Ram 4500 Service Bulletins (2023)

292 manufacturer communications on file.

• April 4, 2023•Document ID: 10236799

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100158

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.

  Associated Products (19)

  2024 Ram 35002023 Chrysler 3002023 Dodge Charger2023 Jeep Cherokee2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler 3002022 Dodge Charger2022 Jeep Cherokee2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10236799-0001.pdf↗
• February 16, 2023•Document ID: 10247955

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S2108000015

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Uconnect Box Require Service Message

  Associated Products (29)

  2023 Chrysler Pacifica2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer+ 9 more
  Associated Documents

  • DownloadMC-10247955-0001.pdf↗
• February 16, 2023•Document ID: 10234428

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000015

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Uconnect Box Require Service Message

  Associated Products (30)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Wagoneer2022 Jeep Wagoneer+ 10 more
  Associated Documents

  • DownloadMC-10234428-0001.pdf↗
• February 14, 2023•Document ID: 10248019

  Service Bulletin/Repair Instructions
  TRAILER HITCHES; ELECTRICAL SYSTEM; STEERING; BACK OVER PREVENTION; SERVICE BRAKES; WHEELS

  Mfr Comm. #:

  0804423

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.

  Associated Products (8)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10248019-0001.pdf↗
• February 14, 2023•Document ID: 10234492

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; WHEELS; STEERING; BACK OVER PREVENTION; TRAILER HITCHES

  Mfr Comm. #:

  0804423

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.

  Associated Products (8)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10234492-0001.pdf↗
• February 14, 2023•Document ID: 10234420

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1408000384

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (60)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Alfa Romeo Stelvio2022 Chrysler 300+ 40 more
  Associated Documents

  • DownloadMC-10234420-0001.pdf↗
• February 1, 2023•Document ID: 10247969

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (6)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10247969-0001.pdf↗
• February 1, 2023•Document ID: 10234442

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (8)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234442-0001.pdf↗
• January 26, 2023•Document ID: 10231807

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-028-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

  Associated Products (10)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231807-0001.pdf↗
• January 24, 2023•Document ID: 10231739

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  S2318000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231739-0001.pdf↗
• January 23, 2023•Document ID: 10231735

  Service Bulletin/Repair Instructions
  VISIBILITY; VEHICLE SPEED CONTROL; BACK OVER PREVENTION; PARKING BRAKE; POWER TRAIN

  Mfr Comm. #:

  S1623000028 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

  Associated Products (15)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231735-0001.pdf↗
• January 13, 2023•Document ID: 10231722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

  Associated Products (12)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231722-0001.pdf↗
• January 13, 2023•Document ID: 10231687

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9100122

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  TRANSMISSION KIT For concerns of the transmission not shifting into/out of 1st through 4th gears or DTC P0731 refer to TSB 21-002-23 and do not order a complete transmission.

  Associated Products (4)

  2023 Ram 35002023 Ram 45002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231687-0001.pdf↗
• January 12, 2023•Document ID: 10231748

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  88509

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

  Associated Products (7)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Jeep Grand Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231748-0001.pdf↗
• January 11, 2023•Document ID: 10231775

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; POWER TRAIN

  Mfr Comm. #:

  21-002-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1input shaft drum sub-assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DiagnosticTrouble Code (DTC) has been set: P0731-00 - Gear 1 Shift Incorrect Ratio. This DTC will set during a key cycle and shifting into drive. Customers may also comment on the following: The transmission will not shift into/out 1st - 4th gears. 5th and reversegears are still available.

  Associated Products (4)

  2023 Ram 35002023 Ram 45002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231775-0001.pdf↗
• January 6, 2023•Document ID: 10231711

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2323000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Washer Light On And Will Not Turn Off After Adding Washer Solvent.

  Associated Products (34)

  2023 Chrysler Pacifica2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 3500+ 14 more
  Associated Documents

  • DownloadMC-10231711-0001.pdf↗
• January 5, 2023•Document ID: 10231712

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; BACK OVER PREVENTION

  Mfr Comm. #:

  S1625000003 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231712-0001.pdf↗
• December 21, 2022•Document ID: 10229768

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  S2214000005

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Upgrading To A Larger Capacity Fuel Tanks

  Associated Products (12)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229768-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗
• December 15, 2022•Document ID: 10229810

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  31-002-22

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

  Associated Products (41)

  2023 Alfa Romeo Stelvio2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Renegade+ 21 more
  Associated Documents

  • DownloadMC-10229810-0001.pdf↗