Jaguar XF Complaints (2010)

106 consumer complaints on file.

#11256201September 17, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252042August 28, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE FAILURE WAS PRESENT WHILE THE FUEL TANK WAS LESS THAN HALF FULL. THE VEHICLE WAS TAKEN TO LAND ROVER OF SUDBURY(83 BOSTON POST RD, SUDBURY, MA) WHERE THE FAILURE WAS CONFIRMED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193073April 1, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191595March 26, 2019
WHEELS
THE WHEELS ON A RANGE OF JAGUAR MODELS ARE PRONE TO THE RIMS CRACKING WHERE THE TIRE BEAD SEALS TO THE INNER LIP OF THE RIM. I HAVE HAD ALL (4) 20" SELENA STYLE OEM WHEELS CRACK MULTIPLE TIMES PER RIM. THIS ISSUE HAS BEEN REPORTED IN JAGUAR FORUMS BY MANY OTHER OWNERS AND THE SAME RIM HAS SAFETY RECALLS ASSOCIATED WITH IT BUT FOR SOME REASON DON'T COVER THIS MODEL EVEN THOUGH ITS THE SAME EXACT RIM. THE ALUMINUM ALLOY REACHES ITS FATIGUE LIMIT AS EARLY AS 40K MILES OF USE. ONCE CRACKS OCCUR, THE RIM WILL CONTINUE TO CRACK IN NEW LOCATIONS WITHOUT REQUIRING IMPACTING A POTHOLE OR OTHER OBSTRUCTION AS IS EVIDENT THAT NO DAMAGE HAS BEEN OBSERVED TO ANY OF THE TIRES DURING A RIM CRACK EVENT SUCH AS BUBBLES OR SIDEWALL DAMAGE. THE OWNER IS LEFT WITH ONLY ONE SOLUTION, BUY NEW OEM WHEELS AND HOPE TO SELL THE CAR BEFORE THE RIMS AGAIN REACH THEIR FATIGUE LIFE LIMIT. THIS MAY EITHER BE A POOR CHOICE OF ALLOY, MANUFACTURING DEFECT OR DESIGN DEFECT SUCH AS STRUCTURAL DESIGN OR TOO THIN OF A WALL THICKNESS OF THE RIM. THE 20" SELENA STYLE OEM WHEELS APPEAR TO BE AFFECTED THE MOST BY THE ISSUE OF RANDOM RIM CRACKING. THIS IS UNRELATED TO THE CRACKING AROUND THE WHEEL STUD DUE TO IMPROPER LUG NUT TORQUE. THE REAR WHEELS (9.5" WIDE) START CRACKING FIRST AROUND 50K MILES FOLLOWED LATER BY THE FRONT WHEELS (8.5" WIDE). I HAVE EXPERIENCED FLAT TIRES DUE TO THE RIMS CRACKING ABOUT 10 TIMES IN TOTAL. I HAVE WORN OUT TWO SPARE TIRES BECAUSE OF THIS PROBLEM. THE CRACKS WILL MANIFEST AS A SLOW LEAK AND WILL PROGRESS TO A FASTER LEAK AS THE CRACK PROPAGATES FURTHER. WELDING THE CRACK IS NOT AN APPROPRIATE REPAIR OPTION AND SHOULD NOT BE CONSIDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153138November 21, 2018
UNKNOWN OR OTHER
TAKATA RECALL.DASH BOARD IS COMEING APART DUE TO BUBBLING CAR IS IN GARAGE YEAR ROUND. 2010 XF JAGUAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149589November 6, 2018
FUEL/PROPULSION SYSTEM
I PURCHASED MY JAGUAR USED AND NOTICED A FUEL SMELL AFTER DRIVING IT A COUPLE OF WEEKS. THE DEALERSHIP REPLACED THE FUEL RAIL WHICH HAS NOT CORRECTED THE PROBLEM. AFTER THE RAIL WAS REPLACED, I CONTINUED TO SMELL GAS AND NOTICED FUEL LEAKING UNDER THE REAR PASSENGER AREA OF MY CAR WHEN IT'S SITTING STATIONARY, AFTER BEING DRIVEN. THE DEALERSHIP HAS AGREED IT'S DUE TO A FAULTY (PT# C2Z10550) FUEL TANK OUTLET FLANGE WHICH IS A KNOWN DEFECT/RECALL FOR THIS TYPE OF VEHICLE (J059), HOWEVER THE DEALERSHIP SAYS IT DOESN'T AFFECT MY VEHICLE AS IT WASN'T MANUFACTURED WHERE THE VEHICLE ISSUE ORIGINATED. ALL RESOURCES I HAVE LOCATED SUGGEST MOST OF THE VEHICLES WERE ASSEMBLED IN BROMWICH UK, BUT NOT ALL. I'M SURE MY ISSUE IS RELATED BECAUSE IT EXACTLY MATCHES THE ISSUE DESCRIBED IN THE RECALL AND I NEED HELP GETTING THIS FAULTY PART AND LABOR COVERED BY THE DEALERSHIP. I HAVE ALREADY PAID THOUSANDS ON THE FUEL RAIL REPLACEMENT WHICH MUST NOT HAVE BEEN THE PROBLEM TO BEGIN WITH, SINCE THE SAME PROBLEM STILL EXISTS TODAY. THIS IS A FIRE RISK AND SAFETY ISSUES THAT NEEDS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145319November 5, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED FUEL FUMES COMING THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE ODOR OF FUEL FUMES WAS VERY NOTICEABLE AFTER THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO MICH'S FOREIGN CARS (1331 US-70, HICKORY, NC 28602, (828) 324-6012) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142957October 26, 2018
FUEL/PROPULSION SYSTEM
