Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#11553768November 6, 2023
SUSPENSION
Rear wheels cambering rubbing on shock absorbers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535298July 30, 2023
SERVICE BRAKES
I had my car's brake lines replaced at McGee Toyota in Hanover MA on June 20, 2023. On July 19, 2023, my wife and I had just exited the interstate, and were stopping at a grocery store on our way home. I tried to brake upon entering the parking lot and the brake pedal sank to the floor. There was no resistance when I tried pumping the brakes. Fortunately, I was traveling at a slow speed and there were no moving cars in the lot, so I was able to safely stop the car without an accident. I had the car towed to McGee for repairs and the next day was told the catastrophic brake failure was due to a defective part. Since this would likely have had much more serious consequences such as serious injuries or worse if the failure occurred on the exit ramp or at the busy state highway intersection in front of the grocery store, I wanted to report it to be sure it doesn't happen to someone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424539July 13, 2021
VEHICLE SPEED CONTROL
I have a 2000 Sienna with 305000 miles. I have never had trouble with this vehicle until about 2 weeks ago. When I am stopped and my car is in drive, I just tap the gas pedal for a second and the engine RPM will increase to about 2000 RPM and will stay there until I put the car in neutral or turn the engine off. This is a problem because my breaks barely hold this and I must put the car into neutral for the car to stop pulling forward. Putting the car into neutral resets the rpm. If there is no car in front of me, I can release the brakes and the vehicle will continue to accelerate until the transmission switches to second gear, at this point I can drive normally. One time the vehicle continued to accelerate even after switching gears, I put the vehicle into neutral and the engine went to over 4000 RPM, the brakes could not stop the vehicle, I had to turn the engine off. The gas pedal is not sticky or stuck, floor mats are not in the vehicle. I can rev the engine normally when I am in park, this only happens when I am in gear. I have checked the Throttle Body, Throttle Position Sensor and disabled the cruise control module, I can see no reason for this to happen. I have seen many complaints about this same issue online but have not found a resolution. I can buy an ECM but this is an expensive trial. I will take it to the dealer from here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257729September 24, 2019
SERVICE BRAKES, PARKING BRAKE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHEN THE IGNITION WAS STARTED, THE VEHICLE STARTED TO ACCELERATE AND MOVED FORWARD WITHOUT SHIFTING INTO DRIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE, BUT BOTH FAILED TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,581.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207251May 13, 2019
ENGINE
THE ENGINE LEAKS OIL AT VALVE COVERS. THEY HAVE BEEN REPLACED. STILL LEAKS. AND A LOT OF SLUDGE BUILDS UP= ON PUMP SCREEN. BLEW ENGINE!! HAD ENGINE REPLACED. SAME THING HAPPENING. I AM ON SOCIAL SECURITY. &3 AND CAN NOT AFFORD THOUSANDS ON THIS VEHICLE.. PLEASE HELP@+!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109517July 4, 2018
UNKNOWN OR OTHER
