024
Audi S4
2023–2025
Audi S5
2022–2024

Audi of America, Inc. has announced a safety recall, NHTSA recall ID 24T009, concerning specific Continental ProContact GX AO tires installed on certain 2022-2025 Audi A5, S4, and S5 models. This Audi Continental tire recall addresses a potential safety defect that could lead to serious consequences.

Continental Tire the Americas, LLC (CTA) initiated this recall due to a defect in certain ProContact GX AO tires. The tires, specifically size 255/35R19 96H, may experience higher flexing in the tread shoulder, leading to heat buildup and potential belt edge separation. This condition can result in partial or full tread/belt loss, significantly increasing the risk of a crash, serious injury, or even death.

What's Being Recalled

This recall, identified by Audi recall code 44CT, targets Continental ProContact GX AO tires of size 255/35R19 96H. The affected tires have an L&S Index of 96H and Article number 15573690000. Crucially, the recall applies to tires with a DOT serial number CP32WMC9 and a DOT range indicating production between week 19 of 2021 and week 32 of 2024 (1921 through 3224).

Safety Risk

The primary safety risk stems from the potential for tread and belt separation in the affected tires. This separation can lead to a sudden loss of tire integrity while driving, which may cause a loss of vehicle control. Such an event dramatically increases the risk of a vehicle crash, potentially resulting in serious injury or fatalities to vehicle occupants and others on the road.

Symptoms Owners Might Notice

Owners of affected 2022-2025 Audi A5, S4, or S5 vehicles might notice several symptoms if their tires are developing this defect. These include localized tread wear in the tread shoulders, excessive vibration, and unusual noise coming from the tires. If you experience any of these issues, it is crucial to have your tires inspected promptly as part of the Audi Continental tire recall.

How to Check if Your Vehicle is Affected

To determine if your vehicle's tires are part of this Audi Continental tire recall, you need to inspect the DOT serial number and production week on the sidewall of each tire. The DOT serial number, also known as the Tire Identification Number (TIN), is typically found near the rim area. Look for CP32WMC9 and a production week within the 1921 through 3224 range. If the week and year of manufacture are not visible on one side, check the opposite side of the tire. You can also visit www.audiusa.com to find a dealer or www.continentaltire.com for more information.

Manufacturer's Remedy

If your Audi A5, S4, or S5 is equipped with affected Continental ProContact GX AO tires, an authorized Audi dealer, car dealer, or tire dealer will inspect them. If confirmed as part of the recall, the dealer will remove and replace the defective tires with new Continental tires of the same article number from an unaffected production week, or with a comparable product. This inspection and replacement will be performed free of charge. The time required for inspection is a few minutes, and replacement takes approximately 60 minutes per tire.

Owners who have already replaced affected tires prior to receiving this notice may be eligible for reimbursement. To claim reimbursement, contact CTA Customer Relations at 1-888-799-2168, submit required documents, and complete a Reimbursement Form available at www.continentaltire.com under the

Galerie

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Frequently Asked Questions

What is the Audi Continental tire recall 24T009?
The Audi Continental tire recall 24T009 is a safety recall issued by Continental Tire the Americas, LLC, affecting certain ProContact GX AO tires, size 255/35R19 96H. These tires may develop tread separation, increasing the risk of a crash. Audi uses recall code 44CT to identify affected vehicles.
Which Audi models and years are affected by the Continental tire recall?
This recall primarily affects 2022-2025 Audi A5, S4, and S5 models equipped with the specific Continental ProContact GX AO tires. Owners should check their tire's DOT information to confirm if their tires are included.
What are the warning signs of the defective Continental tires?
Owners might notice symptoms such as localized tread wear in the tread shoulders, excessive vibration, or unusual noise coming from the tires. If you experience these, it's important to have your tires inspected immediately.
How do I get my tires replaced under recall 24T009?
You should contact an authorized Audi dealer, car dealer, or tire dealer. They will inspect your tires, and if they are part of the recall (DOT CP32WMC9, production weeks 1921-3224), they will be replaced free of charge. The deadline for free replacement and reimbursement is September 4th, 2025.
What if I already replaced my affected tires?
If you have already replaced the affected Continental ProContact GX AO tires, you may be eligible for reimbursement. Contact CTA Customer Relations at 1-888-799-2168 or visit www.continentaltire.com to submit a reimbursement claim.

What Audi A5 owners report

Counted from the records in our database across 19 model years.

377
Owner complaints
22
Recalls
4,447
Service bulletins
9
Crashes reported
3
Fires reported
6
Injuries reported

The 2023 model year

8 complaints, the 13th most of 19 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year.

Complaints by model year

Model years with the most complaints for the Audi A5
200911
201050
201139
201236
201338
201429
201838
201912
202060
20238

Most-reported systems

  1. Air Bags — 91
  2. Electrical System — 82
  3. Engine — 68
  4. Steering — 27
  5. Back Over Prevention — 18

Recent owner reports

In mid May, 2025 I noticed at slow speed, a loud thumping noise was coming right rear of car. I brought it to the dealer on May 19, 2025. I was told to wait for analysis of the problem.

2023 Audi A5 owner, Jun 2025

I have had multiple issues with this vehicle. After having it for a few months while on a road trip the car begin high pitched beeping and several warning lights displayed with messages stating Audi pre sense malfunction: contact customer service/ AES/AEB…

2023 Audi A5 owner, May 2025
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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