Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11466289May 26, 2022
UNKNOWN OR OTHER
While 19 year old daughter was at highway speed on interstate (speed limit 65 mph) vehicle suddenly stalled while in heavy traffic with epc and check engine light coming on. Happened twice in last 2 days. Called VW Corporate and filed open case and had them check vin for recalls and asked them if this was a known problem. Was told vin is up to date re recalls and TSB's despite finding conflicting information online. Vehicle will be in dealer tomorrow to attempt duplication of issue/read stored codes, and try to repair. Unsafe vehicle and never would have leased it had I known of the numerous issues with this vehicle and know stop sale order by VW to dealers late 2021. Feel deceived with long business dealings with VW and dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466156May 25, 2022
POWER TRAIN
experienced a stall while making a complete stop on freeway and as you step on the gas the car doesn’t move which could cause an accident in busy traffic? It happened twice today for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463436May 5, 2022
UNKNOWN OR OTHER
Repeat start stop error message check engine light on for a few moments. Today my car completely lost all power on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461360April 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2022 Volkswagen Taos. The contact stated that while at a complete stop, the vehicle would intermittently stall upon depression of the accelerator pedal. The contact stated that the "shift to park" warning message would appear on the instrument panel as the contact would restart the vehicle and resume normal driving. The contact took the vehicle to a dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 21V615000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred him back to the dealer for a diagnostic test. The vehicle had yet to be repaired. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460108April 8, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won’t come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I’m pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458229March 24, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The rearview camera on our new Volkswagon TAOS does not work. We leased the TAOS on 12/27/21 and the rearview camera malfunctioned for a short time and then completely stopped working soon after. We took it to dealership twice and called Volkswagon several times but were told they do not have the part to fix it. We have two toddlers at home and neighbor children regularly play at our home. We are very concerned about safety of the vehicle, but it is our only vehicle. We are aware of Part 573 Safety Recall Report 20V-716 concerning a similar defect being non-compliant with FMVSS 111 on “Rear Visibility.” We emphasize that the rearview camera on our new vehicle does not work at all, despite FMVSS 111.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458176March 24, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Volkswagen Taos. The contact stated when she exited the highway at approximately 25 MPH, the vehicle completely stalled in the middle of the road. There were no warning lights illuminated on the instrument panel. The contact repeatedly pressed the Auto START/STOP button; however, the vehicle failed to start. The contact then used her keys to manually start the vehicle and drove safely home. The vehicle was taken the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457436March 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, ENGINE
EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I’m reporting this safety issue with NHTSA due to many previous recalls on this model and will be applying for lemon law on Monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I’m having issues. I already had to stay with a rental car twice all together while they “repair” the issue and reassure me the car is safe. I rely on my car for work and I’m always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455362March 5, 2022
VEHICLE SPEED CONTROL
This car has a dangerous delayed acceleration problem. While making a left hand turn the car DID NOT apply the correct amount of acceleration proportional to the pressure applied to the gas pedal. It got to the point where I was basically flooring the gas pedal AND THE CAR DID NOT CHANGE SPEED! Because the car would not accelerate I almost got hit. After the turn a delayed surge of speed made the car jerk/lunge in an dangerous manner. If I didn't have a firm grip on the steering wheel I would have lost control of the car. I'm terrified driving this car in heavy traffic conditions. Volkswagen needs to fix this before someone has an accident and dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454103February 25, 2022
UNKNOWN OR OTHER
Driving today 2-25-22 near Dripping Springs TX And heard what sounded like a gunshot and noted that my panoramic sun roof glass imploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453253February 21, 2022
UNKNOWN OR OTHER
The infotainment system on this vehicle does not always turn on when the vehicle is started and has stayed off for long durations of time from 2 minutes to an entire day of driving. This means the backup camera does not function nor does Bluetooth. I have brought it back to the dealership multiple times only to be told it just needs a software update. Most recently I had it serviced Feb 17th 2022 for a software update and the issue is still on going. I drove for 20 minutes without the infotainment system turning on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447650January 16, 2022
