Nissan Sentra Complaints

5,975 consumer complaints on file.

#11755497August 7, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Nissan Sentra. The contact stated that while driving at various speeds on several occasions, the messages "Engine Stall - Stop Safely", "Service Due in 0 Miles", and "System Malfunction Not Available" were displayed. The contact stated that the vehicle lost power and stalled. The contact stated that the brake warning light, check engine light, oil warning light, and an unknown warning light were illuminated. After approximately 10 minutes, the vehicle was able to be restarted. The vehicle was taken to the dealer on two separate occasions; however, the failure could not be duplicated. On the third visit to the dealer, the dealer diagnosed a burned fuse box and wiring harness. The fuse box and wiring harness were replaced. Approximately one month after the repair, the failure reoccurred. The vehicle was returned to the same dealer, but the failure could not be duplicated. The dealer suggested that the issue might be associated with outside or thermal interference that affected the wiring harness. The manufacturer was notified of the failure. The failure mileage was approximately 9,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755303August 6, 2026
POWER TRAIN
I am writing to report a life-threatening, sudden-onset mechanical defect in my vehicle’s Continuously Variable Transmission (CVT). While driving in heavy traffic, my son experienced a complete and sudden loss of motive power without any warning or dashboard lights. The vehicle abruptly stopped accelerating in a live lane, nearly causing a catastrophic rear-end collision. At just 70,000 miles, far below the expected lifespan of a major powertrain component, a certified technician at B&K Transmission confirmed a total internal CVT failure, requiring a $6,000 replacement. Nissan Customer Care refused any goodwill assistance, citing that the vehicle is beyond its warranty and the temporary extensions granted by previous class-action settlements. However, the expiration of a settlement window does not eliminate an ongoing safety crisis. A transmission failure at 70,000 miles is a systemic defect, not standard wear and tear. Thousands of these defective vehicles remain on public roads, putting unsuspecting drivers at risk of sudden, lethal highway failures. I urge NHTSA to immediately open an investigation into Nissan CVT failures and issue a mandatory safety recall. Automakers must not escape accountability for severe roadway hazards simply because a warranty has lapsed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754961August 5, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
On Friday, July 3, 2026, at approximately 9:30 PM, while driving on the parkway at an approximate speed of 65 miles per hour and preparing to merge onto the highway, the vehicle unexpectedly stalled completely. I was able to safely maneuver the vehicle to the shoulder of the road. After a few minutes, once the immediate traffic situation on the highway entrance cleared, I attempted to re-engage the vehicle. While the engine started, it immediately began revving excessively high without corresponding forward momentum. The vehicle moved at an extremely slow pace despite the high engine RPMs, indicating a severe loss of power transfer to the wheels. Current Status: The vehicle is presently parked and cannot be driven due to this ongoing issue. It remains inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754724August 4, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Subject: Request for Assistance Regarding Safety Concern with 2026 Nissan Sentra , I am writing to respectfully request your assistance regarding a significant concern with my recently purchased 2026 Nissan Sentra. When I purchased this new vehicle, I did so with the expectation that its safety features and technology would meet the quality standards associated with the Nissan brand. Unfortunately, I have experienced an issue with the rear backup camera that has left me concerned and disappointed. Shortly after taking delivery of the vehicle, I noticed that the backup camera produces an image that appears blurry and lacks the clarity necessary to confidently identify objects, pedestrians, and other surroundings while reversing. Because the backup camera is an important driver-assistance and safety feature, its performance has raised concerns about its effectiveness in supporting safe vehicle operation. In an effort to resolve the matter, I brought the vehicle to Nissan for inspection. Following the evaluation, I was advised that the image quality was considered normal for the system and that no repair or corrective action was available. While I appreciate the assessment that was performed, I remain concerned that the camera's image quality falls below what a reasonable customer would expect from a brand-new vehicle. What makes this situation particularly frustrating is that I have owned and driven older Nissan vehicles whose backup camera systems provided noticeably clearer images. In comparison, the camera installed in my new Sentra appears to offer a lower level of visibility and confidence than systems found in some older vehicles and competing models. Had I known that the backup camera would perform at this level and that no repair or upgrade option would be available, I would have carefully reconsidered my purchase decision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754143August 1, 2026
UNKNOWN OR OTHER
I am submitting this complaint regarding what I believe is a premature paint system failure on my 2024 Nissan Sentra (VIN: [XXX]). At approximately 30,000 miles, the paint on the rear bumper and the front hood has developed extensive chipping and peeling that appears excessive for a vehicle of this age and mileage. While some stone chips are expected during normal driving, the extent and severity of the paint failure suggest the factory paint system may not have been properly applied. The damaged areas appear to have little or no visible primer beneath the paint, indicating what I believe may be poor paint adhesion, inadequate primer application, or an insufficient clear coat. The paint chips away very easily, exposing the underlying surface. I initially brought the vehicle to Loyalty Nissan in Short Pump, Virginia. Because that dealership does not have a collision or paint repair facility, I was referred to Hyman Brothers Nissan in Midlothian, Virginia for evaluation. During my discussions at Hyman Brothers, I was verbally informed by the dealership's paint technician that the condition appeared consistent with either an insufficient amount of hardener in the paint, an excessively thin clear coat, or both. Based on my own observations, I also believe the primer may not have been properly applied because little or no primer is visible where the paint has chipped away. However, these observations were not included in the dealership's written documentation. I opened a case with Nissan Consumer Affairs requesting warranty coverage. My claim was denied based solely on photographs submitted for review. I do not believe the concerns raised by the dealership personnel regarding the apparent quality of the factory paint application were fully considered during Nissan's review. Not enough room for the rest of information INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752668July 24, 2026
