Infiniti QX60 Complaints (2015)

95 consumer complaints on file.

#11749353July 9, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
When driving my car when I am at a certain speed whether 60 or above on the highway, when I start to decelerate the car starts to shake. It is often as I drive daily. The FCW is constantly coming on saying manufacturer failure check manual. Also since I cannot update my maps as the disc is no longer made I use a car play. The music always cuts out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735210May 1, 2026
SUSPENSION, UNKNOWN OR OTHER
I took my car in for oil change to Infiniti dealer (Infiniti of Nashua) on 4/29/26 and was told by dealer that the rear subframe is rusted and my car is not safe to drive, with a repair estimate of $13,184 to replace rear subframe with all hardware. Actually, I had oil change and 4 wheel alignment done at the same Infiniti dealer less than a year back on 6/25/25. At that visit, the only recommended work was to replace oil pan (beginning to rust), battery service, and wiper replacement. There was no mention of a rusting rear subframe. My car is available for inspection, and i am afraid to drive this car. my car is up todate on inspection, registration etc. there were no warning signs prior to this that I noticed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714798February 1, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed. Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period. These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions. The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase. Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer. No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705069December 15, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 99,500. It was later discovered that the mileage on the title was 165,000. The vehicle was taken to the dealer for an oil change, and the contact was informed about the mileage discrepancy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704436December 11, 2025
POWER TRAIN
Transmission is shuttering when pushing on the gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696844October 31, 2025
AIR BAGS, ELECTRICAL SYSTEM
Because I bought the car used in June of this year, around July, the driver's and passenger's side airbag warning lights on the display panel started flashing, then disappeared after a few days. After August, they kept flashing and then stopped altogether. I took it to an Infiniti dealership for inspection, and the mechanic reported that the airbag sensors were malfunctioning and there was no connection between the airbags and the computer system platform, and that other problems might even be discovered during the repair process. This result seriously affects my driving safety, and I believe it's a quality issue with the car's performance, not a problem caused by driving a used car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685426September 6, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
As The vehicles drive it will intermittently lose power. This is continuous problem ever since 2 weeks after I purchased the vehicle. The power loss can last for 1 sec or most recently up to about 3 to 4 secs. The other day I had to pull over after the vehicle lost power and wait two minutes before starting back on the drive. When it loses power, the power steering goes out and if approaching a turn and/or a decent curve in the road, that can be very hazardous. I Believe this is a huge safety concern and many people have experienced the same malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671509July 7, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The fuel sensors on the car is not recognizing I have gas in my car, the battery and engine like come on while driving , then the whole system shuts off will the car is still driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667058June 16, 2025
POWER TRAIN
I saw engine warning lamp. It reported Transmission problem.When I press the gas pedal I feel the a lot of shudder .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656454April 23, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
In the beginning when I pull off the car shudders and jerks speed was delayed. Now in the middle of driving with some speed the car beginnings to strain and barely move although the gauge shows I’m going 40 miles the car is straining and going under 5 miles. This started maybe a year ago but now it is much worser.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644814February 25, 2025
UNKNOWN OR OTHER
The contact owned a 2015 Infinity QX60. The contact stated that while his wife was stopped at a traffic light, black smoke was emitting from under both front seats, and entered the interior of the cab. The contact's wife returned to the work parking lot, however, the black smoke and flames were excessive and immediately exited the vehicle. No warning lights were illuminated. All the air bags deployed. The contact's wife was transported to the hospital by co-workers. The doctor examined that the contact's wife had sustained 2nd degree burns on both arms and hands that required medical attention. The Fire and Police reports were filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The manufacturer was notified of the failure. The contact notified her insurance company. The failure mileage was approximately 95,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11632547December 26, 2024
POWER TRAIN
Transmission has a shudder between 15-20 MPH around 1000-1500 RPM. Mainly happens in STD mode, other modes run at higher RPMs but does still happen on occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630960December 16, 2024
AIR BAGS
supplemental air bag warning light is on. also the passenger airbag light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618529October 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car intermittently will not accelerate after being idle at stop signs etc. this has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608223August 13, 2024
ENGINE
transmission slip and jerk and it's hard to accelerate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606252August 3, 2024
UNKNOWN OR OTHER
We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603296July 18, 2024
UNKNOWN OR OTHER
As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 PM. Early it happened at 12:15 PM, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587736May 8, 2024
STEERING
The contact owns a 2015 Infiniti QX60. The contact stated while driving at undisclosed speeds, the steering wheel became inoperable. The contact maneuvered the steering wheel in the correct direction, and the power steering warning light illuminated. The contact stated that while the vehicle was turned off, the steering wheel failed to lock as designed. The contact stated that the failure recurred intermittently. The vehicle was taken to the same dealer several times however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576444March 10, 2024
POWER TRAIN
Transmission Shudder at low Speeds, I see Many Complaints on this Issue. Hopefully something gets done!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571576February 13, 2024
POWER TRAIN, ELECTRICAL SYSTEM
• Intake air temperature: high input circuit •It's in a mechanic shop. To change automic transmission. •Unknown •Yes, at the mechanic shop it is at. •Yes, mechanic shop. •Approximately the last days of January the car started feeling "bumpy" when driving. And it was also slow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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