Kawasaki Ninja ZX-10R Complaints

10 consumer complaints on file.

#11529287June 28, 2023
POWER TRAIN
2016 Kawasaki ZX-10R, broken gear in transmission. Motorcycle is available for inspection. There has already been a safety recall for this very problem. When researching my VIN through Kawasaki, it states that it has been resolved. I am the third owner of this motorcycle. This could have resulted in serious injury or even death. The motorcycle has not been taken for inspection of malfunctioning part, it is not driveable and requires trailering. There was no warning of transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500953January 9, 2023
ENGINE
I have been experiencing an abnormal ticking noise coming from the right side of the motor on my motorcycle. I have taken it to the dealership several times, and they, to my frustration tell me that the noise is normal valve train noise. I have been an avid motorcycle enthusiast for all 30 of my adult years. I have no doubt the noise is abnormal as well as increasing in loudness at a substantial rate. I've watched and listened to countless hours of youtube videos as well as read all the comments on every video having to do with cam chain tensioners failing and the noises that are produced. These videos, the majority of which the mc sounded just like mine. The Kawasaki Corp. did a recall for this very thing. I truly feel that the recall should have included my mc. The noise started at approximately 1000 miles. The mc has 3200 miles now, but the last 200 miles on the odo. the noise level has become significantly louder. The worry I have is not necessarily the engine being damaged( I have extended warranty) but is of the engine siezing up at high speed such as on the freeway. IF THIS LIKELY SENARIO WAS TO HAPPEN IT WOULD VERY LIKELY CAUSE ME TO LOOSE CONTROL AND/OR GET RUNOVER AND KILLED. It is dangerous enough just slowing for traffic. As for why the employees at the dealership were so reluctant to admit the noise is abnormal is beyond me. Why do a recall and not be willing to accept the possibility of needing to increase the size and scope of vehicles being affected. Because of my work schedule, I have not been able to speak or even chat with a representative of Kawasaki yet, but will continue to try when able. Thank you for your time. Respectfully, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101550June 13, 2018
UNKNOWN OR OTHER
THE FRAME HAS CRACKED AT WHERE THE MOTOR MOUNT IS LOCATED,,I UNDERSTAND THIS IS A COMMON ISSUE AND NEEDS TO BE FIXED ..IT FELL OVER ONE NIGHT ..I DON'T HAVE PHOTOS RIGHT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099066May 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 KAWASAKI NINJA ZX-10R. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V089000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO XTREME MACHINES (700 NJ-33, MILLSTONE, NJ 08535, (732) 786-9696), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079494March 15, 2018
POWER TRAIN
MY MOTORCYCLE DEALER WHERE I PURCHASED THE VEHICLE FROM WAS UNABLE TO PROPERLY INSTALL THE "RECALL KIT" PROVIDED BY THE MANUFACTURE. PER THE RECALL, SPECIFIC TRANSMISSION GEARS WERE TO BE REPLACED WITH GEARS FABRICATED USING A STRONGER MATERIAL. THIS RECALL REPAIR PROCESS WAS COMPLETED, AND UPON DELIVERY OF THE REPAIRED VEHICLE AND IMMEDIATE SUBSEQUENT TEST RIDE ON A STRAIGHT LINE CITY STREET BY THE OWNER IT WAS DETERMINED THAT THE REPAIR WAS FOULED. THE TRANSMISSION FAILED TO SHIFT PROPERLY LEAVING THE TRANSMISSION "IN BETWEEN" GEARS, RESULTING IN A FALSE NEUTRAL THROUGH GEARS 2, 3, 4, AND 5 (6TH GEAR WAS NOT TESTED). VIDEO OF THE TEST RIDE IS AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461762June 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KAWASAKI NINJA ZX10R MOTORCYCLE. THE CONTACT STATED THAT THERE WAS A VERY HEAVY VIBRATION IN THE HANDLE BARS. THE CONTACT LATER NOTICED THAT THE FRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THEY WERE NOT FAMILIAR WITH THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE MOTORCYCLE TO A DEALER FOR EVALUATION. THE FAILURE MILEAGE WAS 32000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461211June 11, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KAWASAKI NINJA ZX-10R MOTORCYCLE. THE CONTACT STATED THAT THE MOTORCYCLE FRAME DEVELOPED A CRACK ALONG THE WELDS. THE MOTORCYCLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144495December 5, 2005
STRUCTURE:FRAME AND MEMBERS
DT: THE CONTACT NOTICED THE MAIN FRAME AND SWING ARM CRACKED THREE MONTHS AFTER PURCHASE. AS A RESULT, THE REAR TIRE WAS TILTED TWO DEGREES TO THE LEFT. THE VEHICLE IS CURRENTLY BEING REPAIRED. *AK UPDATED 1/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092018September 14, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER WAS OPERATING SUBJECT MOTORCYCLE ON AUGUST 28, 2004, LOST CONTROL OF THE MOTORCYCLE, HIT A CURB, AND WAS THROWN FROM THE MOTORCYCLE. THE CONSUMER WAS THROWN INTO A TREE AND DIED UPON IMPACT. RECALL NOTIFICATION LETTER (NHTSA CAMPAIGN NUMBER 04V-373000) WAS POSTMARKED (CA) 2 DAYS PRIOR TO DATE OF FATALITY INCIDENT; HOWEVER, RECALL NOTIFICATION LETTER WAS NOT DELIVERED TO NEW JERSEY ADDRESS UNTIL AFTER THE INCIDENT HAD OCCURRED. SERGEANT DENNIS GORMAN (NJ POLICE DEPARTMENT) FURNISHED COMPLAINT INFORMATION. FOR FURTHER ADDITIONAL INFORMATION, PLEASE CONTACT SERGEANT D. GORMAN AT 732-726-2315. *AK *MJJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10087560August 4, 2004
POWER TRAIN:MANUAL TRANSMISSION
PROBLEMS WITH TRANSMISSION SHIFTING GEARS. *MR IT WAS HARD FOR THE CONSUMER TO GET THE VEHICLE TO SHIFT INTO THIRD OR SIXTH GEAR. WHEN THE VEHICLE WAS IN MOTION THE CONSUMER FOUND IT HARD TO SHIFT TO THE THIRD GEAR AND ALMOST GOT HIT BY A TRACTOR TRAILER BECAUSE HE WAS UNABLE TO SHIFT IMMEDIATELY. THIS WAS ONE OF SEVERAL INCIDENTS. (KAWASAKI ZX-10R NINJA) *SC CONSUMER SOLD MOTORCYCLE DUE TO THE PROBLEMS ENCOUNTERED. *MJJ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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