ENGINE
I bought my new car June 2021.Model 2022 Volkswagen TAOS [XXX]. In a new car, every 1500 miles a light comes on to check the engine. I have already been in maintenance twice, and today the light came on again to check the motor. I'm tired of driving with a new car to the service. My car has only done 4,300 miles and this is the third time I have to go to fix it. When the light comes on, check the engine, the car starts to slow down and a loud sound is heard, they can’t fix it for me. New car and so bad INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443580December 13, 2021
POWER TRAIN
2022 VOLKSWAGEN TAOS SEL. CONSUMER WRITES IN REGARDS TO POWERTRAIN ISSUES. THE CONSUMER STATED THE POWER TRAIN HAD A VIOLENT JERK. THE JERK CAN CAUSE THE VEHICLE'S OCCUPANTS HEAD TO SLAM AGAINST THE HEADRESTS. WHILE DRIVING THE DASHBOARD'S WILL INDEPENDLY SWITCH BETWEEN SCEENS. THE DRIVER WOULD BE UNABLE TO USE THE STEERING WHEEL CONTROLS, THE SOFTWARE WIPED OUT THE 1/4 OF THE DASHBOARD'S CRITICAL DRVING DATA, THE DISPLAY WOULD FREEZE OR REBOOT WHILE DRIVING. THE DISPLAY SHOWS DISTRACTING MESSAGES. ALSO, THE WIRELESS CHARGING PAD CAN CAUSE DEVICES TO BECOME EXTREMELY HOT. THE REAR CROSS TRAFFIC ALERT AND ADAPTIVE CRUISE CONTROL WERE UNPREDICTABLE AND UNSAFE. THE LANE WATCH AND AUTOMATIC EMERGENCY BAKING SYSTEM TRIGGERED UNNECESSARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442450December 2, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
MIB infotainment system blanks out, simultaneously sending error code to driver center console rendering it useless. Key functions are therefore inoperable or inaccessible, including (but not limited to) TPMS monitoring / alert warning, rear view camera display, and potentially a host of other safety and advanced driver assist functions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442434December 2, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Periodically the MIB infotainment screen blacks out; this in turn places a warning error in the driver center console screen. While this occurs, nothing else can be accessed or displayed in the center console screen. This creates a potentially dangerous situation as it can lead to confusion on a variety of things (example: Is cruise control still engaged?). It can also deprive the driver of key safety information (example: If one or more tires experiences a loss of pressure, the driver will not be warned). Furthermore, if the driver is reliant on Navigation and is driving under stressful and adverse weather conditions, this could create panic and result in a collision. VW has no fix for the issue currently and is releasing the vehicle back to me, even though I have stated my safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441728November 26, 2021
ELECTRICAL SYSTEM
Modular Infotainment Platform (Radio, Navigation, etc.) called MIB goes blank when driving sometimes. This can be dangerous if it occurs when traffic is heavy and driver is dependent on the navigation system. Also simultaneously the driver center console display only shows the following error message: “Error Dynamic Road Sign Display”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440017November 10, 2021
SERVICE BRAKES, ENGINE
2022 Taos SE FWD safety concerns. Automatically turns off, engine light turns on. My vehicle and the loaner (2022 Taos) had the same issues. Safety recall needs to be explored
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439128November 2, 2021
FUEL/PROPULSION SYSTEM
2022 VW TAOS 4 Motion fuel line leak; called for appointment 8/30/21 prior to receiving the Important Safety Recall Letter in mid September when the information was first told of possible fire starting under the car on the internet. First available appointment at the VW dealer was 10/6/21. Needless to say, the VW TAOS was leaking fuel. I was told the car cannot leave the dealer lot. Here, I had been driving the car since purchase 7/15/21 with my grandchildren in the car, not knowing the car was leaking fuel. My dealer had no loaner cars. After contacting VW Care for a week, I was given a rental for 2 weeks only. Now I'm without a car again with no known date when the car will be fixed. The dealer says it could be after the New Year, that they can't get any information from VW Corporation. The VW Corp. parts case manager says the parts will be in no later than 11/5/21, then delivered to the dealer about 7-10 days later, 11/12/21- 11/15/21, with the parts to be installed the day the parts are delivered. Such a discrepancy between the dealer and VW Corporation. VW corp rarely returns calls, when I get a human voice, their answers aren't answers, just words going around in circles reading off a script. Still without a vehicle to drive BUT paid the $397 lease payment each month, BUT NOT PAYING again, and payments must be prorated for the non use of the vehicle. Ready to begin the LEMON LAW process. Will not deal with VW Corp or the local VW dealer ever again. Both leaving me stranded. Bad customer service all the way around. Just want to be rid of the car, and be done with all this aggravation. Have all the 'chats' saved, as well as a log of all correspondence, and repair invoice from the past month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438536October 28, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Volkswagen Taos. The contact received a recall notification for NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437644October 21, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated dealership is waiting for the parts for recall 21V651.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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