Mazda Mazda2 Complaints

48 consumer complaints on file.

#11105202July 2, 2018
SEATS
A RECALL WAS ISSUED ON THE 2011 MAZDA 2 MODELS RELATED TO A PROBLEM WITH THE SEAT HEIGHT ADJUSTER MECHANISM BECOMING LOOSE. BASED ON THE DESCRIPTION OF THE ISSUE, MY 2013 MAZDA 2 IS EXHIBITING THE SAME ISSUE. THE SEAT 'ROCKS' BACK AND FORTH, AS IF IT'S ONLY PARTLY SECURED. I CONTACTED MAZDA AND THEY REITERATED THAT THE 2013 MODEL IS NOT CURRENTLY COVERED UNDER THEIR RECALL, HOWEVER THE PROBLEM IS CLEARLY PRESENT ON MINE. IT IS MAZDA'S RESPONSIBILITY TO ENSURE THAT ALL SEAT MECHANISMS ARE FUNCTIONING SAFELY AND SECURELY. THE ISSUE WAS NOTICED EARLIER THIS YEAR AND HAS SUBSEQUENTLY GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074352February 22, 2018
AIR BAGS, SEAT BELTS
THE SYMBOL FRONT PASSENGER AIRBAG IS OFF AND BELT LIGHT KEEPS BLINKING ON THE DASHBOARD SINCE DEC 2017. I BOUGHT THIS FOR THE MAZDA DEALER AND THEY TOLD ME TO PAY FOR THE REPAIRS, I DON'T HAVE MONEY FOR THE REPAIR BECAUSE I DON'T HAVE WORK. PLEASE HELP ME WITH THE REPAIR, WE HARDLY USE AND PARK ONLY IN THE GARAGE.THANK YOU VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072302February 12, 2018
STEERING
CLUNKING NOISE AND FEEL, AND EXCESSIVE PLAY IN THE STEERING MECHANISM DURING LOW SPEED TURNS. THE PROBLEM BEGAN DURING THE FIRST YEAR OF OWNERSHIP. INTERNET FORUMS INDICATE THAT MANY OTHER OWNERS OF THIS MODEL EXPERIENCE THE SAME PROBLEMS. THE CAUSE IS FAILURE OF PART NUMBER DR613210XF, KNOWN AS THE ENERGY ABSORBER SHAFT. MAZDA IS AWARE OF THE FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045823November 13, 2017
STEERING
PROGRESSIVE POWER STEERING RACK FAILURE POWER STEERING RACK, WHILE TURNING, MAKES AUDIBLE CLUNKING/POPPING NOISE ACCOMPANIED BY VIBRATION AND EXCESSIVE PLAY IN STEERING. MOST NOTICEABLE WHEN MAKING A LOW-SPEED THREE POINT TURN, I.E. BACKING INTO OR OUT OF A PARKING SPACE. COMPLETE STEERING FAILURE MAY RESULT IF NOT CAUGHT OR ADDRESSED EARLY. OCCURRED IN A NEW, VERY LOW-MILAGE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032628October 10, 2017
SEATS
BACK IN APRIL I WAS SENT A NOTIFICATION THAT THERE WAS A RECALL ON THE SEAT HEIGHT ADJUSTMENT AND THE PARTS WILL BE AVAILABLE IN JUNE. I DIDN'T GET A LETTER UNTIL THE FIRST WEEKEND OF OCTOBER AND SCHEDULED AN APPOINTMENT AS SOON AS I COULD WHICH WAS A WEEK LATER ON OCTOBER 9TH. WHEN I GOT THERE I WAS TOLD THE WAIT WILL BE AT LEAST 1 1/2 HRS MAYBE MORE. I WISH I WAS TOLD THAT NOT 1 HR MAYBE MORE AS STATED IN THE LETTER. AFTER AN 1 HR OF WAITING WAS TOLD THEY COULDN'T DO IT BECAUSE THEY DID NOT GET ALL THE PARTS IN YET AND THAT IT SHOULD BE IN THE NEXT DAY. REALLY? I HAD SET UP AN APPOINTMENT A WEEK AGO AND THEY COULDN'T TELL ME THIS BEFORE WASTING MY TIME. NOW I CAN'T GO BACK BECAUSE OF MY SCHEDULE AND NEED MY CAR. I DON'T HAVE THE TIME FOR SOMEONE ELSE TO DRIVE ME AROUND. I HAVE HAD PROBLEMS WITH THIS SPECIFIC LOCATION AND NO LONGER GO THERE FAR SERVICES BUT DID FOR THIS BECAUSE IT IS THE ONLY MAZDA DEALERSHIP I CAN GET TO. JEFF HAAS MAZDA 11222 KATY FREEWAY HOUSTON, TX 77043 I DON'T KNOW WHAT TO DO NOW BECAUSE I DON'T WANT TO GO BACK THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030316September 28, 2017
SUSPENSION
