Mazda Mazda2 Complaints

48 consumer complaints on file.

#11763827September 12, 2026
SEATS
The 2011 Mazda2 has an active recall (recall campaign 0917B) which does not include my vin number. However, the lifter link push nuts on my vehicle failed, resulting in the entire left side of the driver seat becoming detached. Mazda Dealership 51743 (Lucki Mazda in Woodbridge, VA) inspected and diagnosed as the same issue in the 0917B recall campaign. Severity of the breakage is such that the recommendation is to replace the entire seat bracket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575635March 5, 2024
SEATS
My wife and daughter and I were driving out of the driveway. The driver's seat came completely detached from the frame and I ended up rotated and laying backwards in the driver seat. This is extremely dangerous and could cause serious injury or death. This was a recall for 2010 and 2011 models but this was manufactured in 12/11 so it didn't fall into the recall. This is exactly the issue that was described in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553002November 1, 2023
SUSPENSION, STEERING, SEATS
I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May 2016. Mazda however says that my VIN does not qualify even though the build date range does show its covered. The problem at first was noted by the Kent Mazda dealership in 2019 but said the vehicle's small framing could cause this. This vibrating has become more clear and causing my vehicle to shake violently when steering. It has made me very fearful as each mechanic I take it to cannot find the source of the issue and overlook it. Mazda Corporate has not been helpful and overlooks the safety as it is something I've brought up to them. The original recall is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532487July 15, 2023
TIRES
Tire size: P 185 / 55 R 15 I believe there is a manufacturing defect with the Firestone Firehawk tires. The tires are prematurely cracking, these tires are supposed to have a 50,000 mile limited warranty. I replaced all four tires on 6/18/2022 and today (7/15/2023) I noticed there was deep cracking through the treads and into the sidewall. I currently have the tires and it is available for inspection upon request. I believe that cracked tires are a safety issue that could put myself and other cars at risk. The Firestone store mentioned the Firehawk tires were discontinued for the car. That cracking was a known issue on these tires and they refused to send the tires in for a warranty replacement. Tire Identification information: Front driver side tire: DOT RB8X FH1 4320 Front passenger side tire: DOT RB8X FH1 3421 Both rear tires: DOT RB8X FH1 4521
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503910January 26, 2023
STRUCTURE:BODY, EXTERIOR LIGHTING, STEERING
I bought this 2014 Mazda 2 Sport HB on Thursday January 26, 2023. Upon driving it home, this vehicle with only 41,280 miles on it, shook, vibrating , hearing a very loud popping clicking sounds. Like body metal clanging. It was hard to see. I don’t know if the low beams were set wrong or what but visibility wasn’t good with the low beams at all. I told him that the air conditioner made a horrible loud noises when cranked on high. I asked to take it to a mechanic and I was assured that their mechanics looked it over thoroughly. It has so much wrong with it. I was ripped off. Over $ 13,000 today. The car is in bad shape. It had one wreck I found out. This car looks ok, but it’s the worst car I have ever driven. My short instructed test drive wasn’t long enough to tell everything, but by the time I got home I knew that I was sold a lemon. Perhaps they didn’t know, but come on… This car is junk. It needs junked. This is the truth. I don’t believe it should be on the highway or resold again. Especially not 11,500 that turned into 13,000. I don’t have money for gas to be trying to fix garbage . Why would it have 2 owners and be a 2014 and only have 41,280 miles on it. They saw me coming and I explained that I can’t be ripped off. They didn’t care. I only drove it home and I know it’s really unsafe and not road worthy at all. Very difficult to steer compared to any other vehicle I have ever driven. It scares me truthfully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432440September 10, 2021
STEERING, SUSPENSION
The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. When the dealership looked up my VIN, it was not a serial number listed under the recall list. However, it had the same issues as the recall. These issues were listed as "requires immediate attention." The Steering rack and pinion, and also the front struts with bearing mounts have all been replaced by the dealership and an alignment was performed. I had to pay for this safety issue out of pocket because my VIN was not listed under the recall list. I would like to report this VIN under the recall list and request a refund for the work performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423265July 2, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2011 Mazda Mazda2. The contact stated while driving at 70 mph, the glass sunroof spontaneously exploded and shattered causing the glass to enter the vehicle. The contact stated that no object hit or caused the sunroof to shatter. The contact pulled the vehicle over to the side of the road to clean up the class that was in the vehicle and then continued driving to the residence. The vehicle was diagnosed but not repaired. The manufacturer was not made aware of the failure. The failure mileage 150,000. Consumer stated sunroof was an aftermarket installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378040December 5, 2020