OUTER DOOR HANDLES ON DOORS OF SIENNA ARE EXTREMELY BRITTLE AND BREAK EASILY EVEN WITH NORMAL EVERYDAY GENTLE USE. OF THE 4 MAIN DOORS ON MY TOYOTA SIENNA, 3 OF THEM NOW HAVE BROKEN OUSISE HANDLES CAUSING THE DOORS NOT TO BE ACCESSIBLE & OPENED FROM THE OUTSIDE. THIS HAS NOW AFFECTED BOTH SLIDING DOORS AND MY PASSENGER FRONT DOOR. MY PASSENGER SLIDING DOOR IS NOT EVEN ABLE TO BE OPENED FROM THE INSIDE SINCE THE OUTER HANDLE BROKE OFF COMPLETELY. THIS POSES A MAJOR SAFETY ISSUE AS DOORS ARE NOT ABLE TO BE OPENED FROM THE OUTSIDE IN CASE OF AN ACCIDENT OR EMERGENCY. ADDITIONALLY THE FACT THAT THE PASSENGER SLIDING DOOR CAN NOT EVEN BE OPENED FROM THE INSIDE CAUSES EVEN MORE OF A SAFETY ISSUE. UPON REVIEWING OTHER CONSUMERS WHO OWN THIS SAME VEHICLE I HAVE FOUND IT ALARMING THAT WELL OVER 50% OF THEM HAVE COMPLAINTS DUE TO THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048620November 27, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE DID A STOP AND GO ACTION THAT OCCURRED EVERY TIME THE VEHICLE MOVED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP IT COMPLETELY. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005152July 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE THE IGNITION WAS OFF AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY. ONCE THE VEHICLE WAS STOPPED, THE GEAR SHIFTER WAS STILL IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004126July 10, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO SECURELY LOCK AND SUDDENLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DELLA TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND ANOTHER PART ASSOCIATED WITH THE LATCHES (THE CONTACT WAS UNABLE TO RECALL) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970623April 4, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
YESTERDAY AFTERNOON, I WAS DRIVING ON A SEMI BUSY ROAD IN TUCSON, ARIZONA AT ABOUT 40 MPH AND THE VAN SUDDENLY BEGAN TO ACCELERATE. I IMMEDIATELY THOUGHT I HAD HIT THE CRUISE CONTROL BUTTON BUT THE DASH SHOWED NO INDICATION THAT THIS WAS CASE. I REPEATEDLY PUSHED THE CRUISE CONTROL BUTTON AND JIGGLED THE LEVER ARM HOPING TO TOGGLE SOMETHING OFF BUT IT HAD NO EFFECT. I BEGAN TO PUSH THE BREAKS BUT THEY WERE NOT CAPABLE OF SLOWING THE CAR BELOW ABOUT 25. I THREW THE VAN INTO NEUTRAL AND THE ENGINE REVVED UP TO ABOUT 7000 RPM. THAT SOUND CONCERNED ME SO I THREW IT BACK INTO GEAR AND THE VAN BEGAN TO ACCELERATE AGAIN. I PUSHED THE EMERGENCY BREAKS, AND WITH MY PEDAL BREAK FULLY COMPRESSED I COULD GET THE CAR TO 5-10 MPH BUT THERE WAS ABSOLUTELY NO WAY TO STOP THE VAN. AFTER NARROWLY MISSING A PEDESTRIAN, I TURNED RIGHT, FOUND A PLACE TO PULL OFF TO THE SIDE OF THE ROAD, THREW THE VAN INTO NEUTRAL AND QUICKLY TURNED THE VAN OFF. WITH THE ENGINE TURNED OFF THE BREAKS WERE AS EFFECTIVE AS THE SHOULD HAVE BEEN SO THE THE VAN CAME TO A STOP. AFTER A BRIEF PERIOD I TURNED THE KEY, STARTED THE VAN AND, AGAIN, THE ENGINE AGAIN REVVED TO 7000 RPM. I TURNED IT OFF AGAIN. I PUMPED THE ACCELERATOR SEVERAL TIMES BEFORE STARTING IT AGAIN AND IT STARTED UP FINE. I HAD THE VAN TOWED AFTER THIS AND I'M NOT LIKELY TO DRIVE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907691September 19, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902936August 31, 2016
VEHICLE SPEED CONTROL
WHILE PARKING THE VEHICLE AND CURBING THE TIRES ON A MEDIUM DOWNWARD GRADE, WITH CAR IN "DRIVE" AND MY RIGHT FOOT FULLY ON THE BRAKE PEDAL, THE ENGINE SUDDENLY AND UNEXPECTEDLY WENT FULL THROTTLE. BY APPLYING MAXIMUM PRESSURE ON THE BRAKE PEDAL, I WAS ABLE TO SLOW THE FORWARD MOTION OF THE VEHICLE AS IT JUMPED THE CURB, HEADING FOR THE WALL OF A LOCAL SCHOOL. BY CONTINUING APPLYING MAXIMUM BRAKE PRESSURE AND DISENGAGING THE TRANSMISSION, I WAS ABLE TO STOP THE VEHICLE...APPROXIMATELY TWO FEET SHORT OF IMPACT WITH THE WALL. BY GOOD FORTUNE, THERE WERE ON INJURIES, AND NO PROPERTY DAMAGE. BUT IT COULD HAVE BEEN A TRAGEDY. THERE WAS A FUNCTION AT THE SCHOOL ON THE DAY OF THE INCIDENT, AND PARENTS