REAR SHOCKS HAD TO BE REPLACED AFTER 65,000 MI. NO SIGN OF AN ISSUE PRIOR. DROVE TO AND FROM WORK ON A SUNDAY, MONDAY MORNING ALL FLUID HAS LEAKED ONTO MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030122September 27, 2017
STEERING
I PURCHASED THIS MAZDA 2 NEW IN JANUARY 2012. SEPT 2014 I NOTICED THE STEERING BINDING AND MAKING NOISE. DEALERSHIP DIAGNOSED AS RACK AND PINION ASSEMBLY DEFECTIVE. A YEAR LATER SEPT OF 2015 THE SYMPTOMS HAPPENED AGAIN, AND ASSEMBLY IS REPLACED AGAIN. NOW SEPTEMBER 2017 THE UNIT HAD GONE BAD AGAIN AND DEALERSHIP ADVISED ASSEMBLY NEEDS REPLACED. I HAVE HAD ALL WORK DONE AT MAZDA DEALERSHIP. WHEN I CONTACTED MAZDA ABOUT THIS ISSUE I NEVER RECEIVED A RESPONSE. DEALERSHIP WAS ALSO TO TALK TO MAZDA TECH SUPPORT AND AGAIN NOTHING. THREE RACK AND PINION UNITS IN 5 YEARS SEEMS TO INDICATE A PROBLEM. I HAVE 51,000 MILES ON THE CAR. I DRIVE BACK AND FORTH TO WORK AND TO THE Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024202September 19, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013708August 8, 2017
STEERING
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE MECHANIC DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT SPOKE WITH AN UNKNOWN DEALER IN BRISTOL, TN, BUT DID NOT REMEMBER WHAT WAS STATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE CONTACT SPOKE WITH BILL GATTON MAZDA OF JOHNSON CITY (2909 N ROAN ST, JOHNSON CITY, TN 37601) WHO STATED THAT THEY DID NOT KNOW ANYTHING ABOUT THE STEERING GEAR BEING DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013015August 5, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000123June 19, 2017
WHEELS
TAKATA INFLATORS , MY CAR MAKES A RUMBLING NOIRS COMMING FROM MY BACK TIRES WHICH SOUNDS LIKE THE REAR WHEEL HUB AND THE DEALERSHIP IS TELLING ME THAT IT'S MY BACK TIRES AND WENT TO ANOTHER PLACE AND THEY TOLD ME IT IS THE REAR WHEEL HUBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959631March 8, 2017
STEERING
RATTLING NOISE AND KNOWING OF STEERING COLUMN. INDEPENDENT SERVICE WON'T REPAIR SINCE THERE IS AN OPEN RECALL FOR FAULTY STEERING KNUCKLE ON SAME YEAR, MAKE, AND MODEL CAR. ACCORDING TO MANUFACTURE MY SPECIFIC VEHICLE DOES NOT FALL UNDER RECALL BECAUSE OF VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861541April 26, 2016
STEERING
MY 2012 MAZDA HAS APPROXIMATELY 42,000 MILES ON IT. I PURCHASED IT USED IN 2013 WHEN IT HAD 35,570 MILES ON IT. WHEN I BOUGHT IT USED FROM A RENTAL-CAR SALE LOT, I NOTICED A SLIGHT "HITCH" IN THE STEERING IF THE WHEELS WERE TURNED FAR TO THE LEFT OR RIGHT. BUT THE ANOMALY WAS VERY SLIGHT AND THE STEERING OTHERWISE FUNCTIONED SMOOTHLY. LATELY THE "HITCH" IN THE STEERING GOT NOTICEABLY WORSE, WITH "HITCHES" DEVELOPING EVERY FEW DEGREES OF TURNING LEFT OR RIGHT. THE FACTORY AUTHORIZED MAZDA SHOP THAT DOES MY ROUTINE MAINTENANCE ADVISED ME TO HAVE MY STEERING DIAGNOSED. TODAY, I TOOK IT IN FOR DIAGNOSIS AND WAS TOLD I NEED A NEW STEERING RACK AND A STEERING ALIGNMENT. IN TOTAL THE WORK WILL COST ME APPROXIMATELY $1700. I WAS TOLD THE PROBLEM IS CONSIDERED "PRETTY MUCH NORMAL WEAR AND TEAR" AND THAT NO MANUFACTURER'S WARRANTY COVERS THE REPAIR. I'VE DRIVEN SEVERAL CARS OVER 100,000 MILES WITHOUT NEEDING TO HAVE THEIR STEERING SERVICED. I BELIEVE THERE IS A DEFECT IN THE STEERING OF MY MAZDA AND THAT MAZDA SHOULD PAY TO HAVE THE RACK REPLACED AND THE STEERING ALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806242November 23, 2015
