Hyundai Tucson Complaints (2014)

202 consumer complaints on file.

#11610506August 23, 2024
ENGINE
Hyundai of Meridian has my vehicle due to the Recalls! Hyundai Motor has denied repair! I was almost hit by a 18 wheeler when my engine stalled and shut down on the highway!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604064July 23, 2024
ENGINE, UNKNOWN OR OTHER
For a year my vehicle has this sort of loud noise, sort of a vibration , it has been consuming and burning large amounts of oil, to now where I'm having to put 1-2 Quarts of oil in a week. I was made aware from a mechanic at Hyundai there is a class action lawsuit for an engine defect where the rod bearing breaks which damages the engine and can cause either the engine to seize or catch on fire.. Hyundai refused to fix the engine until it is deemed a total loss despite them being aware my vehicle is already displaying the symptoms of this engine defect. This is so unsafe for not only myself and my family but other motorists .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586217April 30, 2024
ENGINE
Motor started smoking, lost most power,able to get to side of highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581843April 9, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I brought my car to dealership three times in two month period time. The first time was because car wasn’t starting and I need to replace spark plugs , second time was because camshaft position sensor and now the engine has failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581351April 5, 2024
ENGINE
The connecting rod bearing failed. The dealer has the car and has not provided me with detailed documentation as I have requested. I was traveling ~70 MPH on [XXX] in Maryland when the engine threw a rod. I could control the braking and steering, but had no ability to accelerate. I was able to magically go across 3 lanes of traffic and exit the highway to a safe resting place. I had the car towed to Porter Hyundai in Newark, DE. They inspected the engine and sent documentation to Hyundai. Prior to the event, no warning lamps were on. The "check engine" light came on as the incident was occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579867March 28, 2024
ENGINE
On [XXX] I was driving my vehicle and the vehicle stopped moving. The vehicle panel did not display any warning lights. My vehicle had to be towed to my residency. I have attached a copy of the information from my insurance company State Farm regarding the towing expense. 2016-2017 Hyundai Tucson have a current recall for engine failure the same failure the 2014 has. I will like to have an explanation why my vehicle has not been recalled. Please see the link below for other owners of the same make, year and model with the same issues. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579624March 26, 2024
ENGINE
Catastrophic engine failure While driving at 50 m.p.h. engine failure caused brake failure all electronics failed. Complete engine failure diagnosed by Hyundai dealership. Only inspected by qualified Hyundai mechanics. No warning lamps, no messages. UNKNOWN The contact stated please remove the complaint as it will be revised and resubmitted at the end of my current arbitration during class action period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575119March 3, 2024
ENGINE
Hyundai Corporate and Bentley Huntsville are refusing to fix faulty engine in vehicle. Bentley Hyundai submitted a fake PA asking for Hyundai Corporation to pay for engine combustion cleaning. Hyundai Corporation and Bentley Hyundai Huntsville Alabama are not honoring extended warranties on known engine failure in their vehicles that are stalling on highways, catching fire and damaging other car parts such as catalytic converter, compressors and rod throwing of engines on highways. This is a danger to consumers and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568855January 30, 2024
ENGINE
Friday [XXX] I was driving my 4 year old to preschool. We were on the highway traveling about 55 mph. Without warning my car engine turned off. After coasting for awhile, because I couldn't pull over due to guardrails, I was able to get to shoulder of road. Vehicle was towed to local chevy dealership with inspection result of seized engine. car is available for inspection at chevy dealer, manufacturer has not inspected yet because I will need to have it towed the 35 miles to their dealership but they are aware of the situation. I didn't notice any symptoms prior to engine failure. This was a very scary situation for me and my child. I was so worried I was going to get hit by a car traveling behind me since my car was slowly coasting in the lane of the traffic and I couldn't get off of the highway right away because of guardrails. Once I could get off the highway, my car could only coast enough to get about 1 foot off of road which caused a hazard to other vehicles, myself, and child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566648January 20, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My car started to slightly jerk when beginning to drive, the next day, while crossing a very busy road, it made a loud clunking noise and harsh jerking. This happened 3 times and then subsided. I took my car to be looked at and was told I needed a brand new transmission. I have 129,000 miles on my car and never had any issues. This makes no sense! It's going to cost me $2300. The sunroof has also stopped working. This is my 3rd Hyundai, I've never had to have my transmission replaced with low miles. I work remote and live in Fl, I drive my car responsibly and never beat on it. I love Hyundai so much and my next car will be a Hyundai, but this is not right and could have caused me great harm when crossing the road. It is currently in the shop at Hyundai New Port Richey, Fl
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556128November 20, 2023
STRUCTURE:BODY
The actuator malfunctioned on the back driver side door, and it is not able to be opened from the outside or inside. Poses a safety risk because passengers in the back seat behind the driver would not be able to exit the car quickly in case of emergency. There were no warning lights, went to open the door and it would not open. I have not had it inspected by a dealer. Vehicle is available for inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551715October 24, 2023
ENGINE
Car died on freeway. Hyundai is saying it needs an engine due to recalls not done. hyundai is refusing to fix these three recalls or replace engine we never received notice of these recalls.Car is sitting at dealership hyundai in flint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548367October 5, 2023
ENGINE AND ENGINE COOLING
See Attached Document
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547346September 29, 2023
ENGINE
