Ram 2500 Complaints (2015)

215 consumer complaints on file.

#11576477March 10, 2024
UNKNOWN OR OTHER
Integrated trailer brake module produced by Continental Part Number 68237782AB does not function correctly. No voltage when gain set to 10 and manually activated. Issue frequently mentioned on RAM Forum pages. Dodge acknowledges that "may" have been an issue with a change in vendors. No warranty coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570103February 5, 2024
STEERING
Our vehicle was not part of the safety recall V06/NHTSA 19V-21 recall based on VIN but have been experiencing same issues in the recall: Drag link separation can result in a loss of directional steering control. We have had several close calls of truck losing control. Vehicle currently in authorized dealership with the following diagnosis: Upon inspection, technician found the track bar to continuously back off, no known fix for this issue. Requesting our truck VIN [XXX] to be claimed under this recall. It is possible that other trucks that were manufactured from the same plant as ours could have been built with these defective parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact is requesting that their vehicle be added to the safety recall in order for their truck to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569715February 3, 2024
ENGINE
This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control solenoid fixed in order to continue to use the vehicle. We were told that this was related to the Turbo Actuator and to get it fixed when we got back home. I had to have more work done on it once home to finish the Turbo work done.I have approached Ram through mail and email to get reimbursed for the costs. I am continuously getting denied from the manufacturer. When I get emails from Stellantis the people only have one name and no direct contact number so I can speak with them. I have continuously asked to speak to a supervisor and no on will get back to me. I have submitted all my costs to have this fixed as well as the extended warranty X99. I have provided all the information they ask for per the extended warranty. I cannot speak to anyone about why they say my vehicles is not covered. According to the extended warranty X99 it is covered as my vehicle has approx. 93,000 miles at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569132January 31, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569140January 31, 2024
VEHICLE SPEED CONTROL
ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the four-wheel-drive to not work before I manage to take a bad road that I had been planning to take. Meanwhile because of work I haven't had time to fix it till recently so all this time I have not had four-wheel-drive very bad weather. A very stupid fail safe feature, disabling 4WD over a speed sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561964December 26, 2023
WHEELS, SUSPENSION
At 40/50 mph if you hit a bump the front end shakes violently and is hard to control the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558446December 4, 2023
SERVICE BRAKES
My 2015 Ram 1500 Big Horn Has Intermittent ABS and traction control lights, no cruise or 4x4 The SEBS and ABS lights, and alarm will start flashing and dinging. then goes out, but come back on when on wet road. Truck slides around with loss of traction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554736November 12, 2023
STEERING, STRUCTURE:BODY
Where the traction bar mount is welded to the frame sheered off the frame while driving on the freeway causing me to lose steering control. Was not in an accident but I found that recall Safety Recall R46 / NHTSA 15V-541 for the two previous years was an issue. I have photos of the damaged traction control mount and will show where the separation was the same as the recall on 2013 and 2014 Rams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545290September 18, 2023
ENGINE
Turbo Actuator for Ram 2500 has been recalled in 2022, but for some reason, my Ram 2500 from 2015 was left out of the recall. The MIL indication and subsequent codes related to this failure are the same as being reported in the Warranty Bulletin previously addressed by FCA, X99 6.7 Cummins Turbocharger Actuator Warranty Extension. I was put at risk of an accident due to this happening on expressway. I experienced a loss of power when I certainly needed it to pull over to get to the shoulder. I believe my vehicle and others that were built with these subpar actuators should have been included in this warranty extension. Please advise if further information is needed. The ideal resolution is to be included in the warranty extension of the actuator and have the appropriate part replacement for this issue. Thank you for your time into this matter, Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537487August 9, 2023
TIRES:SIDEWALL
The contact owns a 2015 Ram 2500 equipped with Cooper Tires, Tire Line: Discover AT3, Tire Size: 285/75/R17, DOT Number: (N/A). The contact became aware that the sidewalls on all four tires were cracked. The vehicle was taken to a tire center, and the contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was not contacted. The tire mileage was 36,000. The vehicle failure mileage was approximately 126,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537547August 9, 2023
STEERING