UNKNOWN OR OTHER
Transmission slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752295July 23, 2026
ELECTRICAL SYSTEM
3/4 doors will not lock/unlock using fob, or the door controllers. This increases risk of theft, car jacking, and safety as the locks do not engage while driving. Very dangerous. Windows do not roll up/down, which when paired with the doors needing to be locked/unlocked manually can cause one to become trapped, especially with passengers. Dealership charged me $200 to tell me that the locks is were broken wanted to charge me $1200 to fix only two.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752475July 23, 2026
SERVICE BRAKES
My 2017 Sentra is suffering from the exact silicone outgassing defect detailed in Recall 21V135000. My replacement switches keep failing because the car requires the updated protective grommet, but Nissan is excluding my VIN from receiving the campaign kit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752538July 23, 2026
POWER TRAIN, ENGINE
Well thankfully it did not happened while driving i stopped it one day to replace the engine (a lil more info i am a mobile mechanic registered with the state of CA) with some year make and model and sub model i finish replacing and next thing later i have no spark i did my diagnostics check wiring fuses relays sensors and still no spark i qent to carfax and notice it as 2 recalls related to my no spark issue regading ckp sensor and cmp sensors and the other recall about a internal problem with ecm i tried calling dealership they know its a incomplete repair but seems like they dont want fix or do something about it now i do need my car to go and repair my customers vehicles and my car dont want to start due to the recalls and from what i read about on nhtsa said that the manufacturer by law is required to assist with a refund, temporory vehicle borrowed or funds for transportation if they cant fix, or shortesh in parts in the mean time or something like that i called about 3 times today first tried to make an appointment and they said no reponse with parts depertment okay we hang up so i call again right away but this time i went directly to parts department and asked for the related parts they said they had them in stock then i commented about my recalls and then they transfer me to appointment department and they told me parts department aint answering i told her i just got transfered feom parts department they said they have the parts in stock so whats the problem she didnt said nothing and only said we will give u a call back for ur appointment i never got a call back 5 hours later i called again something just covering up lie after lie.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752264July 22, 2026
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
Subject: Complaint Regarding Greenacres Nissan – Sale of Vehicle With Immediate Safety Issue and Failure to Provide Resolution I am submitting this complaint regarding Greenacres Nissan and the handling of my vehicle purchase. I purchased a vehicle from Greenacres Nissan and took delivery on 7/3/26. Within five days of delivery, the vehicle developed a serious safety-related issue that made it unsafe to operate. I immediately contacted the dealership and returned the vehicle. The dealership currently has possession of the vehicle because it is unsafe to drive. I was informed that the repair requires a part that is on backorder, with no estimated arrival date. I was advised the repair could take months or longer. Despite the vehicle being unavailable and unsafe, I remain responsible for my loan payments. I requested that the dealership provide a reasonable resolution, including replacing the vehicle, assisting with a financing solution, or providing another option that would allow me to have safe transportation. The dealership has refused to provide a practical resolution and continues to tell me that I must wait indefinitely for the repair part. My complaint is not that a repair is needed. My concern is that a newly purchased vehicle became unsafe almost immediately after delivery and I have been left financially responsible for a vehicle I cannot use. I am requesting that this matter be reviewed and that Greenacres Nissan be encouraged to provide a fair resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751602July 20, 2026
WHEELS
I purchased a brand new 2026 Nissan Sentra from McGavock Nissan Lubbock back in XXX. Not the base model but the fully loaded all bells and whistles model. At 9pm on Friday. XXX, after dark a truck carrying metal dropped some of his load. Although I tried to avoid it I did end up striking a piece of the metal while 2 hours from Lubbock. The metal sliced a tire open from the side. I went to the trunk to get the spare tire only to find the spare tire compartment was empty. I had to spend $300 to have the car towed. I had to spend $200 to rent a hotel room since it was late and all the tire places were closed. Not having a spare in the car had me stranded overnight in [XXX]. I had to purchase a tire, jack, and wheel wrench to change the tire. So I'm out roughly $500 and change because there was no spare to get me home. Both Texas DPS and Canyon Police Department showed up to check on me. Both Officers were flabbergasted that the car had no spare or emergency equipment. So it's not a common occurrence or a well-known one. On XXX I went to McGavock Nissan Lubbock and spoke to Sales Manager Willis Hockett. I explained the story to him and asked for the emergency tire accessories the car traditionally came with. What he told me was that spare tires and the emergency equipment to put them on are now upgrades that you have to pay for. That it was my fault for not asking about the spare and emergency equipment during the sale. That if it was not on the window invoice that the car did not come with it. I asked why this "upgrade" wasn't included in the Nissan commercials or the paperwork I reviewed before I purchased the vehicle. I also asked why I wasn't informed by the sales person that the car was being sold in pieces instead of as a whole unit. Nissan is selling Brand New fully loaded vehicles without the standard safety equipment. This led to my being stranded overnight in a town 2 hours away because tire places were closed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751349July 19, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear view back up camera very blurry and distorted since I’ve bought the car. I’ve tried changing the camera settings to clear the image clarity. I’ve checked to see if a protective film was left on from the lot, which was not. Rearview camera is not the only means to check surroundings while in reverse but it poses a safety risk when I cannot make out people clearly while walking past and certain edges from the screen on how close I’m getting even when it’s beeping to let me know. I’ve had backup cameras in my vehicles prior, so I’ve come to use that very frequently. It resembles a distorted fish bowl look. Vehicle is now at 1,020 miles. When compared to a multiple other vehicles, 5 plus years older, having much better clarify, it’s a cause for concern if there is a defect or something that can be done to fix this widespread issue with the 2026 Nissan Sentra.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751270July 18, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
I bought this item from Temu, took it to the mechanic, the mechanic said it is garbage, the condenser will explode under pressure and the compressor ECV is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751232July 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2021 Nissan Sentra has experienced multiple false Automatic Emergency Braking (phantom braking) events where the vehicle suddenly applies the brakes despite there being no vehicle, pedestrian, or obstacle in its path. This issue occurred before and after my vehicle was serviced by AutoNation Nissan Chandler on June 12, 2026. Despite recent dealership service, the problem continues to occur. The unexpected braking creates a serious safety hazard because it can cause the vehicle to slow or stop unexpectedly in traffic, increasing the risk of a rear-end collision or other accident. I am also concerned that these repeated sudden braking events may be causing excessive stress or premature wear to vehicle components such as the engine mounts, suspension, and struts. Vehicle Information: Year: 2021 Make: Nissan Model: Sentra Mileage: Approximately 139,659 miles I am submitting this complaint because I believe this recurring phantom braking issue is a significant safety concern that should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750871July 16, 2026
AIR BAGS
My car was legally parked on the street near my apartment, and was hit about a month ago that left my car totaled and my trunk completely crushed in, and the back seat caved in. My car was then hit a 2nd time two weeks ago, from the back, and both times, my car ricocheted and hit the car parked in front of mine. Both times. Police said first driver had to be going at least 80 to 90 mph, and would definitely killer someone if anyone was sitting in my back seat. 2nd car was going just as fast. Not as much damage to his front fender and minor side damage, but his air bag deployed. Why did my Nissan Sentra not deploy ANY airbags for EITHER of those accidents? Luckily I was not in or driving the car. But my safety all the other times I was driving?! Unacceptable. The air bag lights were working and on too. I no longer have the car since it has been towed away to a salvage yard. I only have pictures and videos of the damage with no airbag in sight. I bought the car in 2020 at Gardena Nissan, which is later found out and realized they gave me the wrong car fax report for my car, I think intentionally. I only have the accepted police report from 2nd accident. I’m still waiting for the 1st accident police report with the case number listed below on this form. I had to request by mail since it involved a criminal case now. Is been a few weeks now and I’m still waiting for them to mail it to me per my request. But there is still an ongoing court case going on against the 1st suspect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11750579July 15, 2026
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749986July 13, 2026
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2011 Nissan Sentra. The contact stated that while driving at 70 MPH, the vehicle stalled, and the engine seized. The contact stated that several unknown warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The contact stated that several days later, while attempting to start the vehicle, the vehicle started as needed. The vehicle was taken to an independent shop where it was diagnosed with ECM failure. The contact was informed that a heavy voltage overload had caused a hole in the ECM. The contact was informed that the ECM needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that an unknown recall with a similar failure was performed in 2012. The contact was advised to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749705July 11, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Collision warning sound happens randomly for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749587July 10, 2026
TIRES, TIRES:BEAD, TIRES:SIDEWALL
This is for the trailer, your system couldn't recognize VIN or license plates ST 205, 75R15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749670July 10, 2026
POWER TRAIN
On Wednesday July 8, 2026 at approx 7:45 AM The powertrain system failed entirely due to a catastrophic malfunction of the Xtronic CVT (Continuously Variable Transmission), which completely and instantly failed with absolutely no prior dashboard warning lamps, check engine lights, or symptoms. While traveling at approximately 40 MPH on a public road, this unexpected defect caused an immediate and total loss of vehicle propulsion in active traffic, forcing following vehicles to brake aggressively to avoid a high-speed rear-end collision. With zero throttle response or engine acceleration, my safety was severely compromised as I was forced to blindly coast across active lanes of traffic to reach a gas station with barely enough power to get into the station lot to escape the hazard. This is a highly busy area and gas station, making it even harder. The vehicle is currently sitting at an authorized Nissan dealership service department, where technicians formally inspected the vehicle, confirmed a total internal failure of the CVT unit, and issued a $5,800 replacement quote. The vehicle and the failed transmission component remain fully available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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