The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 27,703.
No injuries · No fire · No crash
The contact owns a 2024 Jaguar E-Pace. The contact stated while driving at an undisclosed speed, the battery fault warning light illuminated. The contact stated that the battery did not disconnect or charge. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had been towed to the dealer several times due to the failure. The contact stated that the battery and the wiring harness had been replaced; however, the failure persisted. In addition, the contact stated that on several occasions during the failure her small grandchildren were inside the vehicle and had to sit in the vehicle on the side of the road in the dark. The contact stated that during one failure she sat in a dark parking lot for hours while waiting on a tow truck. The contact stated that she was afraid to drive the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500. The VIN was unavailable.
No injuries · No fire · No crash
L-FRONT TIRE SHOWED A SIDEWALL BUBBLE. THE TIRE COULD HAVE BLOWN OUT WHILE RUNNING AT A HISH RATE OF SPEED, AND CAUSED LOSS OF CONTROL THE DEALER (CHECKERED FLAG, VIRGINIA BEACH, VA)., HAS THE TIRE. THEY THINK IT WAS A CURB HIT. I HAVE A PHOTO OF THE TIRE ISSUE. I WAS TOLD, BY THE DEALER SERVICE WRITER, THIS WAS NOT THE FIRST TIRE SEEN AT THIS SELLING DEALERSHIP WITH THIS ISSUE. I INSPECTED THE TIRE AND THERE IS NO WAY THIS COULD HAVE HAPPENED BY HITTING A POTHOLE OR CURB AND NOT HAVE ANY SCRATCH OR DENT IN THE RIM HAD I HIT HARD ENOUGH TO CAUSE THIS ISSUE. REPAIR WAS TO PURCHASE A NEW TIRE AT A COST OF $346.42
No injuries · No fire · No crash