On September 21, 2023, around 5:15PM, on Long Island (LI) road in the right lane, I was heading to Mastic area. 1.First noticed burning smell mixing unburned fuel from dashboard. 2.After few times, car started knocking which intense over time and left to immediate exit. 3.Then after few min., car’s engine light and motor oil indicator started blinking and immediately proceed to park. 4.Then after car stalled and didn’t get start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541347August 29, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
Took car in back in April 2022 to settle the recall. After servicing the car the abs and two other sensor lights came on, it’s now August 2023 it has less than 100,000 miles and it’s less than 10 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537658August 10, 2023
ENGINE
On Monday, August 7, 2023, I was accelerating, using the gear shifter and then went back into automatic-mode and the lights came on and car just stopped. It wouldn't restart - there was no noise, but the battery seemed to be working as the radio, lights, clock, etc. were all working fine. I was travelling at about 40 mph. There was a small shoulder and I was able to pull off, but I wasn't all the way over. A huge storm was about to start and the sky was turning dark. Heavy rain and up to 80 mph gusts of winds. I had my flashers on but it was hard for people to see me. I was afraid someone was going to hit me. My car was towed to the mechanic where they told me the battery had died. I picked it up the next day and began to drive home. Less than two miles away, I was stopped at a red light and when I went to drive again the lights were on and car had stopped. I was able to start it one more time to get it over to the side of the road where it wouldn't start again. This time I was on a 6-lane road during rush hour traffic. The car had to be towed again and I had to call 911 to have a police officer come and set up his car behind me so I wouldn't get hit by the cars speeding by. The next day the mechanic told me that the engine had seized up and my only option was to have the engine replaced which would cost $8,000! The car only has a little over 100,000 miles and has been well taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531534July 11, 2023
ENGINE
Engine Failure with no warning at all. All recalls were resolved prior to the engine failure. I was on a 4 lane bridge that was 7 miles long over Tampa Bay in heavy traffic. The engine light started flashing, the oil light came on and there was a loud knocking noice. Traffic was going anywhere from 65-75+ MPH. I lost acceleration, had to turn on hazards to try to get over. It’s amazing that we were not rear ended and injured when this happened. The Tucson was running fine prior to the engine failure. The dealer notes display: 99947 - engine failed bearing replaced long block engine and road tested. The engine blew on 5/28/2023. The replacement was completed on Saturday July 1, 2023 when the dealer called to say it was ready. I had 99,947 miles on it and always kept up on maintenance and recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528603June 23, 2023
ENGINE
While passing a vehicle in a passing zone, all of my dash lights came on simultaneously and the engine killed. My fiancee and I were traveling at approximately 57 mph. She was driving and had to try maneuvering safely to the side of the road. We couldn't get it completely past the white line on the shoulder however and put our flashers on to warn other vehicles. Her great uncle Jim picked us up and towed us home on Mother's Day. My vehicle is available for inspection. My fiancee's uncle Dani came to look at it the following weekend and replaced the starter in case that was the issue. That didn't fix the problem. At that time he suspected the engine possibly "froze up". It sat in our yard until we had it towed the following month to a licensed auto repair facility (Dennys Auto in Dresser, Wisconsin). They inspected the vehicle and stated the engine was bad and replacement would cost $6,500+. I have owned this vehicle for 4 months prior to this incident and have put on less than 4,000 miles. I didn't file a police report or file an insurance claim as it was not damaged by an animal or other vehicle. We could have been hit by the car we were passing or any vehicle that drove by us when we were disabled on the side of the road. At this time I don't have any invoices available to upload as my vehicle is still at the auto shop until early next week. I can get statements from all parties involved upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524715May 31, 2023
ENGINE
On November 17, 2022, I purchased a 2014 Hyundai Tucson from Premier Motorcars Inc. located at 3110 W. Tennessee St., Tallahassee, Florida 32304. The vehicle was advertised on their website as available for purchase. When I arrived and inquired about it, I was taken to the back where it appeared to be getting detailed. There was no Buyer’s Guide on any window of the vehicle, anywhere on the vehicle, nor one anywhere in the vehicle. When I asked about it, I was told it was because it had just been used for a trade in, passed inspection, and being considered for purchase by another party. I took it for a test drive and everything appeared to be in good working order so I proceeded with the purchasing process since the salesperson lowered the asking price. Less than four months later, on March 3, 2023, while I was taking my children to school, my check engine and check oil lights came on simultaneously and my vehicle shuttered to a complete stop and would not start. I finally managed to get it to crank and barely made it to a nearby gas station. I had it towed to my mechanic and was told it needed a new engine. My payments for this vehicle commenced in February 2023. I’m financed for a current balance of $12,015.95 that I am still paying $232.00 per month (and $114 per month for auto insurance) for a vehicle that I cannot drive and cannot afford to repair. A repair that I now know is due to a recall issued on February 2, 2022: Manufacturer Recall Number 218/ RECALL CAMPAIGN 218/ NHTSA Recall Number 22V056000 that I was never informed pertained to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515115April 3, 2023
ENGINE
Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0-L I4-di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of an incline to slow my car bringing my car to a safe stop. Unable to restart the engine, the key having failed to illuminate the engine lights again, I was forced to call and pay for the car towed back to the Laconia, N.H. Hyundai dealer where I purchased the car and within 2,900 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, due to thousands of reported engine failures of the Hyundai 2.0 engine and, I would need to purchase a junkyard engine with and pay for another warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the N.H.T.S.A. to force Hyundai USA, 2.0 L I 4 direct injection engine to recall all Tucson models with these motors, joining other 2.0 engines installed in the recalled Santa Fe's and Santa Fe models with the exact same motor in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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