STEERING
WE HAD OUR RACK AND PINION STEERING REPLACED AT THE MAZDA DEALER ON NOVEMBER 20, 2018 DUE TO CLONKING IN THE STEERING RACK. MY SON IS REPORTING THAT THE CLONKING AND STEERING IS MUCH WORSE WHEN SITTING STILL AND TURNING THE STEERING WHEEL AND WHEN MAKING RIGHT AND LEFT HAND TURNS WHILE DRIVING. HE ALSO SAID THAT THE CAR DOESN'T WANT TO STEER STRAIGHT ON THE FREEWAY. I REPLACED THE FRONT PADS AND ROTORS AND FRONT STRUTS IN 2018 AS WELL. I INSPECTED THE STRUTS AND BRAKES AND SUSPENSION TODAY AND FOUND THEM TO BE IN EXCELLENT CONDITION. I FIND THAT THE RACK AND PINION IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341847July 28, 2020
SEATS
THE DRIVER SEAT SHIFTS FROM THE BASE, ON OCCASION IT HAS SLID FORWARD. THE CAR WAS IN MOTION WHEN THIS TOOK PLACE BUT I WAS ABLE TO PUSH BACK AND IT WENT BACK INTO PLACE. THERE COULD BE BOLTS THAT HAVE BEEN LOOSENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340631July 21, 2020
VEHICLE SPEED CONTROL
I WAS TURNING LEFT ON A PROTECTED GREEN ARROW WHEN A TRUCK ON THE LEFT LANE SPED UP AND I NOTICED T MERGED AND I WOULD GET HIT I TRIED TO GO OFF TO THE SIDE OF THE ROAD BUT THE STEERING WHEEL WAS STIFF AND WHEN I PRESSED ON THE GAS IT DID NOT MOVE THEN IT JERKED ME FORWARD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11322956May 1, 2020
SERVICE BRAKES, STEERING
STEERING HAS BEEN MAKING A CLUNKING NOISE WHEN TURNING. HOWEVER, ON 4/30/2020 UPON TURNING ONTO THE ENTRANCE RAMP TO THE INTERSTATE, STEERING AND BRAKING BOTH WENT OUT AND SWERVED BACK AND FORTH BETWEEN THE RAMP BARRIERS AND FORTUNATELY MADE IT ONTO A SHOULDER WITH OUT GETTING HIT OR HITTING A BARRIER. HAD TO BE TOWED TO MAZDA DEALER FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308545February 11, 2020
UNKNOWN OR OTHER
I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS VERY CANDID & HONEST IN THE REPLY. THE APPOINTMENT WAS 6-8-19. I HAVE YET TO RECEIVE A CALL THAT THE PART HAS ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251833August 27, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241071August 1, 2019
AIR BAGS, VEHICLE SPEED CONTROL, SUSPENSION
AFTER 3,000 - 5,000 MILES OF DRIVING EACH TIME, A VIBRATION BEGINS AND QUICKLY LEADS TO VIOLENT VIBRATION IN STEERING WHEN BRAKING FROM ANY SIGNIFICANT SPEED (30 + MPH). ESPECIALLY VIOLENT WHEN BRAKING FROM HIGHWAY SPEEDS TO AN EXIT RAMP. ALSO, THE AIR BAG SENSOR IS ON. AND THE DEALER TRYIN TO FIX IT BUT CAME AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202993April 22, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 MAZDA 2. WHILE THE VEHICLE WAS AT A STOP LIGHT, SMOKE APPEARED FROM THE CD PLAYER AND FLAMES APPEARED FROM THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO GROOVE MAZDA (LOCATED AT 10301 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 399-4467) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL MALFUNCTION CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182153February 23, 2019
STEERING
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175001February 7, 2019
SEATS
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE MAKING A U-TURN, THE FRONT DRIVER'S SEAT DISCONNECTED AND CAUSED THE DRIVER TO FALL TOWARDS THE FRONT PASSENGER SEAT. THE DRIVER WAS NOT INJURED AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,916.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162948December 21, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2014 MAZDA 2. WHILE DRIVING AT AN UNKNOWN SPEED IN REVERSE, THE CONTACT STRUCK AN EMBANKMENT AND THE VEHICLE FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CHEST INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED AS THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11161498December 15, 2018
SEATS
DRIVER'S SEAT CAME UNATTACHED FROM THE FLOOR MOUNTED SLIDES/BRACKETS THAT ALLOW FOR LEG LENGTH ADJUSTMENTS. CAR WAS IN MOTION, TRAVELLING APPROXIMATELY 35 MPH, AND IN THE CENTER OF THREE LANES OF TRAFFIC AT THE TIME. I PULLED OVER AND EXAMINED THE SEAT. WASHERS WERE UNDER THE SEAT, AND THE SEAT WOULD MOVE UP AND DOWN 8-10 INCHES ON THE LEFT (DOOR-SIDE) SIDE. SEAT WAS STILL ATTACHED TO BRACKETS/SLIDES ON THE RIGHT (CENTER-LINE / GEAR-LEVER) SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110605July 10, 2018
STEERING
STEERING "CLUNKS" WHEN TURNING LEFT OR RIGHT, AND METALLIC "CLANKS" ARE HEARD ON DRIVER'S SIDE UNDER DASH WHEN GOING OVER BUMPS. TOOK CAR TO LOCAL MAZDA DEALERSHIP, WHO DIAGNOSED "BAD STEERING GEAR" AND STATED "THIS CAR IS UNSAFE TO DRIVE." REPAIR BILL IS $1,200. LOOKING ONLINE, MULTIPLE MAZDA2 OWNERS HAVE REPORTED THE SAME PROBLEM. DEALER IS CURRENTLY REPAIRING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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