Volvo XC60 Complaints (2011)

36 consumer complaints on file.

#11570078February 5, 2024
VISIBILITY/WIPER
Windshield is original from Volvo but leaks during rain and car washes. Rain floods my driver’s side floor board and heavy enough might effect my electrical system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503120January 23, 2023
SEAT BELTS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2011 Volvo XC60. The contact stated that the front driver’s side belt was restraining her extremely tightly and failed to release as needed. No warning light was illuminated. The contact also stated that water had leaked from around the windshield into the vehicle. The vehicle was taken to the dealer where the contact was informed that water was in the vehicle and the sunroof drain needed to be flushed out however, the contact stated that she was denied service unless the sunroof drain was flushed out. The vehicle was repaired however, the failure recurred, and the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478127August 8, 2022
ENGINE
The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478196August 8, 2022
SEAT BELTS
The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460995April 16, 2022
VISIBILITY/WIPER
Original OEM front windshield developed a leak causing water to start dripping onto my hands on the steering wheel and on my lap during a rainstorm. seems to be numerous accounts of the front windshield bonding failing, definitely can be hazardous when driving in an already higher-risk situation rain causes. Not to mention the dripping runs down the inside of the windshield they don't make windshield wipers for the inside of the car and you have to wipe it away while driving to help with the visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418442May 25, 2021
SEAT BELTS
This SUV. 2011 Volvo XC60 is our family travel vehicle. I had a bad scenario, The drivers side seat belt Buckle got stuck. Would not release, My girlfriend was in car trying to release buckle. This is not normal. its scary felling she told me. In a MVA. this may be a risk of stuck in car. The Dealer had replaced shoulder harness under recall. But My complaint was the seat belt buckle get stuck wont release. It seems to sit too close to seat I don't know why It was not replaced as an assembly. Does any record show seat belt buckle stuck issues and wont release.? Other than the Seat belt gets stuck wont release. My issue I think the buckle should be at a higher above lower seat to accommodate average size people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361346September 27, 2020
ELECTRICAL SYSTEM
LOCKING MECHANISMS IN PASSENGER SIDE DOOR FAILING, UNABLE TO LOCK OR UNLOCK REMOTELY, HAVE TO MANUALLY LOCK OR UNLOCK FROM REAR PASSENGER SIDE DOOR TO ENTER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352748September 2, 2020
SEAT BELTS
SEAT BELT RECALL ISSUED JUNE 30, 2020 (INFO BELOW). CALLED THE VOLVO DEALER (AUTONATION IN BELLEVUE, WA) AND THEY REPORTED THAT NO PARTS WILL BE AVAILABLE UNTIL NOVEMBER 2020 AND THAT I SHOULD CALL BACK THEN. THIS APPEARS TO BE AN UNREASONABLE AMOUNT OF TIME TO REPLACE SUCH A CRITICAL PIECE OF SAFETY EQIPMENT. MANUFACTURER RECALL NUMBER: R10029 NHTSA RECALL NUMBER: 204378
