Ford F-250 Complaints (2002)

401 consumer complaints on file.

#11664276June 2, 2025
ENGINE
The contact owns a 2002 Ford F-150. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The contact attempted to start the vehicle; however, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated the vehicle sat for a while before starting the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact was informed that the repair was not covered under recall. The vehicle was then towed to an independent mechanic; however, the failure was not officially diagnosed. The contact was informed that the failure was possibly caused by an unknown sensor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure started in 2013; however, the vehicle had been parked and undriveable since 2017. The manufacturer was not made aware of the failure. The failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656066April 22, 2025
ENGINE
The contact owns a 2002 Ford F-250. The contact initially discovered patches of fluid on the garage floor. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer discovered a leak in the engine oil pan due to a faulty silicone gasket. The contact stated that the oil pan was replaced by the same dealer a year prior to the recent failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 138,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627461November 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2002 Ford F-250. The contact stated that while the vehicle was being lifted onto a tow truck, fuel began to leak from the middle plastic made fuel tank. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel tank hoses were faulty. The mechanic determined that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556147November 20, 2023
SERVICE BRAKES
The vehicle is equipped with adjustable brake and accelerator. The pedals should move up and down together. But the brake pedal is several inches higher causing a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546991September 27, 2023
SEAT BELTS
Both front driver and passenger seat belts will pop out of buckle while driving. This happens at any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527817June 20, 2023
STEERING
While driving on a fairly rough highway I'm AZ, 180A, traveling about 50 mph over bumps and repaired cracks in the pavement, the steering wobbled and shook which did not seem far out of the ordinary on this particular stretch of highway. Suddenly, without warning, the steering failed causing loss of control of the vehicle, the driver was unable to steer the truck which veered off the road and sent us directly into the embankment of a dry wash. The truck hit the embankment head on 50-55 mph. I was riding as passenger of my vehicle since I was 8 months pregnant and experiencing severe heartburn all morning. My fiance drive and 3 of my children were in the back seat. After crashing head on into the dirt wall I was pinned in between the dashboard and seat. I suffered serious life changing injuries as a result. One of the firefighters who arrived in the scene inspected and confirmed the steering was broken. I was sent by helicopter to Flagstaff regional medical center where I spent 10 days. The truck was towed to an impound yard in St John's, az. I was able to retrieve my personal belongings but was not able to afford the tow truck drivers verbal quote of the charges due nor the cost to tow the totaled truck back home to snowflake. The truck had a lien and I assumed the lienholder would be notified to collect the vehicle. They were not notified and t ownership was transferred leaving me an abandoned vehicle fee and hold on my registration privileges in AZ. The truck is likely still at the tow yard which may allow an inspection if requested, however I no longer own it as a result of the circumstances. My 9 year old son was injured in the accident as well as my own informed which included a shattered patella and fractured acetabulum, after orthopedic surgery I was made to deliver my unborn son via C-section, thankfully the baby suffered no physical injuries.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11458738March 28, 2022
ENGINE, STRUCTURE:BODY, UNKNOWN OR OTHER
As soon as the truck started, it popped out one of its spark plug. The truck started shaking and made a hollow noise and began to smoke and quickly caught on fire. The fire burned the entire truck.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432102September 8, 2021
SUSPENSION
The contact owns a 2002 Ford F-250. The contact stated while driving 75 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact was able to regain control of the vehicle and continued driving to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390640January 29, 2021
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338722July 10, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
