Lincoln MKZ Service Bulletins (2018)

137 manufacturer communications on file.

• November 26, 2025•Document ID: 11025837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 25-2570

  Date Added:

  December 1, 2025

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

  Associated Products (81)

  2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer2018 Ford F-1502018 Ford F-250+ 61 more
  Associated Documents

  • DownloadMC-11025837-0001.pdf↗
• November 12, 2025•Document ID: 11025611

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  SSM 54366

  Date Added:

  November 19, 2025

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

  Associated Products (128)

  2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit+ 108 more
  Associated Documents

  • DownloadMC-11025611-0001.pdf↗
• November 27, 2024•Document ID: 11010950

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53174

  Date Added:

  December 3, 2024

  Manufacturer:

  LINCOLN

  Summary

  Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.

  Associated Products (57)

  2025 Ford F-1502024 Ford Bronco2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford Ranger2024 Lincoln Aviator2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco+ 37 more
  Associated Documents

  • DownloadMC-11010950-0001.pdf↗
• October 10, 2024•Document ID: 11008948

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53040

  Date Added:

  October 16, 2024

  Manufacturer:

  FORD

  Summary

  While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

  Associated Products (322)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit+ 302 more
  Associated Documents

  • DownloadMC-11008948-0001.pdf↗
• May 27, 2024•Document ID: 11001174

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 24-2165

  Date Added:

  June 6, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

  Associated Products (80)

  2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 60 more
  Associated Documents

  • DownloadMC-11001174-0001.pdf↗
• March 6, 2024•Document ID: 10251952

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 52335

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

  Associated Products (211)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair+ 191 more
  Associated Documents

  • DownloadMC-10251952-0001.pdf↗
• March 1, 2024•Document ID: 10251934

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52314

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

  Associated Products (232)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator+ 212 more
  Associated Documents

  • DownloadMC-10251934-0001.pdf↗
• August 2, 2023•Document ID: 10241627

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 51838

  Date Added:

  September 4, 2023

  Manufacturer:

  FORD

  Summary

  In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

  Associated Products (127)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator+ 107 more
  Associated Documents

  • DownloadMC-10241627-0001.pdf↗
• April 4, 2023•Document ID: 10235153

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SSM 51536

  Date Added:

  May 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

  Associated Products (305)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 285 more
  Associated Documents

  • DownloadMC-10235153-0001.pdf↗
• March 9, 2023•Document ID: 10233587

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 23-2075

  Date Added:

  April 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. To correct the condition, follow the Service Procedure steps to replace the oil pan with a new oil pan equipped with a press in place gasket.

  Associated Products (11)

  2019 Ford Edge2019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Nautilus2018 Ford Edge2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ
  Associated Documents

  • DownloadMC-10233587-0001.pdf↗
• December 16, 2022•Document ID: 10228876

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SSM 51261

  Date Added:

  January 6, 2023

  Manufacturer:

  FORD

  Summary

  Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

  Associated Products (145)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-350+ 125 more
  Associated Documents

  • DownloadMC-10228876-0001.pdf↗
• October 25, 2022•Document ID: 10225458

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 22-2396

  Date Added:

  November 1, 2022

  Manufacturer:

  FORD

  Summary

  Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.

  Associated Products (22)

  2020 Ford Fusion2020 Lincoln MKZ2019 Ford Fusion2019 Lincoln MKZ2018 Ford C-Max2018 Ford Fusion2018 Lincoln MKZ2017 Ford C-Max2017 Ford Fusion2017 Lincoln MKZ2016 Ford C-Max2016 Ford Fusion2016 Lincoln MKZ2015 Ford C-Max2015 Ford Fusion2015 Lincoln MKZ2014 Ford C-Max2014 Ford Fusion2014 Lincoln MKZ2013 Ford C-Max+ 2 more
  Associated Documents

  • DownloadMC-10225458-0001.pdf↗
• October 13, 2022•Document ID: 10225447

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 22-2381

  Date Added:

  October 31, 2022

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure to replace the flexplate, transmission fluid pump, and torque converter.

  Associated Products (8)

  2018 Ford Fusion2018 Lincoln MKZ2017 Ford Fusion2017 Lincoln MKZ2016 Ford Fusion2016 Lincoln MKZ2015 Ford Fusion2015 Lincoln MKZ
  Associated Documents

  • DownloadMC-10225447-0001.pdf↗
• October 6, 2022•Document ID: 10222788

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SSM 51120

  Date Added:

  October 11, 2022

  Manufacturer:

  FORD

  Summary

  Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

  Associated Products (124)

  2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6502022 Ford F-7502022 Ford GT2022 Ford Maverick2022 Ford Mustang+ 104 more
  Associated Documents

  • DownloadMC-10222788-0001.pdf↗
• October 5, 2022•Document ID: 10225540

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  22N02 S1

  Date Added:

  November 1, 2022

  Manufacturer:

  LINCOLN

  Summary

  Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers for Edge and MKX vehicles have been added. Edge and MKX model year updated from 2018 to 2019, build dates remain the same.

  Associated Products (20)

  2019 Ford Edge2019 Lincoln MKX2018 Ford Edge2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Fusion2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Fusion2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Fusion2015 Lincoln MKX2015 Lincoln MKZ2014 Ford Fusion2014 Lincoln MKZ2013 Lincoln MKZ
  Associated Documents

  • DownloadMC-10225540-0001.pdf↗
• September 30, 2022•Document ID: 10222518

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  22N02

  Date Added:

  October 5, 2022

  Manufacturer:

  FORD

  Summary

  Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters

  Associated Products (20)

  2018 Ford Edge2018 Ford Fusion2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Fusion2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Fusion2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Fusion2015 Lincoln MKX2015 Lincoln MKZ2014 Ford Fusion2014 Lincoln MKZ2013 Ford Fusion2013 Lincoln MKZ
  Associated Documents

  • DownloadMC-10222518-0001.pdf↗
• August 24, 2022•Document ID: 10218898

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  22N02

  Date Added:

  August 30, 2022

  Manufacturer:

  LINCOLN

  Summary

  Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If the brake fluid reservoir is depleted below a predetermined level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration over time.

  Associated Products (19)

  2018 Ford Edge2018 Ford Fusion2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Fusion2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Fusion2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Fusion2015 Lincoln MKX2015 Lincoln MKZ2014 Ford Fusion2014 Lincoln MKZ2013 Lincoln MKZ
  Associated Documents

  • DownloadMC-10218898-0001.pdf↗
• July 29, 2022•Document ID: 10217028

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50975

  Date Added:

  August 2, 2022

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

  Associated Products (119)

  2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport+ 99 more
  Associated Documents

  • DownloadMC-10217028-0001.pdf↗
• June 10, 2022•Document ID: 10214126

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 22-2229

  Date Added:

  June 13, 2022

  Manufacturer:

  FORD

  Summary

  Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.

  Associated Products (16)

  2019 Ford Escape2019 Ford Fusion2019 Lincoln MKC2019 Lincoln MKZ2018 Ford Edge2018 Ford Escape2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2015 Ford Edge
  Associated Documents

  • DownloadMC-10214126-0001.pdf↗
• May 24, 2022•Document ID: 10212957

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50804

  Date Added:

  June 1, 2022

  Manufacturer:

  FORD

  Summary

  Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

  Associated Products (174)

  2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford F-6502023 Ford F-7502022 Ford Bronco2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 154 more
  Associated Documents

  • DownloadMC-10212957-0001.pdf↗