Chrysler 300 Complaints (2020)

10 consumer complaints on file.

#11680974August 15, 2025
UNKNOWN OR OTHER
The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contact’s home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11631614December 19, 2024
AIR BAGS
The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607180August 8, 2024
AIR BAGS
Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559918December 13, 2023
AIR BAGS
The contact owned a 2020 Chrysler 300 AWD. The contact stated while her husband was driving at an undisclosed speed on the highway and attempting to merge onto the right lane, another vehicle suddenly drove in front of his vehicle. The contact stated that her husband attempted to readjust the vehicle onto the left lane; however, the front driver's side of the vehicle hit the guard rail. The vehicle rolled over 2-3 times and the front driver's side door of the vehicle bent open, causing the contact's husband to fly out of the vehicle and land on the train tracks. The contact stated that bystanders immediately pulled her husband from the train tracks as the train was coming. The air bags failed to deploy. The contact's husband was unconscious. The emergency units resuscitated the contact's husband three times at the scene; however, the contact's husband remained partly unconscious. The emergency unit transported the contact's husband to the hospital, and he remained in the ICU for 3 days. The contact stated that her husband sustained bruises all over the body. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The manufacturer was notified of the failure and informed the contact that they could not inspect the vehicle because the vehicle insurance company had already inspected the vehicle. No assistance was provided. The failure mileage was unknown. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11521184May 9, 2023
UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-2020 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514932April 1, 2023
AIR BAGS, UNKNOWN OR OTHER
March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11492211November 4, 2022
UNKNOWN OR OTHER
Panoramic sunroof glass exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465608May 22, 2022
POWER TRAIN
On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of parking lot and heard same noise as before, I took back and got service writter in car he observed noise and he said it will have to be checked by technician, I told him the miles had not changed 23,844 NOT TEST DROVE YET! he advided the car has computer saftey device that does not let it go to park when over 10mph go ahead and drive. I made appiontment for repair 6 weeks later (as soon as he could) also stating parts are sometimes months away. I had never used the auto park feature on this car, it is on all Chrysler cars for drivers that get out with car running and don't put in park? I paid 40,000 dollars for a car that I'm expected to wait approx 6 monthes for repair under warranty one year old! I took to independant shop and was advised junk yard parts was available but would void warrany and still could be computer causing not the gear mechanics. I sold this car at a 11,000 dollar loss. Problem is still on road meeting us in curve as we drive. Please investigate this dangerous saftey devise that appears to correct people that should not drive anyway! American made car American dealer and service department with 3rd world solutions. Manufacture, management of Don Franklin Chrysler all contacted, could care less about problem keep driving. Autopark causes rear tire lockup!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462957May 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car in April 27, 2022 at 1030 hrs. I parked car and on 04 27 2022 Turned car over to Franklins service for repair. Mileage on car was 23844. Franklins called me later in day and said they ordered a alternator for it due the noise was from bad bearing. I Stopped by April 28th at 1500hrs and car was ready. I asked about gear knob grinding and was told it was Ok, noise was alternator. I drove away and noticed noise turning out of parking lot. I checked mileage and car still had same miles as it did when I dropped it off. I took back to service advisor and drove out of lot to hear noise he did! Advisor told me that a 10-20 mph the car would be able to control if it went to lock up. I did not agree and needed it repaired, Advisor told me a mechanic would have drive and hear noise and was busy today I was given a appointment of June 16, 2022 at 1030 hours OVER SIX WEEKS more without car! I called 1-800 Chrysler number in owners manual to get option. I got no where with them don't care keep driving until appointment. My Local dealer and service folks don't care to met this car in a curve for next six weeks and they have more car dealerships in all adjoining towns spreading this great service.PLEASE INVESTIGATE problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434871September 29, 2021
VISIBILITY/WIPER
This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this something associated with just this car??? Or, have other vehicles had this problem??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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