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326154May 27, 2020
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PARK ASSIST DOES NOT WORK, REAR CAMERA NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310766February 22, 2020
SEAT BELTS
DRIVERS SEATBELT RANDOMLY COMES UNDONE WHEN DRIVING - UNRELATED TO SPEED OR BRAKING.. HAS BEEN OCCURRING FOR LAST 15-18 MONTHS ABOUT 1-2 WEEKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258369September 26, 2019
SEAT BELTS
MALFUNCTIONING SEAT BELT LATCHES AND BUCKLES- THE SEAT BELT LATCHES DO NOT RELEASE THE BUCKLE VERY GOOD WHEN NEEDING TO EXIT THE VEHICLE (THEY STICK IN PLACE UNTIL THE LATCH IS HELD AT A SPECIFIC ANGLE WHILE PRESSING THE RELEASE BUTTON) I DONT BELIEVE THIS IS AN INTENDED SAFETY FEATURE. THIS ISSUE IS PRESENT IN ALL 5 SEAT POSITIONS LATCHES AND BUCKLES IN MY CAR. AFTER SPECIAL ATTENTION TO UNBUCKLE MYSELF, I OFTEN HAVE TO WALK AROUND TO THE BACK DOORS TO GET IN THE BACK SEAT SO I CAN UNLATCH MY SONS BUCKLE ALSO. HE IS 6YRS OLD AND HAS NOT EVER HAD ANY PROBLEM UNBUCKLING HIMSELF IN OUR LAST SUV NOR IN OUR OTHER CURRENT CAR. HE HAS LOTS OF ANXIETY OVER THIS, HE PANICKS AND THEN WILL CRY BECAUSE HE FEELS HE IS TRAPPED IN. ALSO, THE BUCKLES DO NOT ALWAYS LOCK INTO THE LATCH WHEN PUTTING THE SAFETY BELT ON WHEN ENTERING THE VEHICLE. OFTEN TIMES WHILE IN ROUTE, THE SYSTEM WARNING LIGHT COMES ON TO NOTIFY ME THAT A BUCKLE IS NOT ON IN A SEAT POSITION BECAUSE ALTHOUGH THE BUCKLE SOUNDED AND FELT LIKE IT WAS LATCHED, IT WAS NOT.BUPON CHECKING THE SEAT POSITION THE SYSTEM WARNS, THE BELT FLYS RIGHT UP AND OUT OF THE LATCH, INDICATING IT WAS NOT SECURE AFTERALL. THIS ISSUE ALSO PRESENT IN ALL 5 SEAT POSITIONS LATCH AND BUCKLES. THE ISSUES ARE INTERMITTENT BUT OCCURS MORE THAN LIKELY MORE OFTEN THAN WE THINK BECAUSE WE HAVE GOTTEN USED TO THE DEFECTIVE FUNCTIONING AND HAVE ADAPTED TO DURING NORMAL USE OF THE VEHICLE. I AM CONFIDENT THAT MY FAMILY'S RISK OF HARM DURING A TRUE EMERGENCY IS GREATER BECAUSE OF THESE BUCKLES AND LATCHES AND THEIR MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258379September 26, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
MY CAR HAS AN ODOR FOR DAYS AFTER IT RAINS WHEN THE WINDSHIELD STREAMS WATER ABOVE THE DRIVERS STEARING WHEEL AND ALSO ALLOWS WATER TO STREAM DOWN INTO THE DRIVER'S SIDE FLOOR BOARD- IT'S A FULL ON STREAM OF WATER THAT COMES OUT THE TOP CORNER DRIVER SIDE OF THE WINDSHIELD AND ROLLS DOWN OVER THE STEARING WHEEL AND DRIVERS HANDS AND DOWN THROUGH THE DRIVERS FLOORBOARD OVER THE ACCELERATOR AND THE DRIVERS FEET. I'VE BEEN IN THE CAR DURING THE RAIN AND WHILE AT THE CAR WASH TO WITNESS THIS STREAMING OF WATER. THERE IS A 1 TO 2 INCH PUDDLE OF WATER THAT FORMS IN THE FLOOR BOARD RIGHT UNDER THE ACCELERATOR IF LEFT TO STREAM FREELY. THE WATER DOES NOT GUSH OUT RIGHT AWAY BUT SOMETIMES WILL REMAIN DRY UNTIL MOVING -HAS HAPPENED AT LOW SPEEDS WHILE PULLING OUT OF MY DRIVEWAY BUT AS DELAYED UP TO10 MINUTES LATER AFTER I'VE GOTTEN ON THE HIGHWAY WHERE I'M AT A SPEED OF @ 70MPH) ITS A HUGE SAFETY HAZARD- I HAVE BEEN STARTLED (SAFETY DISTRACTION) BECAUSE OF UNEXPECTED COLD WATER