VEHICLE HAS A FUEL OUTLET FLANGE CRACK IN THE FUEL TANK. IT IS LEAKING GASOLINE FROM THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139681October 11, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL EMERGING IN AND OUT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JAGUAR HARTFORD (133 LEIBERT ROAD, HARTFORD, CT 06120, 877-217-5556) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8000573452. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 12V521000 (FUEL SYSTEM, GASOLINE) AND 16V187000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118866August 9, 2018
FUEL/PROPULSION SYSTEM
AFTER COMING TO A STOP ON A CITY STEET, FUMES FROM FUEL COULD BE SMELLED IN THE CAR. AFTER PARKING, THE CAR IN A GARAGE, THE GARAGE WOULD SMELL LIKE FUEL. THE FUEL TANK FLANG WILL CRACK WHERE THE FUEL LINE CONNECTS. ALLOWING FUEL TO GET ONTO THE EXHAUST AND FUMES INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115278August 2, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING 15-20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM AND THE EVAPORATOR SYSTEM NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V424000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114463July 30, 2018
FUEL/PROPULSION SYSTEM
CRACK ON TOP OF FUEL PUMP, CAUSING FUEL TO LEAK. NOTICE THE SMELL OF GAS AFTER RETURNING TO GARAGE WHERE VEHICLE WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112214July 18, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE TURNED OFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JAGUAR OF FREEPORT, 146 W. SUNRISE HWY, FREEPORT, NY) WHERE IT WAS DIAGNOSED THAT THE AIR INJECTION PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104523June 28, 2018
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING UNDER THE CHILD SAFETY SEAT. THE CONTACT CALLED AN UNKNOWN JAGUAR DEALER IN DALLAS, TEXAS, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082051March 29, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL. JAGUAR JACKSONVILLE (11211 ATLANTIC BLVD, JACKSONVILLE, FL) DIAGNOSED THAT THE FUEL FLANGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057907January 2, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED IN THE CABIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A LEAK IN THE FUEL TANK THAT NEEDED REPLACEMENT. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON THE JAGUAR WEBSITE AND FOUND NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055587December 19, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR IN THE GARAGE, THE CONTACT MOVED THE VEHICLE OUT OF THE GARAGE AND NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE CRACKED AND CAUSED FUEL TO LEAK OUT. THE FLANGE NEEDED TO BE REPLACED. THE CONTACT LATER TOOK THE VEHICLE TO ROSENTHAL JAGUAR (1592 SPRING HILL RD, VIENNA, VA 22182, PHONE: (866) 969-7267) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,809.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040621October 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT AN ODOR OF FUEL EMITTED INTO THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE FUEL TANK. THE CONTACT REMOVED THE REAR SEAT AND NOTICED THAT THE OUTLET FLANGE WAS CRACKED AND CAUSED THE FUEL TO LEAK OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011825July 31, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL ON MY 2010 JAGUAR XF (VIN# [XXX]) FOR TAKATA AIRBAG REPLACEMENT (PROGRAM CODE: J069). WHEN I CALLED THE HONOLULU JAGUAR DEALER THEY INDICATED THAT I WOULD NEED TO PAY THE SHIPPING COST FROM MY HOME ON THE ISLAND OF HAWAII TO THE ISLAND OF OAHU WHERE THE CLOSEST JAGUAR DEALER IS LOCATED. THAT COST WOULD BE ABOUT $600.00. HAVING MY CAR REPAIRED IS IMPORTANT FOR THE SAFETY OF MY FAMILY. THE LETTER SENT BY THE DEALER INITIALLY INDICATED THAT REPAIR WOULD BE WITHOUT CHARGE. DO I HAVE ANY RECOURSE OR CAN THE NHTSA HELP ME ON THIS ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006172July 18, 2017
FUEL/PROPULSION SYSTEM
VEHICLE SMELLS LIKE GASOLINE WHILE STATIONARY AND IN MOTION. VEHICLE HESITATES TO START AND THEN FINALLY STARTS. CHECK ENGINE LIGHT WILL STAY ON FOR A SECOND OR TWO THEN GO OUT. TOOK VEHICLE TO TWO INDEPENDENT SERVICE PLACES AND THEY VERIFIED THAT THE FUEL IS LEAKING FROM THE OUTLET FLANGE SIMILAR TO THE RECALL ON 2010 JAGUAR XF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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