WITH CHILDREN WERE ON THE SIDEWALK IN THE AREA BOTH BEFORE AND AFTER THE INCIDENT. UPON STOPPING THE CAR AND TURNING OFF THE ENGINE, I IMMEDIATELY CHECKED MAT POSITIONS, MY FOOT POSITIONS, AND THE THROTTLE PEDAL AREA. THE WAS ABSOLUTELY NO INTERFERENCE BETWEEN THE MAT AND THE THROTTLE PEDAL, NOR ANY CONTACT OR INTERFERENCE OF ANY KIND WITH THE PEDAL. AS I CONSIDERED THE CAR FAR TOO DANGEROUS TO DRIVE AT THAT POINT, I HAD IT TOWED BACK TO MY RESIDENCE. INSPECTION OF THE VEHICLE AND FURTHER ACTION IS PENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861977April 28, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD REV UP THAN ACCELERATE UP TO 60 MPH WITHOUT WARNING. THE VEHICLE WOULD ALSO INDEPENDENTLY ACCELERATE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854799April 11, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED. THE CONTACT SWERVED AND CRASHED INTO A WALL. THE DRIVER'S AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT KNEE AND STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10816231December 26, 2015
ELECTRICAL SYSTEM
POWER DOOR ISSUE WHEN STATIONARY. I PURCHASED MY 2000 SIENNA AND WITHIN A YEAR I HAD ISSUES WITH MY POWER DOOR. IT WOULD OPEN BY POWER BUT NOT CLOSE. AS TIME WENT ON IT WOULD NEITHER OPEN NOR CLOSE. AND NOW THE POWER LIGHTS HAS BEEN LIT FOR YEARS. I TOOK CAR TO THE DEALER MANY TIMES WHEN THIS FIRST HAPPENED AND SEVERAL TIMES OVER THE ENSUING YEARS THEY COULD "NEVER" FIND A PROBLEM. THEN ON MY LAST VISIT THEY CLAIMED THE DOOR WAS DAMAGED DUE TO AN ACCIDENT I HAD...MIND YOU I NEVER HAD AN ACCIDENT AND BOUGHT A CERTIFIED USED CAR FROM DEALER. TO THIS DAY THE POWER DOOR IS DISENGAGED AND HAS TO BE MANUALLY OPENED AND CLOSED. NOW I SEE SO MANY YEARS LATER THAT THIS IS ACTUALLY AN ISSUE WITH THE DOOR...TOYOTA NEEDS TO BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781591October 13, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758932August 24, 2015
STEERING
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SEIZED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT STEERING SHAFT JOINT FLEX COUPLING HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679433January 28, 2015
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE HORN WOULD NOT WORK PROPERLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664072December 13, 2014
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACTORY RESPONDS IN A POSITIVE WAY, WE WILL SEE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637033September 17, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
WITHIN A TWO MINUTE PERIOD, BOTH SLIDING DOORS THAT WERE PREVIOUSLY FUNCTIONING, SUDDENLY FAILED IN A CLOSED POSITION. THEY COULD NOT BE OPENED MANUALLY USING THE DOOR HANDLES FROM BOTH INSIDE AND OUTSIDE THE VEHICLE, OR BY ATTEMPTING TO ACTUATE THE RIGHT SIDE POWER DOOR. THE POWER DOOR LOCKS HAD NO EFFECT. THERE WAS NO DAMAGE TO THE VEHICLE THAT COULD HAVE CAUSED MECHANICAL DOOR FAILURE, OR OTHERWISE. NON FUNCTIONING OR JAMMED DOORS SHOULD CONSTITUTE A SAFETY ISSUE AND SHOULD BE RECALLED. IF THE VEHICLES FRONT DOORS WERE COMPROMISED IN A COLLISION, PASSENGERS SHOULD BE ABLE TO EXIT THROUGH THE REAR DOORS, BUT WOULD NOT BE ABLE TO WITH THIS MECHANICAL DEFECT. THE FACT THAT THE DOORS CANNOT ALSO BE OPENED USING EXTERIOR HANDLES INCREASES THE RISK OF ENTRAPPING PASSENGERS. TOYOTA SHOULD CONSIDER THIS A SAFETY RECALL AND REPAIR ALL FAULTY DOORS, OF WHICH THERE ARE MANY COMPLAINTS FILED HERE AND ON ONLINE FORUMS. I AM CURRENTLY HAVING TO PAY FOR THIS REPAIR MYSELF, AS TOYOTA HAS INFORMED ME THAT THERE ARE NO CURRENT RECALLS. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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