FLOODING MY FOOT AND MY PANT LEG WHILE ON THE ACCELERATOR.I'VE SPOKE TO AUTO GLASS REPAIR COMPANIES, WHO REPORT SEVERAL THINGS COULD BE HAPPENING BUT EITHER WAY, COST ME A LOT OF MONEY WHILE LIABILITY IS ON ME IF THEY ACCIDENTALLY CRACK THE GOOD WINDSHIELD IF IT ISNT A SIMPLE SEAL PROBLEM. THE MAJORITY OF WINDSHIELD REPAIR COMPANY'S I'VE SPOKEN TO STATE THAT THEY HAVE SEEN THIS BEFORE IN THIS MODEL VEHICLE AND IT HAS (IN THIER EXPERIENCE) BEEN A CRACK IN THE SUNROOF DRAINAGE SYSTEM? HOWEVER, JUST TO TEST THIS PROBLEM ALONE IS A $400+ IN SHOP DIAGNOSTICS - I HAVE ALSO READ ON VOLVO FORUMS AND ON NHTSA, OTHER OWNERS HAVE REPORTED THE SAME ISSUE I'M HAVING. IF ANYTHING, I WANTED TO REPORT THE ISSUE TOO IN HOPE OF GAINING INFO ABOUT WHAT THE PROBLEM MAYBE SO I CAN HAVE IT FIXED IN THE MOST EFFICIENT AND LESS COSTLY METHOD OR MAY IT LEAD TO FURTHER INVESTIGATION TO DETERMINE RECALL PROCEDURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221422June 20, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS RESTRAINING THE DRIVER EXTREMELY TIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO ADJUST THE SEAT BELT AND THE SEAT BELT BUCKLE WAS DIFFICULT TO LOCK AND UNLOCK. VOLVO CARS GLEN COVE (79 CEDAR SWAMP RD, GLEN COVE, NY 11542, (516) 231-2400) WAS CONTACTED AND INDICATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194905April 9, 2019
VISIBILITY/WIPER
DRIVER'S SIDE WINDSHIELD IS LEAKING AND BLOCKING VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189709March 18, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
LEAKING WINDSHIELD COMMON ON THESE MODELS. WINDSHIELD SEAL COMING LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170117January 15, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
THE FRONT WINDSHIELD (ORIGINAL, FACTORY) ADHESIVE HAS FAILED AND THE WINDSHIELD IS LOOSE. BESIDES THE ANNOYANCE OF WATER LEAKING IN, THIS IS A SAFETY ISSUE SINCE THE WINDSHIELD IS A STRUCTURAL COMPONENT WHICH RETAINS THE AIRBAGS AND OCCUPANTS. THIS IS APPARENTLY A FAIRLY COMMON KNOWN ISSUE WITH THE FACTORY WINDSHIELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160829December 11, 2018
UNKNOWN OR OTHER
WINDSHIELD THE FRONT SEAT ON THE DRIVER AND PASSENGER SIDE GETS ABOUT 2+ INCHES OF WATER ON THE FLOOR WHEN IT RAINS. THERE IS A CONSTANT DRIPPING OF WATER ON THE DRIVER'S SIDE OF THE WINDSHIELD. IT DRIPS DOWN ON THE STEERING WHEEL. IT HAS TO BE DRIPPING ELSEWHERE BECAUSE OF THE AMOUNT OF WATER THAT ACCUMULATES ON THE FLOOR OF THE DRIVER'S AND PASSENGER SIDE. THIS LEAVES A WET DAMP UNPLEASANT SMELL IN THE CAR. TOOK THE CAR TO A GLASS COMPANY TO GET THE WINDSHIELD CHECK AND THE WINDSHIELD IS LOOSE AND SHAKY TO THE TOUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065642January 29, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS GOES OFF UNEXPECTEDLY WHEN BRAKING AND TURNING AND HAS GOTTEN WORST. FEAR FOR MY LIFE AS SOMEONE CAN REAR END ME AND MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992487May 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10860327April 19, 2016
UNKNOWN OR OTHER
LOW BATTERY ICON COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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