Ford Expedition Complaints (2022)

111 consumer complaints on file.

#11720927February 27, 2026
POWER TRAIN
Transmission has known issue by Ford Motor Company concerning defective components leading to wear and improper function causing potential safety issues with acceleration and deceleration. My vehicle, I purchased used with 32k miles in April of 2025. I started to have issues with shifting approximately 6 months ago when it would shift erratically when cold and when vehicle was not warmed up. On several occasions the vehicle, when shifted into reverse to back out of a parking space, the vehicle hesitates and drops harshly into reverse. This has occurred at least 4 times within the last 3 months. The next issue is when the vehicle is initially started up in the morning and placed into gear to leave my driveway I pull out and it appears to be operating fine. When the transmission goes to upshift it will shift on the gauge screen indicating it is in 3rd gear but either I have no gear and the engine will rev without acceleration, or as in the last circumstance, it will shift to 3rd, jump to 8th gear, and have no accelerator input for approximately 5-10 seconds. The shift indicator shows the transmission then shifts from 8th, to 5th, then down to 3rd and drops harshly into gear and proceeds operation as normal. The transmission will not shift as smoothly as it does when it is warm for approximately 3-5 miles. This type of operation has been identified as being contributed to the interior components of the 10R80 transmission. In particular, the CDF clutch is identified in the TSB for this issue 23-2250. I have had my vehicle at the Ford dealer on 2 occasions for this issue and they have not been able to replicate the issue. I was advised the 2nd time that the service technician stated the transmission was low 2 quarts of fluid and they were unable to get the transmission to replicate the harsh shifting condition. This vehicle was serviced less than 2 months prior and no indication of low fluid was noted in the transmission at the time of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720318February 24, 2026
FUEL/PROPULSION SYSTEM
Low fuel pump pressure please can you fix it recall on this vehicle it’s been over 7 months I been waiting and no parts is available please let me know when will be available July 2026? Or longer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718858February 18, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
Moonroof rubber sealant allowing water in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715443February 4, 2026
POWER TRAIN
While transmission is cold. You can start to back up into the street and will come to a complete stop half in the road and half out. Like as if it were in neutral. Then I violently slams back into reverse. From there once it in drive. It will skip gear and slam into a lower gear. The car will also come to a complete stop like in reversing when in drive from a cold starting position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711418January 16, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
B&O radio amplifier exploded causing a sharp ear piercing static sound. This caused severe driver distraction and potential fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708859January 5, 2026
ENGINE
The vehicle stalls, when stopped in traffic. In order to restart the vehicle, the transmission must be placed in the “park” position. This happens intermittently after the vehicle has been driven for a longer distance. I have read that this is related to the fuel injection system getting overheated which causes the fuel supply to drop and basically starves the system of the necessary fuel for combustion. Ford does not have a solution for this, however, the problem continues and creates a safety hazard especially during the darker hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702722December 3, 2025
UNKNOWN OR OTHER
My employee was walking to his Ford 2022 Expedition, he had started it remotely, went to open the back of the vehicle, and the glass exploded. We have a video of it happening from a ring camera system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702213December 1, 2025
UNKNOWN OR OTHER
I have a 2022 Ford Expedition that Ford states some of these are under recall for the backup camera but not mine. On 10/28/25, my backup camera went out with a blank blue sometimes black screen. I took it to Marler Ford where they gave me an estimate of $1000 to replace the camera. I received an oil change on the same day. When I got home I noticed from the diagnostics that my camera was loose in its setting and was able to easily remove it. I am assuming this occurred while at the dealership and will address this with them. While I contemplated what to do, I noticed a change 1 week ago when i backed up even though the camera was removed. It showed the back up lines and no longer the blank screen. I placed the camera back in and now it is working but is still loose so I removed it so it doesn’t fall out. I called Ford. My case number is CXH-XXX. In summary, Ford is still not owning up to the recalls that are a major safety issue in these vehicles and need to be held accountable. I am not confident that this issue will not return if the issue is not fixed. It has caused me stress in not allowing me to be as confident in reverse. It has not resulted in a accident at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701437November 25, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the recall was initiated in July 2025, and parts were still not available. The contact stated that the recall repair was urgently needed because the contact travelled with her grandchildren inside the vehicle. In addition, the contact was stuck in another State because the contact was afraid to drive the vehicle due to the safety recall. The manufacturer was made aware of the concern. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699447November 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not available. The contact stated that the recall notification was received shortly after the vehicle was purchased. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697375November 4, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693712October 15, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When slowing down to turn into a parking lot my car suddenly experienced sudden “phantom braking”. I was going slowly and I wasn’t braking. My car only has automatic braking when cruise control is on. Cruise wasn’t on. The car suddenly braked hard and chimed twice. My car has a collision warning system but that doesn’t chime like this. I didn’t see any dash warning lights, it looked normal by the time I looked for warning lights. I coasted into the parking lot because I wasn’t even sure if the engine was running. I couldn’t find anything wrong and everything has seemed normal since then. When it braked, I had my foot above the brake pedal because I was getting ready to brake further as I turned. When the phantom braking happened I felt the pedal move. It suddenly depressed then and sprung back up. I believe I was going less than 20mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690486September 30, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The contact called the local dealer and was informed that the manufacturer would mail another notice when parts were available. The contact stated that a year ago, while driving approximately 30 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated during the failure. The contact was able to restart the vehicle. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 59,844.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690000September 26, 2025
