Porsche Macan Complaints (2019)

21 consumer complaints on file.

#11765784September 21, 2026
EXTERIOR LIGHTING
Right headlight assembly (low beam) stops working properly. Running light and high beam works fine but not the low beam. Installed a replacement bought on ebay which worked for a few months but the same issue eventually reappeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765580September 19, 2026
EXTERIOR LIGHTING
My 2019 Porsche Macan S driver side low beam lamp failed. As this vehicle is so advanced, it is failing to report headlamp failures. It is safety concern because during the nights it can create blind spots and opposite traffic failed to recognize it is 4 wheeler vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757784August 18, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM
I want to report a series of premature material and component failures on my 2019 Porsche Macan (under the VIN given in this claim). In September 2025, our vehicle suffered a complete internal LED headlight blowout. When I explicitly asked my service advisor if this was a known manufacturer defect, I was told that this failure "occurs frequently" and that my only option was to pay full price for an entire replacement assembly. Charging a customer full price for a sealed, lifetime component while simultaneously acknowledging that it fails regularly is unacceptable. A premium safety component should not suffer total internal failure at this mileage under normal use. Furthermore, this vehicle previously underwent a full sunroof replacement in May 2023 at our Porsche dealer Marin that was paid by our insurance, not Porsche, when a class action lawsuit was actually ongoing and nobody told us denying manufacturing defect. Nobody mentioned the official Porsche Sunroof Settlement. At that time as well, our service team failed to inspect or warn us about the adjacent panoramic sunshade mechanism in the headliner attached in sandwich in the headliner design and linked to its electrical wiring. The sunshade tracking has now failed and collapsed without any force applied—a direct result of the structural warping and moisture issues associated with the original sunroof defect. And it is regularly collapsing while we are driving causing serious danger. Separately buttons of the airbag sensor under the central mirror, AC vents and windows are breaking without excessive force. All these defects have been corrected in the new Macan models rooftop, headlights, sunshade and windows and ac vents buttons revealing clear design flaws.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752745July 24, 2026
EXTERIOR LIGHTING
Passenger low beam led stopped functioning at 39k, with no warning light of it ceasing to function. Safety of passengers and driver were at risk. Went through diagnostics at dealership, diagnosed to need a complete headlight assembly replacement. Was told by Porsche dealership as well as independent shops that this is a “known problem” with these Macan headlights. Did the replacement and 2k miles later, same issue presents. Blinker works, high beam works, running light works. Low beam non functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741620June 2, 2026
ELECTRICAL SYSTEM
The contact owns a 2019 Porsche MACAN. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal loud sound. In addition, the contact stated none of the safety features functioned as intended. The vehicle was taken to the dealer where it was diagnosed with a failed power control module. The contact was informed that the power control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740263May 26, 2026
EXTERIOR LIGHTING
Component/System: Exterior lighting — right front low beam headlight. Vehicle is available for inspection upon request. 2019 model year vehicle has 65,000 miles Safety risk: The right low beam headlight failed, reducing forward visibility on the right side during nighttime driving and in low-visibility conditions. This creates risk of failing to see pedestrians, road hazards, or lane markings, and may cause oncoming drivers or law enforcement to misidentify the vehicle as a motorcycle. Dealer/service confirmation: Failure has not yet been confirmed by a dealer. Manufacturer/other inspection: No additional inspections conducted. Prior warning symptoms: No warning lamp or dashboard message appeared prior to failure. The headlight went out without prior indication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729433April 6, 2026
EXTERIOR LIGHTING
Headlight on the passenger side. Very common for this year and model Porsche. We took the car to a carwash. We entered with both headlights working. We went straight home and as we pulled into the garage we saw that the passenger side headlight wasn't working. There was no indication on the dashboard or warning that the headlight was out. I had to drive home in the dark in unsafe conditions with only 1 headlight and I wasn't aware that I had only 1 headlight. Roads were dark other cars didn't realize that it was a car with 1 headlight and not a motorcycle. We looked up information about the headlight and learned that it is very common and it is a mechanical failure of Porsche that has not been corrected. Replacement of the headlight is $5,000. which is completely unacceptable when it is a mechanical issue. The car needs a recall. Porsche should pay for the replacement. My insurance denied my claim and said it was a mechanical problem and should be handled by Porsche. There is no damage on the outside of the headlight. Somehow water got inside and blew out the headlight. We read about this problem online. Porsch knows about this problem. They are not taking responsibility for their mechanical failure. There is alot online about complaints from owners and no help from Porsche. March 29, 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726988March 25, 2026
EXTERIOR LIGHTING
I have an accident-free 2019 Macan S with 40k miles. Recently my passenger side headlight went out, so I took it to the auto repair shop I use (they specialize in German cars). The passenger side light assembly has been deemed faulty, and I am still driving without a headlight -- concerning for safety reasons as well as for possible ticketing. After reading online, I see many Macan/Cayenne owners share the same light assembly issue - 2019+ cars in the 35k-50k mileage range. The quote for the new assembly is $5200. This is a known issue that is not the result of normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726764March 24, 2026
EXTERIOR LIGHTING
Head light Low beam on passenger side failed and no longer works
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724681March 16, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle keeps entering limp mode when driving. Complete loss of power car cannot move and is left stranded. Vehicle has been at the dealership diagnosed and repaired over 4 times but the problem still remains. Dealer states there is no rat or electrical damage, battery was replaced and software updated but the car keeps losing all power and needs tows constantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720860February 27, 2026
EXTERIOR LIGHTING
My headlight on the right side stopped working after 6 years and I took it to the Porsche dealer to get it fixed and it turns out that it is a non-serviceable part and that it will need to be replaced as a pair and the bill is well over $7000. The dealership confirmed that it was the LED module that burned out and the whole headlight assembly will need to be replaced. This is of huge concern due to the fact that this is a major safety item for the car and that it should be a simple bulb change that should be serviceable. Because the right headlight was not working, the left headlight seems to be not aiming correctly as it is dipped towards the floor. There was no warning light or messages to tell me about the issue. I found out my headlight was out while driving at night. This is very dangerous when driving at night with minimal lighting.It is outrageous that I need to change both my headlight to change the led module that burned out. I did a lot of researching and there has been quite a large amount of people have the same issue with the headlight especially for model year 2019-2021. I feel that the headlights are defective or wasn’t designed well and the repair or replacement of these headlights should be covered. I reached out to Porsche North America for assistance to this matter but my car is out of warranty and they will not cover the cost of replacement. The headlight or LED module for the low beams should be designed to last the life of the car or be serviceable and affordable to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703292December 5, 2025
EXTERIOR LIGHTING
Passenger side headlight failed and malfunctioned partially, DLR works properly but low beam light failed without notice. there is no warning lamp or message displayed to warn driver the headlight is failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589510May 19, 2024
AIR BAGS
Failure of the front passenger side seat sensor failed causing the passenger seat belt to not be activated. Seems exactly like the 2015to 2018 recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562137December 27, 2023
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was going under 30 mph on a regular road. Avoiding a collision, one of the front wheels locked causing the vehicle to flip.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519111April 26, 2023
EXTERIOR LIGHTING
Right headlight assembly defective. Turns out MANY 2019 Macans have this same problem. Only 2019 and only the right side. VERY expensive repair, and many would put it off causing a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469030June 13, 2022
STRUCTURE:BODY
On Sunday June 5, 2022, I had to remove my 2019 Porsche Macan S right rear tire because it had a screw in it. I ahd to do it that day because its leaking had increased and it went totally flat, while I had been waiting many days for my purchased tire and road hazard service. I removed the tire and put in a temporary plug so it could be taken to the servicing dealer, Porsche Silver Spring, MD, on Tuesday June 7, 2022. While I was doing this work, the right rear jack lift point on the car failed and moved sideways towards the inboard of the car, allowing the jack to move under the car. Fortunately I was able to get the tire back on, but the car fell onto the jack and was damaged. The trim pieces and right rear door were damaged. I have pictures of the damage and the failed jack point. I was using the Porsche supplied jack and at all times followed all Porsche directions from the Porsche supplied “Good To Know” app, to the letter. On June 8, 2020 the dealership contacted me and confirmed that the jack point had failed and required replacement. They are also obtained an estimate of the cost to repair the damage to my vehicle caused by the jack point failure. I was very lucky not to have been injured. I believe this is a serious safety problem. I will provide more information upon request, including pictures. I was unable to load the pictures from my cell phone on this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429930August 20, 2021
UNKNOWN OR OTHER
Car intermittently reverses in drive while coming out of park (on flat surfaces). Provided videos of incidents to Porsche but they have not been able to identify the issue. This has almost caused an accident. Two people were standing behind my car when I put the car in drive but it reversed. Dealer has investigated (very cursory) on multiple occasions now based on the video evidence but has been unable to replicate the issue (since it’s intermittent) and therefore will not take action. (I can provide videos but there is no option to do so on this upload). Incident date below is most recent incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384174December 19, 2020
ELECTRICAL SYSTEM
THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE CIGARETTE 12 V OUTLET ON ABOUT EVERY THIRD OR FOURTH USE. THIS WOULD HAPPEN EACH TIME AFTER YOU PUT IN A NEW 20AMP FUSE. I CAN'T TELL WHETHER THIS IS CAUSED BY THE AIR PUMP OR THE CIRCUITRY ON THE CAR. I HAVE GONE THROUGH FIVE FUSES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384179December 19, 2020
SERVICE BRAKES
THE ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP. THE WOULD HAPPEN WHEN THE CAR HAD BEEN DRIVEN. THIS HAPPENS IN COLD OR HOT WEATHER. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING. THIS PROBLEM STARTED WHEN THE CAR WAS ABOUT TWO TO THREE MONTHS OLD. I ALSO HAVE A 2020 AUDI Q7, AND IT HAS ALMOST THE SAME ISSUE WHEN BACKING UP. HOWEVER, IT DOES MORE IN THE MORNING WHETHER THE WEATHER IS HOT OR COLD. WE VISITED AN AUDI DEALERSHIP BUT THEY FOUND NOTHING. A SEPARATE COMPLAINT HAD BEEN FILED UNDER MY NAME AS WELL. BOTH CARS HAVE THE SAME 3.0L V6 ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300205January 17, 2020
UNKNOWN OR OTHER
THE VEHICLE SPEEDOMETER SHOWS A SPEED THAT EXCEED THE ACTUAL SPEED BY UP TO SIX PERCENT. PORSCHE CLAIMS IT IS WITHIN THE LEGAL LIMIT AND THEY DO NOT NEED TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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