STEERING
AT LOW SPEED DRIVING A CLUNKING NOISE COULD BE FELT IN THE STEERING. ON 11-20-2015 THE LOCAL MAZDA DEALER DIAGNOSIS SHOWED A FAILURE IN THE ELECTRICAL POWER STEERING UNIT AND IT HAD TO BE REPLACED AT CONSIDERABLE EXPENSE. DEALER ADVISED THAT NO TSB WAS ISSUED AND SINCE THE WARRANTY HAD EXPIRED IT WAS MY RESPONSIBILITY TO PAY FOR THE REPAIR. IT SEEMS TO ME THAT A FAILURE IN THE ELECTRICAL POWER ASSIST UNIT IS A SERIOUS, IF NOT DANGEROUS ,CONDITION THAT SHOULD CAUSE THE NHTSA TO ORDER A RECALL OF THE 2011 MAZDA 2 TO MAKE SURE THE VEHICLES ARE ROAD WORTHY AND SAFE. REF: ROGER BEASLEY MAZDA, GEORGETOWN,TX INVOICE: 160299 DATED 11-20-2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794938November 19, 2015
STEERING
AT LOW SPEEDS STEERING HAS A CLUNKING FEEL . MAKES DRIVER FEEL LIKE STEERING IS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763630October 27, 2015
SUSPENSION, POWER TRAIN
2014 MAZDA 2. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING SYSTEM ISSUES. *SMD THE CONSUMER STATED THE RIGHT AXLE BROKE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE. CONSEQUENTLY, HE HIT ANOTHER VEHICLE. THE VEHICLE WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10748876August 15, 2015
STRUCTURE:BODY
THERE WAS/IS NO INFORMATION ON THE DOOR OR IN THE OWNERS MANUAL TO INDICATE TIRE PRESSURE FOR THIS VEHICLE. HAD TO OBTAIN INFORMATION FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714114May 1, 2015
WHEELS, TIRES
ON THE NIGHT DEC 24,2014, I HAD PICKED UP MY RENTAL CAR(1013 MAZDA 2 SILVER SEDAN) FROM DOLLAR RENTAL CAR AT BWI AIRPORT. ABOUT 30 MINUTES AFTER I DROVE OFF THE LOT, ABOUT 5 MILES AWAY FROM THE PICKUP GARAGE, I NOTICED THE LOW TIRE PRESSURE WARNING LIGHT WAS ON. BEFORE I HAD A CHANCE TO TURN AROUND AND RETURN THE CAR, THE FRONT DRIVERS SIDE TIRE BLEW OUT. THE TREAD WAS SEPARATED. THIS WAS OBVIOUSLY NEGLIGENCE ON PART OF THE RENTAL CAR COMPANY. WHOEVER DID THE MAINTENANCE AND SAFETY CHECK NEVER SHOULD HAVE ALLOWED THE VEHICLE TO BE DRIVEN OFF THE LOT. NO WHERE IN THE RENTAL CONTRACT DOES IT STATE THAT THE RENTER IS RESPONSIBLE FOR THE OPERATIONAL & MECHANICAL MAINTENANCE OF THE VEHICLE WITH THE EXCEPTION OF REFUELING THE VEHICLE. THE CONTRACT ALSO DOESN'T STATE THAT THE RENTER IS RESPONSIBLE FOR DAMAGES CAUSED BY NEGLIGENT OR IMPROPER MAINTENANCE PERFORMED BY THE OWNER/RENTAL CAR COMPANY. I WAS FORTUNATE I DIDN'T HAVE AN ACCIDENT. BECAUSE DOLLAR/THRIFTY RENTAL CAR REFUSES TO ACKNOWLEDGE/RECTIFY THIS PROBLEM OR TAKE RESPONSIBILITY FOR ITS NEGLIGENCE, THIS PROBLEM WILL EVENTUALLY HAPPEN TO ANOTHER CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660939November 25, 2014
STEERING
TURNING THE STEERING WHEEL AT LOW SPEEDS CAUSE A BUMPING SOUND IN STEERING, IT CAN BE FELT. THE STEERING RACK HAS BEEN REPLACED. THE PROBLEM HAS NOT BEEN FIXED. THE PROBLEM STARTED AT ABOUT 50000 MILES AND THE CAR HAS 115000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655205November 15, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
GAS PEDAL STUCK DOWN CAUSING UNWANTED ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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