At highway speed vehicle did not have issues until steering into a hard turn. Steering became very heavy and lost power steering intermittently. Same issue occurred at low speed during turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527302June 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
The high pressure fuel pump is disintegrating. It has been recalled in newer dodge rams But has not been recalled 4 2015 even though it is very similar and made of the same material. This has been confirmed with the dodge dealership as this is where it sits, so it is available upon request. We had a check engine light come on prior to the incident but was never Indicated when checked at the shop that this was the problem. As far as safety goes you never know when it is going to act up. It usually doesn't have power from the get go or loses power while driving, Putting people's safety at risk as it will slow down to almost stopping or not go at all. It also continually blows black smoke. It has been inspected by the dealership. It has been inspected by an insurance adjuster all confirmed the hype. High pressure fuel pump is the problem and there is shrapnel throughout the entire fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526173June 9, 2023
STEERING
My reimbursement for a recall I paid out of pocket was approved and a check was supposed to be sent to me, but has never been sent. I have called Mopar several times and they tell me they are sending the check to me but never do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524237May 28, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11516605April 11, 2023
ENGINE, POWER TRAIN, BACK OVER PREVENTION: WARNINGS
On 3/29/23 while driving approximately 80 miles back home, the vehicle began leaking engine oil and coolant upon acceleration. The vehicle was returned to the shop for repair but the repair failed. On 4/8/23, again the vehicle began to spew oil and coolant upon acceleration. No warning lights came on. The reservoir for coolant is drained of coolant. There is an odor of oil and antifreeze in the cabin which is harmful and poisonous. Also, the engine may fail along with other components on the vehicle without warning as no there is no indicator light warning of the problem.the vehicle was purchased on 3/29_23 from a used car dealership, whom allegedly claims to have inspected the vehicle thoroughly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505743February 6, 2023
SERVICE BRAKES, STEERING
The vehicle slid out of gear with no keys or brake; children were in car and escaped injury but VERY unsafe Gear shift lever broke off steering column (separate incident)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494247November 19, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
The first time I started to have issue was rear ABS sensor started going in and out got repaired and they said the wires going down the frame rail are getting pinched by the fuel tank in the frame rail then my backup camera went and same issue I was told by dealer and now my drivers side rear blinker is doing the same where starting to not work and from what I found the wires are being broke between fuel tank and frame rail from the factory they way the run the harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493785November 16, 2022
TIRES:SIDEWALL
Both front tires separated near the rim lt275/70r18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485192September 19, 2022
STEERING, SERVICE BRAKES
The power steering pump bolts sheared off their mounts, causing a catastrophic and instant loss of my ability to steer and/or brake without great difficulty. While we were in a parking lot at the time, we had just crossed over a mountain pass, while hauling a 7200 lb travel trailer. Had it detached on a downhill, winding highway, this VERY easily would have been a fatal flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479478August 16, 2022
UNKNOWN OR OTHER
My 2015 truck has 89,000 miles. The emission system DPF was replaced under EPA settlement with RAM at about 20,000miles. The DEF system failed at 89k. When it failed the truck started bellowing toxic ammonia from the exhaust. When the system failed, a check engine light came on and the truck indicated I had 150 miles before 5 MPH line mode. The amonia Fumes where overwhelming. You could see the cloud coming out of the exhaust. The dealer confirmed the DEF pump failed. However the pump is still working and pumped half a tank of DEF into my exhaust system in less than 30 miles. Independant shop suspects additional damage to NOX sensor and other parts as a result of the pump failure. Ram admits the pump is a high fail item but not covered past original 80k emissions warrenty. The pump is 1,400 dealer list. I have never heard of a vehicle having less than 100,000 10 year emissions warrenty. My VW TDI passat has over 150k full emissions warrenty from the EPA settlement. I don't understand how RAM is not liable for low milage emission failured below 100k miles. The pumps fail alot! Apparently they have been or are trying to redesign them. This is one leading reason why owners delete unreliable emission designs. I would like my emissions failure covered by RAM and the software logic updated on all RAMs to shut down DEF pumps when they fail so they do not produce heavy toxic ammonia clouds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 2500