Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover Evoque, Land Rover Range Rover, Land Rover Discovery Sport, Land Rover Defender, 2021-2024 Land Rover Range Rover Velar, Jaguar E-Pace, F-Pace, and Land Rover Discovery vehicles. The DC-DC converter may malfunction due to an electrical overload that can occur during high power demand. Additionally, a software error can cause the DC-DC converter to stop functioning at vehicle start-up under certain circumstances. Failure of the DC-DC converter will result in the loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs). Insufficient electrical load balancing during times of high demand can lead to a current overload condition and malfunction of the DCDC converter. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
My fuel light came on and I stopped to fill up with gas. While pumping, the pump clicked off multiple times. I knew it was not full. I got it to 17 gallons and left. As I was driving, I noticed the vehicle did not sound normal when shifting. I slowed to approach a turning lane and my vehicle proceeded forward. The breaks and the park button would not work. I ended up rolling into another vehicle, which stopped me. The was no forward collision warning. We were able to get the vehicle home and had it towed to the dealer. The dealership performed diagnostic testing twice and took it on multiple test drives, with no issues or warnings. A recent recall was made on the 2021 DC converter which causes electrical issues. When I searched by my VIN my vehicle was not affected. A co-worker mentioned air in the gas line or an issue with the vapor lock. I brought both concerns up to the dealership and they did not see any issues.
This complaint is filed regarding an inoperable vehicle subject to active safety recall NHTSA 26V-248 / JLR Campaign D126. My 2021 Range Rover Velar MHEV experienced a total charging failure and loss of motive power caused by an internal failure of the 48V-to-12V DC-DC converter (boost control microchip defect). A professional diagnostic confirmed the 12V battery is viable, but the DC-DC converter has zero output and is throwing charging communication faults. The vehicle is completely disabled and unsafe to drive. Jaguar Land Rover North America and its authorized dealerships refuse to service, replace the failed component, or ground the vehicle under the recall campaign without requiring multi-thousand-dollar out-of-pocket payment from me, citing 'remedy not yet available.' JLR has also refused alternative mobility/loaner support for a vehicle grounded directly by this federally acknowledged safety hazard.
No injuries · No fire · No crash
RECALL REMEDY FAILURE-DEALER DENIED SAFETY REPAIR On 7/31 vehicle would shut off after cranking up. Eventually got a check engine light. I was out of town at the time and it was 630pm. I was able to take vehicle to a Advanced Auto so they could do a quick diagnostic check. Codes P0505--Idle Air Control System DTC Severity 2 of 3 and P0507--Idle Control System RPM Higher than expected also showed. I was able to drive back home but had to immediately give the car gas for the car to stay running. On 8/3 I contacted Land Rover/Jaguar and was told to bring the car in 8/4 for an appointment. By my 8/4 appointment I had already researched what could have been wrong with my vehicle and found that a recal for the same issue was done in 2022. Recall number--N627 H376..My land rover and VIN was associated with this recall. Once I arrived at the dealership and the car was looked at--it was determined the PCV assembly was bad (positive crankcase ventilator) and purge valve was bad. This is the exact same part (PCV) that was recalled in 2022. The dealership told me that the recall had been completed/closed in 2022 with the previous owner. I was told that I was responsible for the charges since the recall was completed in 2022. I do not believe this is correct. If the same issue happens again the manufacturer should reopen the recall again and I should not have had to pay for this. There was obviously another failure with the PCV assembly and the dealership/Land Rover Jaguar refused to fix the issue. In my research I also found out that this was an emissions recall and if not fixed I could possibly fail a DMV inspection check. In short--The exact same mechanical failure has returned and created an engine hazard. Land Rover/Jaguar refused to execute a permanent safety fix and charged me $1600 out of pocket for a failed safety component. I'm attaching information about PCV recall and can send invoice information/receipt when I can get it uploaded to my computer.
No injuries · No fire · No crash
The backup camera on my 2021 Velar has stopped functioning. Service confirmed not a wiring issue and claims it is the NFSM Module not functioning correctly. There are several recalls on the module that include the model and year of my Velar. Although my VIN number is not included in the recall, it is highly suspect that it is a known faulty module for the year and model amongst other models from 2020-2024. It is a safely hazard and one that should not fall under the consumers responsibility. This make, model, year and VIN needs to be added to the recall. Please do the right thing and have it included in the recall. Thank you!
No injuries · No fire · No crash
The contact owns a 2021 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was notified of the issue. The contact had not experienced a failure.
No injuries · No fire · No crash