THE EMERGENCY PARKING BREAK DOES NOT WORK, I DON'T THINK IT EVER HAS. I HAVE HAD IT REPAIRED TWICE OVER THE YEARS AND IT QUICKLY QUIT BOTH TIMES. IT FEELS LIKE NORMAL RESISTANCE WHEN YOU PUSH IT IN WITH YOUR FOOT, AND DOES A NORMAL CLUNK AND RELEASE WHEN YOU RELEASE IT, BUT IT DOES NOT AT ALL HOLD THE TRUCK IN PLACE. IT IS A MANUAL TRANSMISSION SO IT IS VERY INCONVENIENT FOR THIS TO NOT WORK. AN EXAMPLE, THAT I HAVE TO DEAL WITH REGULARLY IS HOOKING UP TO A TRAILER. I NEED TO GET OUT TO SEE HOW CLOSE I AM AND I HAVE TO PUT IT IN GEAR (ONLY REVERSE WILL HOLD IT, THE OTHER GEARS WILL SLIP AND THE TRUCK WILL ROLL) AND TURN IT OFF TO GO LOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271348October 27, 2019
ENGINE
2002 F-250 7.3L DIESEL. DRIVING DOWN THE HIGHWAY PULLING A HORSE TRAILER ENGINE JUST COMPLETELY STALLED WITHOUT WARNING. I LOST ALL STEERING AND BRAKES. I PUT IT IN NEUTRAL AND RESTARTED WHILE COASTING. DROVE ANOTHER FEW MILES AND IT STALLED AGAIN. WOULD NOT START AGAIN AFTER THAT. THIS HAPPENED ON A REMOTE HIGHWAY AT NIGHT. HAD A WRECKER TOW US TO A DIESEL SHOP WHO REPORTED TRUCK STARTED FINE NEXT DAY. WENT AND PICKED IT UP AND IT STUTTERED A FEW TIMES ON THE WAY HOME BUT DID NOT STALL. A FEW MONTHS LATER, ENGINE STALLED AT A RED LIGHT IN HEAVY TRAFFIC BUT STARTED BACK UP. TOOK IT TO MY MECHANIC WHO READ A CAM POSITION SENSOR CIRCUIT FAULT ON THE COMPUTER. REPLACED CAM POSITION SENSOR. A FEW MONTHS LATER, STALLED AGAIN AT AN INTERSECTION. I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO MY MECHANIC. UPON ARRIVING AND UNLOADING FROM WRECKER. TRUCK STARTED UP. STARTED TO DRIVE IT HOME AND STALLED AGAIN HALFWAY THERE ON A BUSY RURAL ROAD WITH NO SHOULDER. CALLED WRECKER AGAIN AND TOWED TO DIFFERENT DIESEL SHOP. REPLACED CPS AGAIN AND TRUCK STARTED FINE. TOOK IT HOME AND RAN IT AT IDLE UNTIL ENGINE TEMP WAS NORMAL. ENGINE STALLED AGAIN AND WOULD NOT START. WAITED ABOUT 2 HOURS AND IT STARTED UP JUST FINE AND RAN AT IDLE FOR ONE HOUR WITHOUT STALLING. CURRENT CPS WAS FROM FORD DEALER (THE GREY ONE) BUT APPARENTLY THE SAME PROBLEM AS THE ONE INVOLVED IN NHTSA ID: EA06012 RECALL FROM 2006 IS STILL A PROBLEM. IT COULD STALL WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION AND CAUSE A SERIOUS CRASH. THIS IS A SERIOUS SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223141June 28, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE THE CONTACT WAS INSPECTING THE VEHICLE, HE NOTICED THAT THE FUEL SYSTEM TANK STRAPS WERE LOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER ADVISED THE CONTACT TO SPEAK WITH THE MANUFACTURER AND FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174348February 4, 2019
UNKNOWN OR OTHER
NO WRECK THAT I WAS TOLD ABOUT WHEN BOUGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172110January 25, 2019
ENGINE
TL* THE CONTACT OWNED A 2002 FORD F-250. WHILE THE VEHICLE WAS PARKED FOR A COUPLE OF HOURS IN COLD TEMPERATURES AND CONNECTED TO THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 177,700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051574November 30, 2017
ENGINE
ON NOVEMBER 26TH 2017, MY TRUCK STARTED HAVING A SIGNIFICANT MIS-FIRE IN CYLINDER #4. TRAVELLING AT ABOUT 30 MPH ON CITY STREETS; THIS PARTICULAR INCIDENT WAS NOT A SAFETY ISSUE ALTHOUGH DIFFICULT TO LIMP THE VEHICLE HOME AS IT DID NOT ACCELERATE WELL. UPON REMOVING THE SPARK PLUG; IT WAS DETERMINED THAT THE CYLINDER HEAD THREADS IN THE SPARK PLUG PORT HAVE BEEN DAMAGED. THIS WOULD HAVE RESULTED IN AN EJECTED SPARK PLUG HAD THE VEHICLE BEEN CONTINUED TO BE OPERATED. SINCE THIS IS THE 3RD DIFFERENT CYLINDER THIS HAS OCCURRED ON WITH NUMEROUS REPORTS FROM MULTIPLE OWNERS OF THE SAME ENGINE DESIGN BY FORD; I HAVE DECIDED TO FILE THIS REPORT. THIS IS THE 2ND REPORT I HAVE FILED WITH THE NHTSA. THE FIRST REPORT I FILED WAS BECAUSE THE 2ND TIME THIS OCCURRED; A SPARK PLUG EJECTED FROM THE #3 CYLINDER AT HIGHWAY SPEEDS WITH A SIGNIFICANT REDUCTION IN SPEED IN TRAFFIC ON THE HIGHWAY. THAT OCCURRENCE ALSO CAUSED A SIGNIFICANT VIBRATION AND HAD TO BE PULLED OVER IMMEDIATELY. EVEN THOUGH THERE HAVE BEEN SIGNIFICANT REPORTS TO FORD AND DOCUMENTED OCCURRENCES DATING BACK TO 1997; FORD CONTINUES TO SAY THAT BECAUSE NO "SAFETY ISSUES" HAVE RISEN OR BEEN PROVEN TO BE CAUSED BY THIS ISSUE THAT IT IS NOT THERE PROBLEM. I WILL ALSO BE FILING REPORTS WITH BBB, CONSUMER AFFAIRS AND CONSUMER REPORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039485October 25, 2017
FUEL/PROPULSION SYSTEM
ONE OF THE VAPOR VALVES BREAKS ON THE GASOLINE TANK, IT IS NOT REPLACEABLE SO YOU HAVE TO BUY A NEW TANK. FORD HAS OBSOLETED THE TANK AND IT IS NOT AVAILABLE FROM ANY PLACE. YOU CAN SMELL THE GAS VAPORS WHEN THE TRUCK IS AT REST. I AM WAITING FOR IT TO BLOW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034148October 17, 2017
VEHICLE SPEED CONTROL
CRUISE CONTROL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023659September 15, 2017
SEAT BELTS
THE DRIVER'S AND PASSENGER'S SEAT BELT WILL UNLATCHED FOR NO APPARENT REASON. THIS HAPPENS AT ALL DIFFERENT SPEED. IT HAS HAPPENED WHILE DRIVING ON ALL PAVED STREETS AND HIGHWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995407June 15, 2017
UNKNOWN OR OTHER
PAINT IS PEELING OFF OF HOOD OF MY FORD F 250 HEAVY DUTY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981538May 1, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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