UNKNOWN OR OTHER
Recently, the rear evaporator core failed, causing a refrigerant leak that disabled the entire A/C system. This left both the front and rear HVAC units inoperable, which not only compromises passenger comfort but also directly impacts safety by reducing the system’s ability to defrost and dehumidify the windshield in hot and humid conditions. After researching this issue, I have confirmed that rear evaporator core failures are being reported by numerous 2021–2023 Expedition owners, many of whom describe identical failures at relatively low mileage. These failures often result in costly repairs ranging from $2,000–$3,500. While Ford has issued Technical Service Bulletins (e.g., TSB 22-2089) related to evaporator and sensor issues on Expeditions, there is currently no recall or extended coverage program for rear evaporator core failures. However, the pattern of owner complaints, dealer diagnoses, and additional NHTSA filings shows that this is a known defect affecting a critical vehicle system. Given: •The premature and widespread nature of these failures, •The documented safety concerns raised in NHTSA complaints, and •The high financial burden placed on customers for what appears to be a design defect, I contacted my local dealer who filed a claim with Ford customer support. My claim was immediately denied and they did not offer any financial support. The year of the vehicle was within 3yr/36,000 warranty however current mileage is ~44,000 and exceeded threshold for warranty assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689641September 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685775September 8, 2025
Chest Clip, Buckle, Harness, Carry Handle, Shell, Base
Summary of Safety Issues with Chicco Car Seat 1.) Magnetic Chest Clip Disassembly (October 2023) • At [XXX] old, my daughter disassembled the magnetic chest clip while seated in the car. • She placed a small part in her mouth, creating a choking hazard. • I was stranded until a replacement car seat could be brought. • I replaced the clip with a plastic version Chicco provided, but the original design posed a serious and unacceptable safety risk. 2.Child Unlocking Base Mechanism (April 2025) • My daughter is able to unlatch the seat from its base while rear-facing. • She does this repeatedly, even after being re-secured. • Chicco only sent a “lever lock” cover despite my request for a full replacement, which was ignored. • This flaw allows a toddler to disengage the seat mid-drive, rendering the product unsafe and unusable. 3.) Cup Holder Suffocation Hazard (June 2025) • My daughter easily removes the silicone cup holders. • On one occasion, she placed one over her mouth and nose, creating suction and restricting her breathing. • I have since removed the cup holders entirely, though this alters the seat’s intended use. • This presents a clear suffocation hazard. 4.) Excessive Rattling When Not in Use (Ongoing) • When installed rear-facing and unoccupied, the seat rattles loudly during travel. • The noise is so disruptive I have rotated the seat forward-facing at times to reduce it. • While less severe than the other hazards, this reflects poor product integrity and contributes to ongoing safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684730September 3, 2025
UNKNOWN OR OTHER
The sunroof spontaneously shattered while driving. No object impelled the glass. It just spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681839August 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
The vehicle stopped running while driving, my wife stopped at a stop sign after vehicle had run ~ 10 minutes. Upon entering the inter-section the vehicle started to run rough, and ultimately stalled and would not restart. She was able to coast into a parking lot entrance within On Top of World subdivision where we live and get off of main road. After multiple AAA attempts to jump start, AAA confirmed the vehicle was unable to be jump started, therefore vehicle was towed to local ford dealership for diagnostics. They tried to jump start multiple times and after 2 days, pushed it into garage. They confirmed fuel pump failure and replaced with current design. We were charged for towing, new battery, and fuel pump system replacement with current design and advised we would have to bring it back in when Ford identified remedy for current recall. No loaner vehicle provided. We are very concerned as if this event had occurred on an interstate, there is a high risk of accident/injury. After repair with existing part designs we are worried about another failure on busy road/interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677454July 31, 2025
STRUCTURE
The contact's father owns a 2022 Ford Expedition. The contact stated that while driving 70 MPH on the highway, the roof rail trim, and the area in front of the roof rail trim detached. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The manufacturer informed the contact that assistance could be provided after the dealer had determined the cause of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676322July 26, 2025
EXTERIOR LIGHTING
The component that failed is the left front driver side headlight of the vehicle, resulting in low visibility and inability to see or drive the vehicle in it's current condition at night. The only "warning" that could potentially have been a "warning", was the blinker began rapidly blinking the day before the headlight stopped functioning; the blinker no longer worked in the headlight but still worked on the driver mirror and back taillight. By the next day, the driver side headlight no longer functioned. It is my knowledge that Ford has a lifetime guarantee on the headlights for this make, model, and year of vehicle. Due to this not functioning, I would like to get it properly replaced under warranty or guarantee of Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition