Hyundai · Model Report
Hyundai Santa Fe2025
Showing safety data for the 2025 model year only.
Recalls
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Hyundai · Model Report
Showing safety data for the 2025 model year only.
Auto had a very strong gas smell after arriving at work. Check the engine and underneath the car for leaks but no fluids on the ground or my garage. Smell persisted while out of town and made appointment for inspection. The dealer service man said it was suffering numerous leaks and we’re awaiting parts. Latest info was still leaks present and would advise after making certain no leaks persist.
No injuries · No fire · No crash
Multiple occasions of the ADAS lane centering system operating unsafely. The worst one was on a gentle left-hand curve on a concrete surfaced bridge at night. The system allowed the vehicle to slowly drift to the outside of the lane. When it was fairly close to the white line, it jerked the wheel back to the left and then released the steering to my control while pointed hard into the oncoming lane. It will do similarly during the day when approaching a center turn lane on the highway. Sometimes it will decide that it should be in the turn lane, will make a rapid input, and then return control to me, now pointed at the oncoming lane. When the vehicle returns control to me, it indicates it by making the steering wheel and lines in the HUD grey, no chime, no warning icon, just green to grey and release the wheel in whatever direction it's pointing. It also sometimes slows drastically for vehicles that have exited the highway when on cruise control or applies hard braking for vehicles in the other lane while in a curve on a hill. There are no lights or malfunction warnings and the vehicle self-diagnostic says everything is operating correctly.
No injuries · No fire · No crash
Gas needle not going down took and dropped off at Lee Hyundai of Fayetteville North Carolina 28309 8/15/2026 picked it up 08/17/2026 They claim they drove it six miles but they didn’t told it was supposed to be that way sold we filled up when we left the dealer ship drove 78 miles needle still not moving
No injuries · No fire · No crash
Hyundai Sante Fe Hybrid 2025 has a bad factory seal on the high voltage harness - hybrid battery connector that causes water to intrude the connector under normal conditions which can short the battery and pose a major safety issue. Hyundai is refusing warranty coverage of my shorted hybrid battery on my brand new 2025 Hyundai Sante Fe Hybrid stating “Flood” with no evidence of flood damage. My car experienced multiple P engine hybrid system faults on XXX and would not drive. I had it towed the Van Hyundai Carrollton on that date. They did not look at the car for over a week and it sat on their lot the entire time. On XXX they finally inspected it and claimed the car had been “flooded” and shorted the hybrid battery. The only evidence they provided was moisture in the high voltage harness. There were no water/silt lines, any other damage to any other components, and no evidence of any water anywhere else on the vehicle. The video they showed of the undercarriage only showed normal splash marks from driving. The car was never flooded/submerged. Any water/moisture found in the harness would have been due to a faulty/defective factory seal that should be impervious to water under normal operating conditions. No water/flooding/submersion damage would have been obvious of this. The dealership refused to provide any evidence and had no follow-up. One key aspect they refused to acknowledge was there was a massive rainstorm in [XXX] onXXX which was also the only rainstorm in the area in the previous 1-2 months. This happened while the car was on the dealer’s lot. The car had no issues with any water prior to being at Van Hyundai. A case was opened with Hyundai Corporate and the Dealship also lied stating the car wasn’t in their system until XXX, which is false as I have phone records, tow records, and appointments showing the 7/10 date, so corporate overlooked that. I disagreed with the dealerships diagnosis as it was a scapegoat finding putting all blame o INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
No injuries · No fire · No crash
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle suffers from an intermittent, total engine stalling and propulsion failure. Without warning, the engine completely shuts down while driving and automatically drops the vehicle into "Accessory (ACC) Mode". The vehicle is fully intact, operational when it restarts, and is available for immediate inspection upon request How was your safety or the safety of others put at risk? This issue has occurred five total times in live traffic, severely risking the safety of the vehicle's occupants and surrounding drivers. The most recent and dangerous incident occurred on the freeway in heavy, stop-and-go traffic. A sudden, complete loss of power on a high-speed freeway leaves the vehicle entirely vulnerable to rear-end collisions, as it leaves no room or momentum to safely coast to the shoulder. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The vehicle has been brought to an authorized Hyundai dealership five separate times specifically to diagnose this exact stalling issue. Because the failure is intermittent, dealership service technicians have been unable to replicate the problem during their test drives or resolve the root cause. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected five separate times by authorized Hyundai dealership technicians during the service appointments mentioned above. No police, insurance, or independent manufacturer representatives have inspected the vehicle yet, as the stalling has not yet resulted in a physical crash. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?There are absolutely no dashboard warning lights, check engine indicators, error messages, or mechanical symptoms prior to the failures. The engine shuts down instant
No injuries · No fire · No crash